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Barclays Complaints & Reviews

3.5
Updated: May 11, 2022
Complaints 704
Resolved
485
Unresolved
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Barclays reviews & complaints page 21

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S
SwatiLalit
Mar 9, 2009
Resolved
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Dear Sir/Madam
In Jan.09, when I was going to buy medicine for my father in a local bus someone in the bus or somewhere while walking I lost my purse with all my money and the card and when I bought the medicine as was about to pay the money I came to know my purse is lost I checked in the premises of hospital and then I called Bank and blocked the card and they promised me it will be taken care in few days bbut nothing happenned and i am getting 20 -25 calls every day from collection agency and they are threatning me and I have never received any statement.
I never did any transaction . I called Bank and blocked my card and I submitted the letter twice and also a reply for the letter that i got from Manager.
Please, take care.
Lalit Kr.sharma
[protected]
Aug 13, 2020
Complaint marked as Resolved 

Barclays Credit Card — Fraud

Hi,

Barclays ececutives made several cold calls to me for credit card and keep on making lot of promises related to welcome gift, discount coopans and several other benefit. They never told me that there is no annual charges and processing fee. After some time, I agreed to take the card, but before i receive the card # [protected], I received the bill of Rs. 5000 for Processing and annual charges. 15 days later I received the cards. I complained to Barclays Call center regarding this, but they did not reversed the charges. Finally I paid the Rs 5000 as I was going for Home loan from a govt bank and I did not want Barclays to affect mt CIBIL record.

Now they are not entertaining any on my compalint. Apart from this, they never sent me any discount coopens and welcome gift (Kingfisher flymiles coopans, which I was told during the cold call).

Barclays is the worst, non trustworthy and non-consumer friendly bank I have ever delt with. They are thief in from of a Bank(In hindi- Chor Bank).

Card no is [protected]

Regards,
Varun
[protected]
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    J
    Jigisha K shah
    from Pune, Maharashtra
    Mar 7, 2009
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    My Credit Card No. Is [protected] . I Preclosed my EMIs but company was send me some wrong interest charges & EMIS but my card's payment was allready cleared. so please solve my querry.

    Details Of Payment:-

    Date:- 10/12/2008
    Agency Name Who Collected My Payment :- Dev Enterprise (Ahmedabad)
    Receipt No :- C 162808
    Payment Mode :- CASH
    Payment :- 3800/-
    Collectors Name :- Rameshbhai (Dev Enterprise)
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      S
      Shashi kumar
      from Bengaluru, Karnataka
      Mar 5, 2009
      Resolved
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      Hi

      I have been using the credit card of Barclays from last 6 months & never I got the statement. But I use to make the payment as per my transaction what I was spent. But after 6 months the due amount was more then what I spent. This was informed to me over phone than I asked for a statement. Even after 20days I didn't receieve the statement. In-spite of that I use to get the call every one hour by different persons asking for the same & I use to ask for statement. They say they are not aware on the statement but the need to make me the payment. This is happening from last 1week & I need know the way to handle this case.

      Rdgs
      Shashi
      Aug 14, 2020
      Complaint marked as Resolved 

      Barclays Bank — Repeated calls

      I received a call at 12:13 pm from a person called "Priya" who represented that she was calling from Barclays Bank regarding a credit card offer. I politely informed her that i would not be interested, asked her not to call me again and cut the call. Surprisingly, i received a call from the same number again at 12:16 pm asking me if i was interested in Barclays Bank credit card. The person speaking was "Priya" again. When i informed her that she had called me a while back and that she should not be calling me again, she aske dme my name and hung the call without even apologizing.

      Thereafter, i called the number back (+[protected] and spoke to her. She was not even apologetic then. I asked her to transfer the call to her senior. I was transferred to a lady called "Kala". I asked her the details of the company she was calling from and i told her that i propose to file a complaint. She informed that she had joined only a few days back and dint know the company she was working for!!! She was quite rude and cut the call without even hearing me out.

      Thereafter, i called 3-4 times and they kept cutting my call and after 2-3 calls they kept the phone off the receiver and i kept getting the busy message. I called after 10 mins and spoke to another lady and explained what happened. She informed me that they were calling on behalf of Barclays Bank and that the agent they worked for was "Shraya Enterprises".

      I would like to lodge a complaint against Barclays Bank and the agent for having called me more than once in a span of 3 mins and being extremely rude. Also, the ladies who called me dint even know good English and requested me to speak in Kannada after having called me to speak about the credit card in English.
      i m also had problem i had not recieved any card and they are asking for the payment
      Hi,

      I have applied for barclays credit card . it has been more than one month and i don't know the status of Application . my all verifications are over. i leave home at 7.30 in morning and reach my home at 7 pm hence i had requested them to hand over my credit card to my office address. i don't know anything about the status . Kindly let me know what is the status.Pls do the needful
      my app. no. is 1842446
      and my ref no. is [protected]
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        A
        Arvind Yadav
        from Gurgaon, Haryana
        Mar 2, 2009
        Resolved
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        Dear Sir,

        My name is Arvind rammilan yadav i am having a personal loan account with Barclay's finance Dombivali branch, I was paying my EMI regularly trough ECS facility from My Citibank salary account, due to changing my job my salary account got closed and i have got new salary account with Kotak mahindra bank, i did mentioned the same to Barclay's finance customer care at[protected], they told me to carry a cheque of 562 Rs for ECS swap and told the same will be done at my home branch in Dombivali.

        I did visited the Dombivali branch on February 24th 2009 and submitted the cheque and written application to the branch officer Mr. Deepak Nair, who told me that my request will be taken care at priority basis and will be done in 3-4 working days, i am having my EMI deduction date on 3rd each month, so i called up the customer care once again to confirm the swap is done or not the customer care officer told me to contact the branch as she was not having the information, then i called up Mr. Deepak Nair, who took my call very casually and told that his center branch is still tacking time and will be done in next 15 days.

        I don't from where this senario came for 15 days as neither the Customer care officer told me that it takes 15 days nor Mr, deepak while submitting the request.

        As my previous account is blocked so i can't deposit money for the ECS and nor will be cleared from my new Kotak account, due which ECS seems to be bounce tomorrow since the account is blocked, i wrote an email today to Barclay's Finance Customer care, that due to there staff's insufficiency i am not accounttable for the bounce charges and late payment charges for the EMI as the amount is there in my new Kotak account, i am still waiting for there positive reply.

        I request you to check this miscommunication issue and take necessary action against them.

        Regards,

        Arvind Yadav.
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 

        Barclaycard — Membership Fee Deducted but no one taking responsibility

        Barclaycard India bothered me for 3 months to buy Priority Circle membership on my credit card. Finally when I consented for the membership in March 2008, I have not received any welcome kit containing gifts/vouchers as promised for the same. Now when I contact customer care of Barclaycard, I am told that Priority Circle is a separate department and I need to contact them. I've been given 4 contact numbers where only IVR keeps talking "Thnaks for calling Priority Circle of Barclaycard...) and no human voice. I'm surprised at the audacity of the Call Center executives telling customer that we are not the concerned department...
        I faced problem with Barclaycard for Priority Circle Membership and now its resolved after 6 months.

