[Resolved]  Barclays Bank — Vodafone Postpaid connection disconnected

Hi all this is mail I have sent to Vodafone and I am waiting for there response...I feel Hutch was better ...Vodafone plays pranks on customers :(

Are you playing games with your customers ? you are causing extreme mental agony by playing filthy pranks on customers.

1) I had told your executive to activate my SIM only after 26th or 27th December 2007. I gave my papers around 20th in Chennai.
2) I came to chennai with family only on 27th.
3) I am working with Barclays, most of our offices in chennai are outsourced.My office is at Kanchipuram.Most of our CHennai offices have shut down/shutting down. I had told Bhaskar (Team Leader) that my branch is in Kanchipuram and that I am coming to CHennai on 27th and hence activation/verification should happen post this date.
4) The verification happened while I was in Hyderabad and failed
5) After numerous phone calls and visit to vodafone store and consultation with Yogesh Kumar/Philip of verification my billing address was updated to Kanchipuram address.
6) A reverification was initiated to formalise my connection.
7) In the interim my line got disconnected and I had to pay 500 Rs payment activation
8) On the day of verification at Kanchipuram no one turned up, I called customer care and queried on the same.
9) After waiting for 2 hours I left Kanchipuram since it was Saturday.
10) For next week or so the connection worked well
11) I got my number blackberry enabled and have given this number to our IT people to configure my blackberry device which has been done.
12) This number has been circulated to all my colleagues/seniors/and subordinates apart from family members
13) I have also given standing instruction for payment of the bills for this connection 3 days back.

NOW, after so much drama at 11.30 pm you have again disconnected my connection..your customer care number is not reachable at...I am going out of station tomorrow at 2.30 pm ( To vijayawada). My wife does not have a cell phone & I have one year old baby.I dont understand what exactly you want from me???? you want to a genuine customer or you derive some kind of animal pleasure in harassing genuine customer??

How do you expect me to be in touch with them. There is not even a tea shop at a 3 km radius near my residence?? (Nolambur)

IS THIS THE WAY YOU TREAT A CUSTOMER - you have tested my patience.
I had used vodafonenumber previously -- XXXXXXXXX in Chennai and XXXXXXXXXX in Kolkata please pull out the records and check my track ...

This is my one final last request to you either you activate my number by 11.30 am tomorrwo or I shall go to consumer court for Sure ...make no mistake I shall go if this time the push becomes a shove

Gopal Bennuri