CPP Group India Customer Care
CPP Assistance Services Pvt. Ltd.
| Website: | in.cppgroup.com |
Address
Ground Floor, Wing – A, Golf View Corporate Tower – A, Golf Course Road, Sector – 42 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Toll-free:
1860 258 3030 [Asset Care and FoneSafe] [11 AM – 9 PM]
17
14
1800 419 3030 [Asset Care and FoneSafe] [11 AM – 9 PM]
24
10
6000 4000 (please prefix city STD code) [Card Protection]
10
11
Phone:
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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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Complaints
359
Pending
14
Resolved
323
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
CPP Group India Complaints & Reviews
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Dear Sir,
I have taken Personal loan on Bajaj finserv they have taken this policy without my knowledge.br...
I have taken Personal loan on Bajaj finserv they have taken this policy without my knowledge.br...
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I never subscribe this service on my credit card..without my approval CPP activate this service and charge annual fees.br...
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Hi,
I am not able to register a claim for accidental damage to my mobile phone, I have brought the plan from bajaj...
I am not able to register a claim for accidental damage to my mobile phone, I have brought the plan from bajaj...
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CPP Group India — Cancel My membership Renewal
Dear Cpp team,
I have got your membership renewal email, i have shared email to cancel my renewal and i have not got any reply from your end, please cancel my membership renewal which was due on[protected].
Membership Number : IA3135240
Name : Abdul Raheem Mohammed
Thanks,
Abdul Raheem Md
I have got your membership renewal email, i have shared email to cancel my renewal and i have not got any reply from your end, please cancel my membership renewal which was due on[protected].
Membership Number : IA3135240
Name : Abdul Raheem Mohammed
Thanks,
Abdul Raheem Md
Read full review and 1 responses →
Sep 11, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
1 Comment
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On august 22, my credit card statement came with extra 2499₹ for a unknown reason. later i came to know that so call CPP...
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CPP Group India — Misleading Information
Mobile Protection plan was explained to me and i have agreed/ given consent for the same but Card Protection plan has issued to me which i dont want to accept, So request for cancellation of the plan.
CPP membership number is IAC465038 dt. 07.09.2021
CPP membership number is IAC465038 dt. 07.09.2021
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Sep 09, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
Dear Customer,
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team
3 Comments
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I cancelled my membership by calling customer care 30 aug 2021even though y promise me to refund 7 working day now is over...
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Sir my policy no. IM6361440
Sir I had an accident on 11/08/2021, due to which I was not able to register the claim,...
Sir I had an accident on 11/08/2021, due to which I was not able to register the claim,...
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Dear sir/madam,
I want to deactivate my CPP SBI Credit card plan & please refund the amount which is debitbr...
I want to deactivate my CPP SBI Credit card plan & please refund the amount which is debitbr...
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I have purchased a laptop on emi from bajaj finance, my emi is of 4520rs per month.
But now received msg from bajaj...
But now received msg from bajaj...
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CPP Group India — CPP-Cancellation of my membership
Dear Sir/Madam,
I have received the complete details about the plan you have to sent to me. I does not suit my requirements. Hence I request you to cancel my subscription for this policy my details are as given below
Membership No: IAC249536
Validity Starts From: 18/08/2021
as per your policy please cancel it immediately
Regards
Ponnuru RaviKumar
I have received the complete details about the plan you have to sent to me. I does not suit my requirements. Hence I request you to cancel my subscription for this policy my details are as given below
Membership No: IAC249536
Validity Starts From: 18/08/2021
as per your policy please cancel it immediately
Regards
Ponnuru RaviKumar
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Sep 01, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
Dear Customer,
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team
1 Comment
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CPP Group India — I am complaining about delay of my phone repairing
I claimed warrenty of my phone and it was picked up on 26 july, now 1 month passed but they not only telling me status of my phone repair when i try to connect then the tell we will contact to you within 1-2 days but they not respond
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Aug 23, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
I have the same problem... these guys looks like fraud
Dear Customer,
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.
Regards,
CPP Team
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.
Regards,
CPP Team
My membership id AC3525071
CPP Group India Customer Care's response, Sep 23, 2021
Verified Support
Dear Customer,
We have tried to contact you on the contact numbers registered with us, however, unable to connect with you. We request you to share your alternative contact number so that we can contact you and resolve your query.
Please contact us on our help line number between 11 AM – 9 PM at 18004193030 (toll-free) or 18602583030 for any further assistance .
Regards
CPP Team
We have tried to contact you on the contact numbers registered with us, however, unable to connect with you. We request you to share your alternative contact number so that we can contact you and resolve your query.
Please contact us on our help line number between 11 AM – 9 PM at 18004193030 (toll-free) or 18602583030 for any further assistance .
Regards
CPP Team
3 Comments
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CPP Group India — Not refund my cpp plan amount ..
I have cancelled my cpp plan 7 august 2021..But not refund 2499 amount of copy plan..It's deducted..And bill issued..Plz refund 2499 amount ...
Note...I have complained 3 times..
Note...I have complained 3 times..
Read full review and 1 responses →
Aug 23, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
Dear Customer,
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team
1 Comment
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CPP Group India — My device insurance
I was rassid an complanit of my device innsurance and it was closed without telling me anything
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Aug 21, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
Dear Customer,
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.
Regards,
CPP Team
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.
Regards,
CPP Team
1 Comment
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I cancelled my membership by calling [protected] on 29th July, 2021.Even though you promised to refund me within 7 working...
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Hi,
I have claimed for damaged phone in june 2021.
Whenever I call on customer service they replies to provide...
I have claimed for damaged phone in june 2021.
Whenever I call on customer service they replies to provide...
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Date of Incident - 3rd August 2021
Description of Incident -
Every year CPP is sending me a membership from...
Description of Incident -
Every year CPP is sending me a membership from...
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CPP Group India — Mobile
Reg mob no [protected]
Mobile claime lana ka lia bhaja se return nahi mila
Mobile claime lana ka lia bhaja se return nahi mila
Read full review and 1 responses →
Jul 31, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
Dear Customer,
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.
Regards,
CPP Team
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.
Regards,
CPP Team
1 Comment
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Dear Sir,
At 14/07/2021 I got a sms on my mobile (protected) transactions amount of rupees 2499 made on SBI credit...
At 14/07/2021 I got a sms on my mobile (protected) transactions amount of rupees 2499 made on SBI credit...
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CPP — Cancellation of CPP and Refund
My Membership no- IA7424441
I do not want to continue with CPP Membership. I can see that CPP is debiting Rs.1699 without my permission from 19/07/2021 .I did not give permission/approval to issue my
CPP membership.Please cancel my membership immediately and refund my money which was deducted without my permission
I do not want to continue with CPP Membership. I can see that CPP is debiting Rs.1699 without my permission from 19/07/2021 .I did not give permission/approval to issue my
CPP membership.Please cancel my membership immediately and refund my money which was deducted without my permission
Read full review and 1 responses →
Jul 21, 2021
Complaint Status
CPP Group India customer support has been notified about the posted complaint.
Dear Customer,
We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team
We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team
1 Comment
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Latest Resolved
- Not give refund amount of cancellation CPP membership
- CPP Membership Cancellation refund
- Damaged phone not recovered and no status
- CPP Membership without my Consent
- I want to cancel my CPP membership
- Regarding Insurance Claim - policy no: IL0108356
- Cancel my card protection membership
- Cancellation of cpp membership no. IAB946273,
- Regarding the claim in Cpp, Cpp is just doing Scams and Fraud
- Insurance
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We hope your query related to CPP has been successfully resolved.
Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards
CPP Team