        You need to write an email to service @barclays.com and wait for 1 month period for their response. After a month if complaint is not resolved, you can register complaint with Ombudsman(RBI). The required details are given at Barclaycard website.

        Hope it works for you too!

        Regards,
        Sorabh

        Barclays — EMI NOT CLEARED YET

        HI,

        MY NAME IS SAURABH SHARMA.I HAVE TAKEN PERSONAL LOAN FROM BARCLAYS THRU THEIR AGENT.THEY HAD TAKEN MY ALL DOCUMETNS RELATED TO LOAN REQUIREMENT AND ALSO TAKEN 6 CHEQUES FOR ECS.BARCLAYS BANK HAS APPROVED THE LOAN WITHIN A WEEK AFTER CHECKING THE PAPERS AND VERIFICATION AND CREDIT THE SAME IN MY SAVING A/C BUT AFTER 15 DAYS I HAVE GOT THE CALL THAT MY ECS IS NOT CLEARING BECAUSE MY A/C IS IN PANIPAT ALTHOGH I HAVE TOLD ABOUT THE ACCOUNT BUT AT LAST FOR GOOD TRACK I HAVE GIVEN THE 48 PDC'S.BUT AFTER THAT I HAVE REGULARLY GOT THE CALLS AND SMS FROM BANK.BANK PEOPLE IS MENTALY HARSHING ME.THIS IS FAULT IS TOTALY ON BANK.

        DO THE NEEDFUL

        Barclyes Finance — EMI Dates are not changing

        Dear Sir,

        I have taken a personal loan from barclyes MY loan account number is LC[protected]. My EMI date is 3rd of every month. the EMI is from ICICI bank.

        My salary date was 1st of every month till the Octomber and it is been changed to 3rd of every month. My salary is getting deposited in ICICI account on 3rd of Evenining every monthly and the EMI is getting present in the account on 3rd of morrning every monthly. From november onwards due to only time mismatches my EMI is getting returned from my account.

        I have requested multiple times to Barclyes to change my EMI date but they are saying they have only one Option given by RBI that is 3rd of every month. so they can not help.

        I have visited ICICI bank as per them this is not a ICICI product and they can not change any standard instructions given to any another bank or firm. so they can not help.

        I am paying emi return charges to my ICICI (Rs. 250) and EMI return charges to Barclyes also (Rs. 225) Per month from last 3 months.

        I am help less and not able to get any help from any of the bank. Please register my this complaint against Barclyes as they are not helping their comsumers against the EMI dates.

        Barclays Bank — NOT closing my bank loan account

        I have took 3 lakhas personal loan from this company.From ;sept onwards i am trying to close this account by repaying.But they are not in a mood to acept my request.after a long repaeted requestes they sent me the final closing amount letter of 2.45 lakhs.this include 5 % prepayment fine with service tax..and I sent the cheque on 12 th OCt ober to this bank in Blue dart courier and I have evidence that they have acepted the courier on next day.Till now they have not sent the cheque for collection.Even I called and written they are not doing.I think they are trying take EMI from this month also.
        Please help me.Very non-coperative bankers.

        regards
        savio
        Dear sir/madam,

        My name is Druva kumar i am having a personal loan account with Barclay's finance Indira nagar branch, I want to pre-close my loan amount so you can help me by telling what will be the balance amount to pre-close the loan and what will be the service charge, interest rate and i have taken the EMI for 24 months and i already cleared 14 months EMI.

        I request you to give this information urgently.

        regrads,
        Druvakumar N
        [protected].
        I want to my N.O.C. of persanal loan which is closed by surat Branch(Gujarat) so please give me my N.O.C and check return
        i want to disclose loan inthis month so please help for the process.
        Dear Sir,
        I have loan in barclays and i have missed out some of my EMI to be paid. but now i can pay it regularly and the EMI which i have not paid i can settle it at the end with debit charges. Is it possible. kindly give me reply.
        Regards
        Saravanan
        Sir,
        I am a person employed with an MNC, and I have taken a loan from Barkleys loan no LC[protected] and the EMI is arranged to dedect from my bank account with Axis through ECS.The first ECS was dedected from the bank account four months back and afterwards even though cash is available in my account, a female started calling that I have to remit the cash to their executive as the ECS is not approved by my bank.
        On enquiry in my bank they informed that except for the first installment no request had been made by Barkleys. Now I am forced to pay every month to their executive. Please advise as in the end they may claim that it is a mistake made from my side and i may be forced to pay a heavy fine for a mistake from their side.
        Dear Sir
        I have a loan from Barkleys Loan No-LC[protected].Rs 6.24 Lacs and ECS through ICICI Bank .Bus last Instalment ECS not cleared due to insufficient Fund .The reason being there is blank cheque along with your company employee at Jaipur Location, I asking for repeatedly to return that but there is no action has been taken as on date.That is why i am not able to Transaction in the same bank .In the mean time i have already changed my mob Number.I would like to give in Cash.pls return my cheque and take in cash.Pls note my New Number--[protected].

        Moreover loan sanction amt was Rs 6.24 lacs But they had givem me cheque Amt Rs 6.04 Lacs along with one employee personal cheque Rs 12000/- that has already been bounced.Mr ankit is a manager at your jaipur Branch .He was a culprict in whole episode.Pls return by blank cheque having with Your manager at jaipur branch.How is it possible that the sanction amt was Rs 6.24 lacs and printing cheque amt was Rs6.04 lacs .Kindly varify at your end and do the necessary action at earliest possible.Bks i dont want my next ECS should be returned.
        Dear Barclays,

        I S.Sunil Reddy with Loan Account Number LC[protected] am customer of Barclays Finance, I with lot of regret saying that there is no Customer value at Abids branch (Hyderabad). No response or there is no attention towards Customer Requirements. I was been personally to the branch on Saturday (6th Aug 2010), no responsible person were there to provide us with some information on my account, today again I called up the branch and no one were to provide the information that I need, saying that the complete staff is busy in Meetings. This is not that I expected with the Barclays.

        Even I work for Software Company in Support Team and I also attend Meetings and Conferences, but we were never say like this with Customers.

        I request you to call from Barclays towards my need ASAP and provide the information that I am looking for.

        Thank you and please do the needful.

        Regards,
        Sunil
        [protected]
        Dear Sir,

        I am Gopi, i took Personal Loan bearing no LCO[protected], this loan was closed on 12.10.10 as i deposited the whole outstanding amt along with the Preclosure chares with Chennai Nugabakkam Branch, since i want NOC, where i have to submit to State Bank of Indian, i contacted 3 to 4 times to your customer care, but the response is very poor / not at all satisfactory,

        So requesting to send the NOC ASAP, that i have to submit to SBI.

