[Resolved] Barclays Bank — heavy charges on credit card | |
I have sent so many mails but no reply . Kindly check the below mails :- From: hemant goyal <[protected]@yahoo.com Subject: Re: Late fee charges reference number is cas398134 To: [protected]@barclays.com, [protected]@barclays.com Date: Monday, 24 November, 2008, 2:33 PM Hi, I have not received any reply from your side. Thanks Hemant Goel [protected] --- On Tue, 18/11/08, hemant goyal <[protected]@yahoo.com wrote: From: hemant goyal <[protected]@yahoo.com Subject: Re: Late fee charges reference number is cas398134 To: [protected]@barclays.com Date: Tuesday, 18 November, 2008, 12:42 PM Dear Barclays Support, Sending you the so many mails I have not received the reply from any mails. Keep in the mind that on due date 28th Nov I wont pay any single amount now. If you want to save your money please save in future because now you will loose all the amount which i have used. I am filing a case also against you what ever you want to do please do. Because my friend has also has barclays card and he also made the payment on 29oct and you have received the amount 1st of nov. But you have reversed the charges . Card number is [protected]. If you want to loose the valuable customer don't reverse the charges and dont think that rest of the amount you will get. Now you have to think. Thank you very much this is my last mail. I am prepared after this with all the legal documentation. Thanks Hemant Goel --- On Tue, 18/11/08, hemant goyal <[protected]@yahoo.com wrote: From: hemant goyal <[protected]@yahoo.com Subject: Late fee charges reference number is cas398134 To: [protected]@barclays.com Date: Tuesday, 18 November, 2008, 12:26 PM Hi, Barclays reference number is cas398134 Thanks Hemant Goel [protected][protected][protected][protected] From: Goel, Hemant (Hemant Goel) Sent: Sunday, November 16, 2008 1:26 PM To: '[protected]@barclays.com' Subject: RE: Re Credit Card payment- Please register my complaint against Dear Barclays, Still not received any update from your side I have again called the customer support and received my bill also. Where I found you have charged 1555 rs interst charge. Please clear that I won't pay any bill now and not responsible for any late fee charges untill you will not refund that late charges and interest charges. If you want to block my card you can block also . Because now you will not received any payments from my side. And I am filing a FIR against you also in Consumer court, Moneycontrol and my personal lawyer .. I will wait for your reply for next 2 days. Thanks Hemant [protected][protected][protected][protected] From: Goel, Hemant (Hemant Goel) Sent: Thursday, November 13, 2008 8:12 AM To: '[protected]@barclays.com' Subject: RE: Re Credit Card payment- Please register my complaint against Hi, No update received yet ? [protected][protected][protected][protected] From: Goel, Hemant (Hemant Goel) Sent: Wednesday, November 12, 2008 7:48 AM To: Goel, Hemant (Hemant Goel); [protected]@barclays.com Cc: [protected]@moenycontrol.com; [protected]@consumergrievance.com; [protected]@sify.com; [protected]@rbi.org.in; [protected]@yahoo.com Subject: RE: Re Credit Card payment- Please register my complaint against Dear Barclays support, I have not received any update from your side . Have you received my mail ? Thanks Hemant Goel [protected] CC Number - 4339 - XXXX-XXXX-3160 [protected][protected][protected][protected] From: Goel, Hemant (Hemant Goel) Sent: Sunday, November 09, 2008 10:54 AM To: '[protected]@barclays.com' Cc: '[protected]@moenycontrol.com'; '[protected]@consumergrievance.com'; '[protected]@sify.com'; '[protected]@rbi.org.in'; '[protected]@yahoo.com' Subject: RE: Re Credit Card payment- Please register my complaint against Dear Customer support, I have not received any update from your side, I am escalating this issue to Pehradar @ moneycontrol.com . As you have not replied yet . Pehradar - I called Barclays customer support and spoke to executive and she said that you will be charge 500 Rs excluding service tax. She told me that you have paid the bill after due date. The due date is 28th October (diwali) and I made the online payment on 29th October.But they charge the late fees. I have been very disappointed and mentally harassed by such amounts levied on my account. Please reply to this email ASAP.. I am not paying the current bill and would not responsible if you again levy the interest in the next month's statement. Failure to provide a proper explanation from your side will force me to take the matter to RBI Banking Ombudsmen and the customer court. Kindly do the needful. Many Thanks Hemant Goel [protected] [protected][protected][protected][protected] From: Goel, Hemant (Hemant Goel) Sent: Saturday, November 01, 2008 4:10 PM To: '[protected]@barclays.com' Subject: Re Credit Card payment Hi, My name is Hemant Goel and I am using Barclays platinum yatra card for last 7 months .My credit card ending with 4339 - XXXX- XXXX - 3160. My bill due date is 28 Oct and the billed amount is 29095. I have paid online payment on 29th oct 29096. As there was a holiday of Diwali. So I am not responsible for pay any late charges. Kindly do the same . I will appreciate your efforts. Thanks Hemant [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
Barclays Credit Card — Statements not received and Heavy late fee charges
Hi,I yudester lal not receving a statements from barcalys cards any of these form i.e., hard copy or e Mail.even their toll free nymber given doesn't work at all, when contacted by me on their noida, mumbai and chennai branch no response from them.I have mail to all the concern people of Barclays card and courier service named IT Express. Know their fining me heavy charges for me.
please help in these case.
Regards
yudester lal
I am also facing this same problem.
we need to put an end to this bank.
we need to put an end to this bank.
abcd
Dear Sir / Madam,
This is reference to My Complaint No-35743 dated 26 Aug 2008, Personal loan A/c no-[protected] (Customer relationship no-225261).
