Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
CPP Group India
CPP Assistance Services Pvt. Ltd.
Customer satisfaction rating: 77%
Submit a Complaint
324
COMPLAINTS
ADVERTISEMENT

CPP Group India Customer Care

TwitterLinkedInYoutube
Address
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 419 4000  [Card Protection]
up
32
down
31
1860 258 3030  [Asset Care and FoneSafe] [11 AM – 9 PM]
up
17
down
12
1800 419 3030  [Asset Care and FoneSafe] [11 AM – 9 PM]
up
22
down
9
6000 4000  (please prefix city STD code) [Card Protection]
up
9
down
11

Phone:
Phone:
up
26
down
11

Submit a Complaint
Customer satisfaction rating
77%
Complaints
324
Pending
71
Resolved
231
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

CPP Group India related photos (65)

Complaints with pictures are more trusted and informative   

CPP Group India Photos

CPP Group India Complaints & Reviews

Sort by:
Report
Copy

Already fone safe .. and 2nd cpp telebinding .. plz cancel cpp telebinding insurance
Cpp telebinding insurance cancel
Cpp telebinding insurance cancel
May 05, 2021

Complaint Status

CPP Group India customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    I received an email from CPP assistance services that they registered me
    I had never asked for their service how can they start or register my name without my permission ???
    I want that they should cancel my name from membership
    May 02, 2021

    Complaint Status

    CPP Group India customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      I want to cancel my subscription. I had already call the customer support for cancellation. They didn't saying about the 30...
      Helpful
      Share
      Please cansal my loan
      Account-445ULAGI334146
      Amount-2999
      Name-Shaikh Toufique Shaikh Hameed
      I...
      Helpful
      Share
      Dear sir/madam,

      I want to deactivate my CPP SBI Credit card plan & please refund the amount which is debited...
      Helpful +3
      Share
      Dear sir/madam,

      I want to deactivate my CPP SBI Credit card plan & please refund the amount which is debited...
      Helpful +2
      Share
      I received an SBI new credit card and got a call from CPP on the same day about the card saver plan. Initially I was informed...
      Helpful
      Share
      Report
      Copy

      I have register a insurance last year with CPP claim but still no response from your side neither you people are calling or mailing me I tried too much to reach you but still no response from your side I believe I did mistake by taking CPP insurance and will never suggest anyone for that I have provided several times the document even by post and soft copy but still you are not taking care my insurance will expire in May and I think will not get money even after raising a insurance claim from 2020 its really bad that I stuck with you guys here I have provided all documents you asked me but still no response from your side. My detail are below if you can help me then.
      Apr 04, 2021

      Complaint Status

      CPP Group India customer support has been notified about the posted complaint.
      Dear Customer,

      We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.

      Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

      Regards,

      CPP Team
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        Mera name .Pritam Kumar poddar hai
        May ne 23.03.2021.ko.mobile ka . claim kiya tha or claim reject ho gaya may ne bat kiya tha unhone bola ki miss Mach hai naam our incident our mobile ka condition dekhkar
        Mere shat Jo hua may ne bola unhone note nehi kiya to Mera galti hai sar our naam miss Mach tha to v nahi mujhi koi call aayea na hi mail aayea
        Mera .. claim no. NV[protected] ; MEMBERSHIP NO : IM5032115
        Apr 01, 2021

        Complaint Status

        CPP Group India customer support has been notified about the posted complaint.
        Dear Customer,

        We hope your query related to CPP has been successfully resolved.

        Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance .

        Regards
        CPP Team
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          IAA873277 membership id
          Gave more than 5 complaint but no response from your system
          Mar 23, 2021

          Complaint Status

          CPP Group India customer support has been notified about the posted complaint.
          Dear Customer,

          We hope your query related to CPP has been successfully resolved.

          Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

          Regards
          CPP Team
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            My mobile number [protected] Mahendra Trivedi my Sbi cpp membership request cancellation...
            Helpful
            Share
            Dear sir,

            We bough refrigerator through bajaj finance and also bought insurance with this. Now recently refrigerator...
            Helpful
            Share
            My CCP membership No IA8913149, 02/02/2021 CPP card protection renewal charge deducted from my SBI card 1899 Rs but as i can...
            Helpful +1
            Share
            सम्मानीय महोदय मेने मालू इलेक्ट्रॉनिक्स पतली...
            Helpful
            Share
            Sir, my cpp member ship number is IAA924824 & IAA936369 is cancelled but refund not credit to my SBI credit card. So pls refund...
            Helpful +2
            Share
            Report
            Copy

            Hi,

            I would like to cancel my CPP membership for the new tenure, don't charge my credit card this time. I have not used this membership since last 2 years but got charged for the same. This membership is of no use to me and I decide to cancel it with immidiate effect.

            Membership No IA3989531
            Feb 25, 2021

            Complaint Status

            CPP Group India customer support has been notified about the posted complaint.
            Thanks! I have sent this request on [protected]@cppindia.com. Do we have any ETA for this request?
            Dear Customer,

            This communication is with reference to our discussion on Feb 27’21.

            We hope your query related to CPP has been successfully resolved.

            Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

            Regards
            CPP Team
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              Report
              Copy

              [Resolved]

              My membership id: IA8918053

              I had cancelled my membership on 5th February, 2021 and have been told that my amount will be refunded back in 7 days. Its almost 18 days and my money is still not refunded. I want my money back ASAP.
              Mar 16, 2021
              Complaint marked as Resolved 
              Money has refunded by first week of march.
              Feb 23, 2021

              Complaint Status

              CPP Group India customer support has been notified about the posted complaint.
              Dear Customer,

              This communication is with reference to our discussion on Feb 27’21.

              We hope your query related to CPP has been successfully resolved.

              Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

              Regards
              CPP Team
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                I dont know my membership id and also sony liv subsc is not been done

                i have also not recived any sort of msg regarding the same
                Feb 19, 2021

                Complaint Status

                CPP Group India customer support has been notified about the posted complaint.
                Dear Customer,

                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                Regards
                CPP Team
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  I had cancelled my membership on 21st January, 2021 and have told them to refund my money. I have called them so many times...
                  Helpful +2
                  Share
                  My CPP Membership ID - IA9337166
                  My SBI Credit was closed last year but why i am reciving this CPP mail got irritate...
                  Helpful
                  Share
                  ADVERTISEMENT