        Thanks & Regards,
        Gopi
        [protected]
        LCO[protected]
        Dear Sir/Madam
        FYI
        Not satisfy with ur services, ur companys, telly caller Ms saika, & Mr Sauvik from deccan branch gole rd, this 2 o[censored]r employee has given me a false commitment, they took 1& half month for the process of personal loan & leter Mr Sauvik is telling for approval it will take more time, or els u r free to aply from other bank, ur employee had wasted my time & even money, coz i have called them hell lot of time, kindly take an action regarding the same issue, & see to it other customer should not suffer, with same issue, waiting for ur reply at the early-st,

        Regards
        Edwin
        I want to my N.O.C. of car loan with GMAC Bhopal Branch which is closed in Dec2010. so please give me my N.O.C My loan agreement no is 1064683.
        hi,

        can i have my loan details loan A/C # LC[protected] Satish kamble


        Please do it AS SOON AS Ossible


        Thanx
        satish
        I AM SUNIL SUBHASH BARJE LOAN A/C.NO. LCO[protected] I AM PAID TOTAL LOAN AMOUNT BUT UR ECS IS NOT STOP RECIPT NO 573907 DT 8-3-11
        AMOUNT 34507/- CHEQUE NO.457294...SO PLEASE STOP ECS FOR MY SBI A/C...SUNIL
        dear sir/madam
        My name is deepak and lone account no is LC[protected] is lone ecs is closed so please send me NOC asp
        thanks
        mob: [protected]
        Dear Sir/ Madam
        I am Jambhale U. G. from ahmednagar, my loan A/C no.LC[protected]. I have repaid my all instalments, last EMI i have paid on 03/08/2011. I herby request u pl send NOC to my new address i.e. P-19/1, D.A.D. Complex, chandni chowk, solapur road, Ahmednagar.
        Dear sir/madam,

        My name is venkatesh a.kulkarni i am having a personal loan account no.LC[protected] with Barclay's finance aurangabad branch, I want to pre-close my loan amount so you can help me by telling what will be the balance amount to pre-close the loan and what will be the service charge, interest rate
        I request you to give this information urgently.

        regrads,
        VENKATESH A.KULKARNI
        [protected].
        Hi,
        I had submitted the closure request in Jayanagar branch in Bangalore on 31st Oct .
        They told I will get a call in 1 or 2 days .But I haven’t received any call as of today .I called up the branch and they told you will get a call.
        Them I called up the call center they told they are not responsible. This is senseless that nobody is taking responsibility.
        Why should I pay unnecessary interest for the your mistake .Can someone responsible take up the issue seriously and give the details?
        Since Saturday and Monday being holidays I want this to be closed by today. My EMI for this month is already deducted on 3rd of Nov.
        My loan A/C no is LC[protected]
        I have loan account in Barkleys finance in Malleshwaram Branch, Bangalore.
        Where do i get the branch contact number.
        I want to know the status of loan account.

        S M Jampani
        [protected]@gmail.com
        +[protected]
        +[protected]
        Dear Sir,
        I Dondapati Sasidhar my Loan account No : LC[protected]. In this month EMI is not paid because i lost my father, i have finance troubled, Please excuse me for this month payment I will pay in next month. otherwise you will any action.

        Please excuse me for this delay.
        Dear Sir,

        I am Krishna Giri, Staying at Bangalore. I have taken Personal Loan 2.5 years back, every month I am paying the EMI also. But till date I have not got statement of account
        Kindly help us to provide the same or give us your contact nos.

        Rgds
        Krishna Giri
        [protected]
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          M
          Maharshi Mehta
          from Pune, Maharashtra
          Feb 28, 2009
          Resolved
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          Resolved

          My name is maharshi mehta and my phone number is [protected] . I had submitted my application for barclay time international credit card through phone, the telephone operator informed me that there company representative will be coming to collect the required document at my residence and after that my application will be processed, but since that time no representative had come to my residence to collect any document, but i did receive an sms before 3-4 weeks from company informing that my application was rejected. So my question is how did they processed my applicatiion of my credit card without collecting any sort of document?. i tried to contact company regarding this situation but there was no response from there side...looking fforward to get positive response from you side

          my email id mehta.[protected]@gmail.com

          Regards
          maharshi Mehta
          Aug 14, 2020
          Complaint marked as Resolved 
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            P
            Padma
            Feb 24, 2009
            Resolved
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            Resolved

            The bank give to me about this person. i searched through the net there is no branch for bank of baroda there.then what i do. so i want to know whether this is true or not





            we got your mail, you are adviced to use our agents account details below to enable you make the payment of the cost of transfer which is 400pounds which is equivalent to 30, 600rupees

            here is our agents account details in which the 400pounds should be paid into below

            Account Name:yashwant .r.ghogale
            Account Number:[protected]
            Bank Name:bank of baroda
            Bank Branch:kharghar branch
            Pan Number:alepg0177f



            after the payment you are adviced to send us the scanned copy of the deposit slip after which your winning shall be transfered to your account 24hours after the payment of the cost of transfer
            Aug 14, 2020
            Complaint marked as Resolved 

            barclays plc — Let stranded without cash on holiday

            I've been a Barclays customer for over 25 years and have noticed
            that the service has got worse and worse. The straw that broke
            the cammel's back though was when Barclays left me stranded without
            any money for most of my recent boliday to Crete. I tried my
            debit (Connect) card in an ATM in Stalis but got a "refer to card issuer"
            message. I thought nothing of this - Stalis is a small village and probably
            the network connections were down. A couple of days later I visited the
            main city on Crete - Hiraklion where there seem to be even more banks than
            on the Isle of Man or Jersey (or the Cayman's for that matter). First
            one gives - "refer to card issuer", second one "refer to card issuer", third
            one same. Now I'm starting to think that there may be a fault with my debit
            card so my partner tries her Nationwide card (Note: Nationwide does not
            charge their customers fees for foreign transactions !) - it works fine.
            Undeterred I try another ATM and another and another ...
            until after a couple of dozen I finally give up.
            Back at the ranch I decide to give the number Barclays have given me for
            their call centre a ring to find out WTF is going on. Helpfully there
            is a reverse-the-charge-anywhere-in-the-world number. Unhelpfully it
            doesn't work (Note to Barclays: Greece is that funny shaped country
            in the south east corner of Europe - turn right at Bulgaria). So I try
            to give the other number a ring and guess what ... yep the dreaded "choose 1 for ..
            choose 2 for ... " messages. After a half a dozen menus I'm prompted to enter
            my card number (doesn't sound very secure but WTH ... ) and guess what the
            line goes dead. I try again this time with the "stolen card" line only
            to be put on hold while the phone steadily eats up the last of my euros
            at international call rates (to the UK ... during office hours ...). Why do
            Barclays charge customers to report stolen cars - are they punishing them ?
            Eventually I hang up in exasperation and the hotel owner, noticing my rather flustered
            manner asks what it wrong. I explain the situation and she looks at the
            bank card and with a look of deja vu says that "many people have had problems
            with these cards, perhaps it is your bank"). You've got to hand it these
            people - they didn't invent philopsophy for nothing.
            Later on I'm drowning my sorrows in an (obviously cheap !) beer or two
            and happen to recount my woes to the barmaid (bit of Dean Martin/Frank Sinatra
            in the background please ...). Without prompting she says - "you're not with Barclays
            are you, people have had problems all summer with getting money out of the ATM
            with them".
            So now the penny/euro has finally dropped. Barclays has been blocking the cash
            withdrawls of holiday makers all summer leaving them stranded high and dry.
            In light of this my partner and I scraped up the last of our euros and worked
            out an emergency daily ration to see us through. No more evening meals, no car
            hire, no trips out just a whole week and half of scrimping and saving all thanks
            to Barclays. Welcome to the return of the student budget holiday - I'd have brought
            a backpack and an InterRail pass had I known.
            On return to blighty where at least Barclays have graciously allowed me to withdraw
            my own money I came home to two letters on the doormat from "the bank that likes
            to say no" (to cash withdrawls by its own customers). It turns out
            that they had thoughfully decided to block my card because they thought it was
            being used fradulently. How very considerate. Seems they've introduced a new
            Barclays Fraud Detection service supposedly for my benefit but not actually got around
            to telling me about it (perhaps they were too busy sending out unwanted
            adverts for loans). Maybe Barclays assume that their customers never go
            on holiday abroad or perhaps (because of the credit crunch) they don't want
            to give up their sterling - who knows.
            Anyway I'm currently chasing Barclays for compensation and I will let you
            know how I get on once all the legal bits are tied up.
            Moral of this story: if you are going abroad and don't want to use travellers
            cheques get yourself a Nationwide account. Amazingly enough they do allow
            their customers to withdraw their *own* money and they don't rip you off
            with transaction charges like Barclays.
            UNION BANK OF NIGERIA