It was observed that before conformation call your representative committed me 16% reducing interest rate. but during final confirmation call your representative told me 19.5% interest rate, My reply was i don't want any loan from your bank even though bank transfer loan amount in my account. also i refuse to make personal insurance even they issue policy and same amount deducted from my loan amount.
If can check recorded discussion had during final conformation call.I made many complaint with that agency but till today i am not received any commitment from bank.
Looking for favorable reply from your end.
Best Regards,
Ganesh Patil
Mobile: [protected]
This is reference to My Complaint No-35743 dated 26 Aug 2008, Personal loan A/c no-[protected] (Customer relationship no-225261).
It was observed that before conformation call your representative committed me 16% reducing interest rate. but during final confirmation call your representative told me 19.5% interest rate, My reply was i don't want any loan from your bank even though bank transfer loan amount in my account. also i refuse to make personal insurance even they issue policy and same amount deducted from my loan amount.
If can check recorded discussion had during final conformation call.I made many complaint with that agency but till today i am not received any commitment from bank.
Looking for favorable reply from your end.
Best Regards,
Ganesh Patil
Mobile: [protected]
Dear Sir / Madam,
This is complaint against Barclays bank regarding personnal loan
This is reference to My Complaint No-35743 dated 26 Aug 2008, Personal loan A/c no-[protected] (Customer relationship no-225261).
It was observed that before conformation call your representative committed me 16% reducing interest rate. but during final confirmation call your representative told me 19.5% interest rate, My reply was i don't want any loan from your bank even though bank transfer loan amount in my account. also i refuse to make personal insurance even they issue policy and same amount deducted from my loan amount.
If can check recorded discussion had during final conformation call.I made many complaint with that agency but till today i am not received any commitment from bank.
Looking for favorable reply from your end.
Best Regards,
Ganesh Patil
Mobile: [protected]
This is complaint against Barclays bank regarding personnal loan
This is reference to My Complaint No-35743 dated 26 Aug 2008, Personal loan A/c no-[protected] (Customer relationship no-225261).
It was observed that before conformation call your representative committed me 16% reducing interest rate. but during final confirmation call your representative told me 19.5% interest rate, My reply was i don't want any loan from your bank even though bank transfer loan amount in my account. also i refuse to make personal insurance even they issue policy and same amount deducted from my loan amount.
If can check recorded discussion had during final conformation call.I made many complaint with that agency but till today i am not received any commitment from bank.
Looking for favorable reply from your end.
Best Regards,
Ganesh Patil
Mobile: [protected]
Dar Sir / Madam
With reference to the above subject, my name is Palanethra Basavaraju Barclays Bank Card Number is [protected] I have taken settlement of 21, 000.00 (but this is my actual amount) for 4 months I made 3 payment for 4th EMI due to financial crises I could'nt made payment of 8, 000.00 but the remain amount made next month itself. even I confirmed with representative than only I proceed.
Now the problem is still in my account it showing 57, 000 balance, I mailed so many e-mail for barclays bank but finally I have got replay saying that your settlement is invalid you have to make 57, 000.00. But I said collection representative whatever late payment made (8000.00) I can bear interest not for 57, 000 remaining amount.
I don't mind to make 8000.00 payment on 4th EMI but the problem is one more personal loan going with Barclays Bank (1, 00000 taken 24 EMI's out of that till remaining amount is 35, 000 (7 EMI's pending) no cheque bounce till. One thing I am not cheating bank or anybody.
So, kindly suggest me in this satiation what action I can take. but present situation I can't make one rupee payment I have to look out my family there are 4 dependent on me.
I hope I get good suggestion from you end. Kindly Solve the problem as soon as possible.
I am awaiting your early reply.
With regards,
Palanethra B
With reference to the above subject, my name is Palanethra Basavaraju Barclays Bank Card Number is [protected] I have taken settlement of 21, 000.00 (but this is my actual amount) for 4 months I made 3 payment for 4th EMI due to financial crises I could'nt made payment of 8, 000.00 but the remain amount made next month itself. even I confirmed with representative than only I proceed.
Now the problem is still in my account it showing 57, 000 balance, I mailed so many e-mail for barclays bank but finally I have got replay saying that your settlement is invalid you have to make 57, 000.00. But I said collection representative whatever late payment made (8000.00) I can bear interest not for 57, 000 remaining amount.
I don't mind to make 8000.00 payment on 4th EMI but the problem is one more personal loan going with Barclays Bank (1, 00000 taken 24 EMI's out of that till remaining amount is 35, 000 (7 EMI's pending) no cheque bounce till. One thing I am not cheating bank or anybody.
So, kindly suggest me in this satiation what action I can take. but present situation I can't make one rupee payment I have to look out my family there are 4 dependent on me.
I hope I get good suggestion from you end. Kindly Solve the problem as soon as possible.
I am awaiting your early reply.
With regards,
Palanethra B
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Barclays Credit Card — HEAVY CHARGES AGAINST NEVER USED CARD
I got a barclays credit card a very fine day but dont use it anyplace/time, i was offered a Priority Circle LE membership full of confusion and misselling, when i complaint about it they said they cant do anything and it could not be canceled and i[censored] want to know more call our call center, its been a 1-1/2month i filed my complaint on call centre and on Mails also with the card division they told me to give an application duly signed and I sent them also that but haven't received any solution-call from there side, instead i have called them at least 14 times and mail atlest 6-7 times still recieving irritating collection calls and threatning sms for reffering in credit burue, still waiting for my grievance to be looked upon(I have never use this card), i have not seen such a unprofesional behaviour and Poor service of a credit card of such a repute bank with full of misselling and with no one to look into customer complaints.(I have never use this card)