            transfering money

            The bank give to me about this person. i searched through the net there is no branch for bank of baroda there.then what i do. so i want to know whether this is true or not





            we got your mail, you are adviced to use our agents account details below to enable you make the payment of the cost of transfer which is 650$ which is equivalent to 32, 000rupees

            here is our agents account details in which the 650$ should be paid into below

            Account Name:yashwant .r.ghogale
            Account Number:[protected]
            Bank Name:bank of baroda
            Bank Branch:kharghar branch
            Pan Number:alepg0177f



            after the payment you are adviced to send us the scanned copy of the deposit slip after which your winning shall be transfered to your account 24hours after the payment of the cost of transfer
            KINDLY CONFIRM WHETER IT IS TRUE OR NOT
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              A
              Amit Kumar
              from Vadodara, Gujarat
              Feb 24, 2009
              Resolved
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              Resolved

              Barclays had offered me (on my consent) its BPC offer in May 2008 worth Rs. 5618/- on a promise to deliver within 2 weeks of realisation of my payment but till date they haven't delivered. I made a payment through cheque in May 2008 and it was received by them on 3rd June 2008. After wating for 5 weeks and not getting anything positive from their side over phone I requested them to cancel this offer and I adjusted Rs. 5618/- with my payment due for the next account statemnt. I had attached a letter with my cheque, I had mailed them regarding this matter but they did not turned up to listen me. Once they told me that BPC gift was delivered to some Aruna whom I do not know but later they clarified that since the gift was defective it was returned to their office. Now, they are threating me to put my name in CIBIL and forcing me to pay Rs. 7290 as on 24/01/2009 though there is nothing due from my side. On getting such calls I made a payment of Rs. 2000/- on 14/02/2009 and when I calculated as per my purchases over a period, I have made an additional payment of Rs. 2901/- to them but I am getting around 15 calls from their side on regular basis. The last email sent by them was in Sept.08 and they asked for some more time to resolve the matter. Its been 8 long months, I have spent hundreds of rupees on telephones, emails and letters and they have alreday taken extra money of Rs. 2901/- from me and misbehaving me. On asking for personal hearing with their concerned person they told me that there is no such provisons for customers. I have marked letter to Mr. SV Narayan - Head Retail Banking and Cards and emails to Ms. Meera Rawat - Head Governance but they did not replied till date. I am going through mental trauma. Please help me out.
              Aug 14, 2020
              Complaint marked as Resolved 
              Agradecia me informassem qual a password do meu cartão gold - visa, bem como poderei alterá-la.
              [protected]

              Com os melhores cumprimentos,
              AP
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                R
                ravikanthmp
                from Thiruvananthapuram, Kerala
                Feb 23, 2009
                Resolved
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                Resolved

                Dear Sir,

                I have received the credit card from Barclays Bank PLC India No.
                [protected].

                While signing the credit card form the Executive of Barclays card
                sayed that we need to pay the cheque on the due date

                As per his advice I have dropped the cheque in the drop box

                The Due date was 8th I have dropped the cheque on 8th itself and the
                cheque has been cleared

                In my next statement i have received a late payment fee calling the
                barclays customer support they said that the cheque has to be realised
                before the due date hence you have penalised if any suggesstions you
                require please put it in writing

                I have droped the e-mail to [protected]@barclays.com but i have not
                received any replay from them now the amount has been rasied from
                Rs.400 to Rs.4, 000/-

                And every day there is a call and tourcharing me for making the
                payment but they are not ready to put in writing nor they will
                response in writing nor they respond to the mail.

                I have sent the reminder repetely but not respond but they call me for
                payment and talk in hapazor manner.

                Please help me in this regard.

                Thanking you

                Yours truely
                Ravi kanth Rao HMP
                M/s. SELCO Solar Light (P) Ltd.,
                # 742, 15th Cross, JP Nagar 6th Phase,
                Bangalore: 5600 76.

                Mobile:[protected].
                Aug 13, 2020
                Complaint marked as Resolved 

                Barclays bank Credit card — Credit Card Late Payment fee

                Dear Sir,
                This is regarding late payment fee & interest charges that Barclays Bank keep on applying on my credit card.

                In Jan 09 month bill, there was an amount of Rs. 250 due.I didn't pay this amount intentionally because of non delivery of travel bag by Barclays confirmed in priority circle offer(That I accepted in month of July 08). Since that bag was not delivered after 8-9 months, i decided not to pay barclaycard bills. This was the reason why this Rs. 250 was not paid on time. This was very well communicated to Barclaycard customer care that time that if bag is not deliverd, the payment will not be made.and also i clearly told them that once bag is delivered i will make the payment of Rs. 250 only and not any late payment/interest charges applied. This was becasue whenever i tried ti enquire about travel bag, i was not getting proper response from barclays customer care as well as priority circle.
                I spent lot of money in making calls to them. in spite of that, the bag was no delivred untill Jan 09. Hence I decided not to make any payment to Barclaycard bill.
                This was the reason why Rs.250 was not paid on time.


                I made this Rs. 250 payment in Feb 08 only after receiving by Bag in feb 09(that too after making uncountable calls to customer care). So whatever the current outstanding is, its all the ineterest charges that needs to reversed as it was fault from Braclaycard not delivering my bag on time.

                So, I requested them to reverse all the interest charges till date. also clearly told them that I can not pay these charges because the reason for this problem is the Barclaycard only.

                This is not the Customer Service I would have expected from Barclay card. they had taken payment for priority cirlce in month of July08 and delivered the bag in month of Feb 09(that too after stppoping thier bill payment and making so many calls).

                I requested them if i have to pay the late payment fee then i woild also demand for he penality/interest of my amount that i paid themin July 08 and they delivered the bag in Feb 09.

                Barclays Bank is just cheating the common people offering lucrative offer and once they have got the money, they just forget about service & Customer.

                Please do the needful as they keep on applying late payment fee & interest charges every month.

                Hoping to hear you soon.

                Thanks
                Sincerely,
                Upendra Singh
                [protected]
                Cheating and Fraud by Barclays Bank.

                Ref Credit Card no: [protected].

                Dear Sir,

                This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. Thats why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ??? My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that wil effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis.I am asking for statement But he is denied to give me the satement.Continiously he is telling me to make the payment otherwise they will attack me with their team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident.

                Manas Ray Chaudhury
                [protected]@yahoo.com

                TIMES BARCLAYCARD — LATE PAYMENT AND INTEREST CHARGES

                My Barclay card no. is [protected].In the october statement, the due amount was Rs9000 and its due date was 6/11/10 and i had paid the amount on 3/11/10.Further when i have received the november statement in which the interest charges+ late payment charges were also added in it.I had deposited all the amount before the due date then why will i pay these charges.So, please take back these charges from me and if you again do this then i will stop using your card.

                Barclaycard — Interest Charges

                Dear Sir,

                My name is Dasiga Venkata Pradeep,may Card No [protected] my mobile No [protected] my email ID [protected]@yahoo.com. I am one of your customer who is paying money unnecessarily without my mistake. Few years back I opted for a ECS payment,due to some reasons I stopped transactions with the bank which I gave for ECS payment,same thing I informed to the Barclycard customer care several times but no solution to my problem. Mean while I was sending the due amount before the due date, to my surprise I was charging Cheque bouncing and service tax month on month without fail. If this continues I don't think I can pay the due amount in my life span. I am not able to get the proper help. I want to repay the balance as early as possible which I have to if I get a proper solution to my problem. Hope I will get a solution at the earliest

                Regards

                D.V.PRADEEP
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                  M
                  Manish R Tripathi
                  from Chennai, Tamil Nadu
                  Feb 23, 2009
                  Resolved
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                  Dear Team

                  Ref.: Loan Account no. is[protected] & Customer relationship no. 20307
                  17 months before, I had taken personal loan of Rs.154, 000.00 & my ecs is 4, 444.00 from Barclays bank. Now I want to repay my loan.

                  for that I had requsted on 29th Jan'09 to bank for precluser of my loan via mail. I requested bankers to calculate their repayment charges on bal o/s as on 15th Feb'09 which was 107, 990.00. but the same they caluclated on bal as on 15th Jan'09. (110, 858 + 5% repmt chgs + serv tax + int of Feb'09 = 118, 656.00). they send me their calculation letter on 8th Feb. I send them Cheque on 9th via Maruti Courier and courier delivered to thier Delhi office on 10th Feb'09.

                  today it is 23rd Feb, more than 13 days passed and cheque is not yet realised I called serverl times to customer card and their Delhi office. but no any response. my current months ECS has been deducted on 15th Feb'09.

                  I don't think why they are doing so delay. cheque is at par and takes hardly three days to clear but I don't understand what they are doing. I am not getting what they are doing

                  Please help me

                  Thank you

                  Manish R Tripathi
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    V
                    Vasanth Ram
                    from Bengaluru, Karnataka
                    Feb 22, 2009
                    Resolved
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                    Resolved

                    I've used the Credit Card for Rs. 30, 000/- & paid them along with the late payment charges & interest a sum of Rs. 34, 680/-. Had spoken to the agency who had come to collect the amount that I am not happy with the service as they have not called me nor have sent any statement for 6 to 7 months. The Collections Manager & his Manager agreed to close the card & send me a settlement letter in the month of July '08, but has not come till date. When the amount was give to them they waited for Billing Cycle to finish & then posted the amount, which inturn has added an additional amount of Rs. 2, 000/- against late payment charges and Interest. (Due to a delay from the bank). Now this amount of Rs. 2, 000/- has added up and gone up to Rs. 12, 000/- which includes all late payment changes and interest, because the Barclays Bank Employee did not post the amount that was paid to him on time, he / they delayed it for 4-5 days.

                    I've asked for a settlement on the card & written couple of mails & phone calls to the Bank's call centre - all they say is that someone will get back to you, but no one get back & the e-mails come back with only the response of "Thank you for contacting Barclay" which is an automated response.

                    I've also been to "Sparksh" who is an agency for Barclays - they are not able to help or not willing to help as the case is not come to them & say that they have forwared a request to the Bombay office they will get back to me. this is the Exact same thing what the Collection Manager had said when he collected the amount.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      D
                      DAS ABHIJIT
                      Feb 21, 2009
                      Resolved
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                      Dear Sir,


                      I had made a transaction on 23/11/2008 for an amount of Rs. 2100/- by using the Barclaycard bearing no. [protected]. The bill was generated on 24/11/2008. I have made a payment of the same amount by cheque no. 257505 dated 12/12/2008 and dropped at their suggested drop box at Arihant Forms, 8/2, Ground BBD Bag (East) Dalhousie [Beside Stephen House] BBD Bag, Kolkata - 700001 on 05/12/2008.

                      I have started receiving messages (through IVRS) from them around 22/12/2008 onwards and immediately called at their helpline[protected] to know that they had not received the cheque. Thereafter, they acknowledged the receipt of the cheque on 27/12/2008.

                      On receipt of an sms alert on 10/2/2009 I am shocked to see that they have charged a interest on my card account and that too they are informing me after such a long period. Immediately thereafter I contacted their helpline and understood that the case was being forwarded for consideration of reversal. This time their Mr Irfan Khan told me to make a payment of Rs. 150/- only (minimum amount due) and not the full amount since the case is under consideration. It was also assured to me that the balance amount shall not bear any interest charges or penalty, etc.

                      On 17/2/2009 I made a call to the helpline no. once again to enquire about the reversal status and found that it is declined. On 18/2/2009 I made a payment for the balance amount and shocked to know that in complete turnaround from their earlier statement that there won't be any interest, penalty etc., I have to make further payment to you at the decided interest rate from the date of first transaction itself.

                      It would be pertinent to mention here that I have not received any statement for the above periods.

                      The entire dealing, in my opinion, is injudicious and shoddy. Request them to reverse the interest and penalty charges inclusive of any service tax at the earliest.

                      Your earliest action on this will be highly appreciated.

                      Regards,
                      Abhijit Das
                      Cell: [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        V
                        vijay.bais
                        from Pune, Maharashtra
                        Feb 20, 2009
                        Resolved
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                        Hi,

                        I had a barclay card for which I never recieved the statements and moreover their helpline which is[protected] which is a toll free no never works when I raised the complaint on their mail id: Service : GRCB India, [protected]@barclays.com never responds properly, there was total outstanding on me of Rs 1524, which is already paid however still they send me SMS that I have to pay them Rs 922 and for that I asked for the statements but there is no response and this time I send them email with the attachment of all the e mails which I communicated with them, still there is no response, finally which I send them a credit card in four parts, i got it returned.

                        Please if you can suggest me some solutions, please mail me on vijay.[protected]@gmail.com or call me on [protected].

                        Thanks
                        Vijay bais
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          A
                          Amit A. Apte
                          from Mumbai, Maharashtra
                          Feb 20, 2009
                          Resolved
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                          Resolved

                          The following letter was sent on 6th February 2009 to
                          Ms. Meera Rawat
                          Head Service Governance
                          Barclays Cards
                          Mumbai., with a cc to the CMD.

                          My card is also surrendered. Still I get 4-5 calls every day for recovery of amount that is not payable by me.

                          To,
                          Ms. Meera Rawat
                          Head Service Governance
                          Retail Banking and Cards (India)
                          Mumbai.

                          Subject: Surrender of Barclays Card no [protected]

                          Dear Madam,

                          I am surrendering my credit card mentioned above. The card cut into 4 pieces is enclosed. The company is showing an amount of Rs. 7746.22 (Rs. 6741.60 disputable amount + Interest & Charges) receivable from me, which is not acceptable to me. The complete case history is mentioned hereto. I hope that my case history will bring in some sense in your organsation.

                          I was issued the card in August 2008 after continuous follow-up from your side and at least 20 calls (I am not exaggerating). Each time different representatives from your company would call me and ask me when they should collect the documents. The said documents were kept ready for more than 6 months before some one actually turned up.

                          I started using the card some time in November / December 2008. After this I received an SMS from your side saying that my card statement was delivered at my residence. I called up your help line and told them that I have not received any statement. The Bank has not given me any proof that the said statement was actually delivered at my residence. I was given the details of the statement over telephone – total amount of Rs. 10134.60, which included some Rs. 6741.60 for Barclays priority circle. I launched an official complaint in which I mentioned that I had indeed confirmed to using this service, however this amount was never mentioned in any of the telephone conversations. Refer my mail dated 10th January 2009 (Annexure 1).

                          The reply to this mail was received on 21st January 2009 (Annx 2), in which the bank has refused to entertain my claim under the pretext that 21 days have passed after my confirmation. There is no mention about the amount what so ever.

                          I replied to this mail on 23rd January 2009 (Annexure 3) where in I requested if the copy of audio recording can be shared with me since I don’t think I ever agreed to the charge of Rs. 6742. I got a reply on 28th January 2009 (Annx 4). This is nothing but a replica of the mail sent to me on 21st January…. Once again no mention about the amount. I have responded on the same day with another request for the proof of my acceptance of the charge (Annx 5). To my utter dismay I have once again received a reply on the 3rd February 2009 (Annx 6), which is once again replica of the earlier two mails.

                          In the meanwhile, I paid the genuine amount of my spending (Rs. 3643) on the 10th of January when I myself called and took details from your customer care agent. After this I received at least 50 calls (I am not exaggerating) from your recovery agents for the amount. This is understandable – that’s the way a credit card company operates. However on the night between 12th January and 13th January 2009 I have received calls at 2.09 am, 2.52 am, 3.36 am, 4.14 am and 4.55 am from your recovery agents number [protected], which is simply not acceptable. I have launched a verbal protest with your agent Derick.

                          Then some time around 20th January 2009, I got an SMS from Barclays saying that “We at Barclays need to talk to you urgently, kindly call on [protected]. When I called the guy there was not aware why this SMS ever came to me.

                          Finally yesterday, I got a call in my office from some sales agent trying to sell me Medical Insurance. The girl actually asked if I could share with her my Cell no (after all these unwanted calls and SMS on the cell).

                          I do believe that this is a classic case for me to go to the consumer’s court. However I have decided to simply return the card and walk away. I hope that I do not receive any calls on the matter from your hounds.

                          Regards,


                          Amit Apte

                          cc: CMD Barclays Bank PLC
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Barclays — Contunious call from the same bank once in 10 minutes

                          Dear Sir / Madam

                          I have a credit card with Barclays bank. In the month of October, due to Deevali function I missed to pay one months due amount. On the very next day after the due date, I received a call from Barclays bank (some what around 22nd of October), and I informed them that I will pay the due amount in a week time, they agreed for that and disconnected the phone call. After this I started receiving continues phone calls from the Barclays bank once in 10 to 15 mins asking to pay the due amount. And for 5 or 6 calls I answered that I will be paying in a week time and this is agreed by your representative who called me just befor some times, they also said that it is there in the database. But still this phone call tourcher was not sorted and I still now I am getting continuous call from them. One of the guy who called me from Barclays said that it is an automed phone call system, when ever the customer missed to pay the due amount the system will make the phone call to us and forward to the executives, this will be stopped only when the payment is made. And he also asked me to tolerate this and said not to attend the call if it really irritates. But even after 4 or 5 days this was not stoped. I am working in night shift in BPO and used to sleep in the day time, because of this phone calls I was not able to sleep and because of that I was unable to concentrate in my work properly, even I went to a possion to be a non performer in my job. As every one knows that now ressision is going on and there is no job security in BPO's now a days, I am afraid whether because of this I will loose my job. So I got angy and scolded one of the Barclays guy and said I have given a commitment to you guys but even after that you people are tourchering me so I will not pay any amount to Barclays and if you still need me to pay the balance due you need to pay me compensation for what I have suffered in the past days. But still I getting tourchered by these people and they are thretening me that they will list my name in CIBIL and I wont get any loans or credit cards in future and my name will be listed in the defaulters list in the CIBIL as a Fraud.

                          I request you to kindly help me to reslove this issue, I have already raised a complaint against the CIBIL in this same website as they are having my name in their list inspite of no due's pending to any bank from me except Barclys as I am fighting with them for the mental and physical tourcher they gave to me.

                          Please help me to come out of this tourchers and thretenings.

                          Thanks in advance for your support and justice.

                          Regards
                          Prabhu
                          Dear Sir / Madam

                          I have a credit card with Barclays bank. In the month of October, due to Deevali function I missed to pay one months due amount. On the very next day after the due date, I received a call from Barclays bank (some what around 22nd of October), and I informed them that I will pay the due amount in a week time, they agreed for that and disconnected the phone call. After this I started receiving continues phone calls from the Barclays bank once in 10 to 15 mins asking to pay the due amount. And for 5 or 6 calls I answered that I will be paying in a week time and this is agreed by your representative who called me just befor some times, they also said that it is there in the database. But still this phone call tourcher was not sorted and I still now I am getting continuous call from them. One of the guy who called me from Barclays said that it is an automed phone call system, when ever the customer missed to pay the due amount the system will make the phone call to us and forward to the executives, this will be stopped only when the payment is made. And he also asked me to tolerate this and said not to attend the call if it really irritates. But even after 4 or 5 days this was not stoped. I am working in night shift in Call center and used to sleep in the day time, because of this phone calls I was not able to sleep and because of that I was unable to concentrate in my work properly, even I went to a possion to be a non performer in my job. As every one knows that now ressision is going on and there is no job security in BPO's now a days, I am afraid whether because of this I will loose my job. So I got angy and scolded one of the Barclays guy and said I have given a commitment to you guys but even after that you people are tourchering me so I will not pay any amount to Barclays and if you still need me to pay the balance due you need to pay me compensation for what I have suffered in the past days. But still I getting tourchered by these people and they are thretening me that they will list my name in CIBIL and I wont get any loans or credit cards in future and my name will be listed in the defaulters list in the CIBIL as a Fraud.

                          I request you to kindly help me to reslove this issue, I have already raised a complaint against the CIBIL in this same website as they are having my name in their list inspite of no due's pending to any bank from me except Barclys as I am fighting with them for the mental and physical tourcher they gave to me.

                          Please help me to come out of this tourchers and thretenings.

                          Thanks in advance for your support and justice.

                          Regards
                          Viswanathan
                          Mr. Apte

                          I am facing exactly the same problem from Barclays card. I have received during the last 3 days about 50 calls from 15 different people asking me to pay a bill for Rs 187(!!!) in cash. When I told them that I have already included this in the current month's payment ( the bill for this month came to me via email 3 days after the due date. I made the payment after seeing the sms I had received about 3 days prior to the due date). Meanwhile I have recieved confirmation via sms of the bill payment but yet the calls continue. The customer care is unable to do anything. I have filed a complaint with RBI Ombudsman on this.

                          Regards
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                            S
                            sunil U Patil
                            from Mumbai, Maharashtra
                            Feb 20, 2009
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                            I have activated Barclays Bank acount before 4 month. at that time I have subsribed SMS alert for any transaction like about salary, check deposite, debit card purchasing etc. but they are not provide me the SMS alert service while I have Complaint more than 4 to 5 times from 4 month. but they not solve my problem. I have also speak to Barclays Bank Maneger, but he is not also able to solve my problem. I dont know to where I have to go for solving my issue. Please help me
                            I said the below & you are most welcome to contact me.

                            (this can be verified by any & all of the employs of CJ) and this is quoted from a over hearing

                            "I, we, would like to believe in your address which you gave; it was crystal clear on who should be staying and who should not be: flab out; energy in."

                            If I was to tell you that it is the other way around going! with enough examples to support it??!!

                            Treading on troubled waters with little or no support, which is bound to fail. And it wil with the team that you have accumulated. Holding on to the resources (picked from the lower rungs of other banks and making them heads in Barclays does not necessarily make them leaders, they are still trash; and will continue to behave so : they do not know the business but only the money that you have thrown at them). Pack up the business or push them out!!

                            They KILL my productivity; i would work for a penny and make a pound more (but lets leave it, there are still banks and people who know "who knows, speaks & does business) U have your flunky team of India BULLS, ICICI chips to hld ur flag... Oh! The Tech BACK-bone it never existed: broken - never a long-time back. I leave the business to STAYA Sai!! Bangalooru Sai Jai!!
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                              S
                              Saurabh Sethi
                              from Bhusawal, Maharashtra
                              Feb 17, 2009
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                              Hello Sir/ Mam',

                              I'm writing this in great stress and mental stress that I have received from the Barclays Card Co. In October 2008, I made a cheque payment towards full amount due on my card account which was duly collected from their pick up box on 28/10/2008 and was credited in my account. However, they still levid late fess and interest charges on my card. They apologised to me and sent the same for reversal. The first call made to them was on 10/12/2008 and Mr. Piyush from their call center told me to make a full payment of 9 Rs. towards settlement of the dispute and said the same has been reflected in my account. I made a payment of 10 Rs by cheque. My complaint no# that time was CAS580795. Next month statement showed no reversal and I've been getting continus sms and calls for payment. I made several calls to them since and everytime they assured me the same will take max. of 9 days and since 19/12/08 their 9 days hasn't been over yet. I made calls on 26/12/2008, 06/01/2009, 08/01/2009, 19/01/2009 and even talked to the highest authority they would let me speak with Mr. Sanjay Punekar, Floor Incharge, Mumbai Callcenter. Then on 19/01/2009 Mr. shaymal registered another case with CASE no# CAS 867904 and asked me to make another min. payment of 150 rs. so that this dispute will not attract any late charges and interest in the next statement while the case is resolved. I recieved a statement with 150 duly credited in my account on 16/02/2009 but other charges as it is. The total due which should have been ZERO in the nov statement has risen to Rs. 1347.34 in the statement generated 12/02/2009. I made a call today again to their call center and spoke with Ms. Rati and she again apologized a almost a eternity of delay from their side but said that the same has been approved but yet not credited in my account. and refused to let me talk to any senior authority.

                              I've gone through so much mental trauma and stress with their sms and call coming anytime from 2 am in the mornings to 8 am call on a sunday morning. I've just had enough of them. I've so many times asked them to cancel my card but they said the dues needs to be cleared first. I refuse to pay them anything extra and even demand the 10 Rs and 150 Rs that they tricked me into paying plus compensation for all this mental stress and trauma.

                              I'm a common man and I'm sure so many people must be facing this problem and I hope you good men will help me bring a fraud foriegn bank to justice and teach them a lesson for doing this to us Indians.

                              Please please please help.

                              Saurabh Sethi
                              77 Swami Vivekanand Nagar,
                              Kanadia Road,
                              Indore - 452016 (MP)
                              Cell: [protected]
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                                C
                                Complainant1519323
                                from Basi, Punjab
                                Feb 16, 2009
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                                Dear Sir,

                                It is exactly not a complaint but I want to confirm something.

                                Actually I received a mail from your bank which is mentioned below:



                                Thank you winner, for contacting us.





                                (£1, 532.720.00)

                                BARCLAYS BANK O[censored]NITED KINGDOM
                                1 King Park Road, Moulton Park, No 12 Pottery LN A6010,
                                Gorton Road Main London, United Kingdom England.
                                Tel: +:+[protected]
                                :+[protected]
                                Fax: +[protected]

                                REQUIREMENTS REGARDING THE TRANSFER OF YOUR WINNING FUNDS TO YOU:
                                We are in receipt of your mail regarding the claims of your Winning Prize which your Email ID luckily won. The content of your email is well noted, however we congratulate you on being one of the very lucky winner of the UK NATIONAL LOTTERY ONLINE PROMOTION.

                                To begin with your winning funds transfer process, you are required to send to this office the following informations:

                                YOUR PREFERED BANK ACCOUNT DETAILS TO ENABLE US EFFECT THE TRANSFER OF YOUR WINNING FUNDS INTO THE BANK ACCOUNT.

                                As soon as we receive the above informations, we will immediately put inplace the various modalities that will effect the transfer of your Winning Funds to your Nominated Bank Account.
                                Good luck and Congratulations once again. We await your urgent response on this matter.

                                Thanks for banking with us.

                                Yours Faithfully,

                                This was the matter in the mail & before giving my bank account details I wanted to confirm from your side whether this mail was being sent from your side only or not.
                                In the mail from UK National Lottery Organization I was given this contact details:

                                BARCLAYS BANK
                                1 King Park Road,
                                Moulton Park,
                                No 12 Pottery LN A6010,
                                Gorton Road Main London,
                                United Kingdom, England
                                Tel:+[protected]
                                Tel:+[protected]
                                Fax:+[protected]
                                Contact Name:Mr Maxi Clifford
                                Email: [protected]@live.com

                                I would be highly obliged to you if you let me know regarding this as soon as possible.

                                Thanks & Regards,
                                Barkha mittal
                                [protected]
                                [protected]@yahoo.co.in
                                This is a case of fraud, pls do not send any responses to such mails.In all such instances, pls report to the bank.
                                To,
                                Date 01st July 2009
                                Barclyas Bank Ltd.

                                Dear Sir, / Madam
                                Sub: Required for Repayment Schedule with Vehicle Number

                                We would like to inform you that We have used for 2 Tavera’s Loan from Barclays Bank But We have not Received Repayment Schedule . So I am requested pls. give me Repayment Schedule with all details.
                                We require this information most urgently.

                                Confirmation
                                My Loan Amt. 5, 46, 000/-
                                Instalment Amt. 18928/-
                                Instalment Start Month of 15th Dec.2008
                                Loan Account Number : 2995991 & 2995964
                                Loan In Favor of Galaxy Inn Pvt. Ltd.
                                MR-10, E Block, DLF City Phase I,
                                Gurgaon (Haryana)
                                Tel.[protected].
                                Thanks & Regards
                                Galaxy Inn Pvt. Ltd.

                                (Accounts Officer)
                                Mudit
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                                  S
                                  SAJITH.K.M
                                  from Thiruvananthapuram, Kerala
                                  Feb 15, 2009
                                  Resolved
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                                  Resolved

                                  I took a personal loan fron barclays cochin office on 3/7/2008 . Loan Agreement no:-LC[protected]. Loan amount was 1, 25, 100, and EMI Rs.4726. I am paying for the last 7 months correctly. Now i want to close the loan. When I approched the office they told that i has to pay Rs.1.23 lakhs. I ask for the detials of the amount they said. They said that my outstanding amount was Rs.1.15 lakhs, forclouse charge @4%, and also tax. Then it comes around 1.20 laks. Then i asked for remaining 3000/-. They give me interesting answer that the remaining 3000 is the interest for next 20 days. I am ready to pay by cash, they not ready to accept the cash, then i has to give cheque. I am ready to give at-par cheque. More than that when i ask for a printed statement of the amount to be submitted for forclosure, they told me that they wherenot able to give any such statement or they where not ready to give me any proof for the amount that i am paying. Why they charging Rs.3000/- extra.Is it a penality for the customer who taken the loan from barclays?? or is there is nobody to question such an idiotic practices maintained by these kind of banks. I need justice.. Anybody from the concerned department should takeup the problem and help me.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    subhash s thakur
                                    Feb 12, 2009
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                                    i m having barclay credit card no.[protected] of barclay bank.my outstanding was 11000/-
                                    rupees& minimum amount 1050 rupees. but actual my transaction is around 7000/- rupees they are
                                    increased this amount by putting late charges& overlimt charges. so i have talked there representative
                                    that you please reduce this amount i want to do full & final settelment. beacuse i dont want to use this card. then he agree for full & final settelment. but this evedant occur 2 month back but no settelment
                                    letter recived from there side. & every day there collection persons give me call & pressurise me to pay
                                    minimum amount so i talk with them if i want full & final settelment why should i pay minimum amount.
                                    even they talked with my wife & use abuse langauge. so please sort out yhis matter
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                                      L
                                      lalit mohan sharma
                                      from Delhi, Delhi
                                      Feb 11, 2009
                                      Resolved
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                                      Resolved

                                      Sir, we have conecting with you from last eight month by mail by telephone regarding my payment Rs.2220/-still not credited in my Barclays Bank PLC India-CREDIT CARD NO.[protected] .if you want a copy of my correspon & telephone complaint list please provide us your Mail id . i will show you what is doing your officer .

                                      Please see above matter & solve this issue because it pending from last 8 months.


                                      Regards.
                                      Lalit Mohan Sharma
                                      (M): [protected]
                                      Lalitmohan.[protected]@havells.com
                                      Z-381A- SECTOR -12 NOIDA
                                      DISTT-GAUTAMBUDH NAGER (U.P)
                                      INDIA
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        N
                                        Nilesh Naik
                                        from Mumbai, Maharashtra
                                        Feb 8, 2009
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                                        hey guys.

                                        i am really exhausted, narrating this story to atleast 50 Barclay's Customer Executives.

                                        i had a Barclays' gold card and did an online transaction of 599 Rs in August 2008. (why did i do??) i got it in my statement and i paid with a Citi Bank Cheque and Money got debited from my account and I still have that entry in Citi Bank Account to Barclays.

                                        For some reason, I got a new card from Barclays next month -- Times Barclays Card...and i have till date never taken it out from my closet forget using it.

                                        Next month i recieve a statement asking me to pay 599 Rs, i called up Barclays innumerable times since, some customer executives showed empathy, some did not pay any heed while some ACKNOWLEDGED the payment being done and promised to solve my issue, but TILL DATE its not resovled and now all put together with late payment fees and others, its gone to 4000 Rs. Barclays have been irritating me with their IVRs and lots of personal calls, threatening about low CIBIL score and lots of funda.

                                        My COMPLAINT NUMBER IS 290274 with Barclays Credit Card India.

                                        I am looking for some genuine advice and also praying somebody from Barclays read this and solves my issue
                                        Cheating and Fraud by Barclays Bank.

                                        Ref Credit Card no: [protected].

                                        Dear Sir,

                                        This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. That’s why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ???. Bank cannot do this legally this type of harassment. My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that will effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis. I am asking for statement But he is denied to give me the statement .Continuously he is telling me to make the payment otherwise they will attack me with their team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please avoid Goonda which has veen hired by Barclay bank that is completely illegal.

                                        Manas Ray Chaudhury
                                        [protected]@yahoo.com
                                        Threatening and Torturing over phone through Goonda By barclay bank Credit Card.

                                        Cheating and Fraud by Barclays Bank.

                                        Ref Credit Card no: [protected].

                                        Dear Sir,

                                        This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. That’s why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ???. Bank cannot do this legally this type of harassment. My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that will effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis. I am asking for statement But he is denied to give me the statement .Continuously he is telling me to make the payment otherwise they will attack me with their team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please avoid Goonda which has veen hired by Barclay bank that is completely illegal.

                                        Manas Ray Chaudhury
                                        [protected]@yahoo.com
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