CPP Group India Complaints & Reviews

MY ADDRESS: SHAHPUR MAULANI POST : KANDHRAPUR AZAMGARH PINCODE: 276135
CPP MEMBERSHIP ID (CS-VC130701N)

Respectd sir,
My phone dameged. I send it to cpp fonesafe. When buy my phone fonesafe insurence i have to my mobile i submit all my document and damaged item also mobile to headoffice of fonesafe cpp insurence. But they are not giving claim to my insurance. Why they are doing like this. If iam illitarate what...

I am a resident of Kerala State and had received this CPP insurance along with a loan that I had availed from Bajaj Finserv during April 2023. on May 5th 2023 I happened to encounter with an unfortunate incident. There were some fraudulent transactions carried out by someone on my SBI credit cards for a total amount of Rs. 86, 602/- using the credit card online portal. I had informed the bank, blocked my cards and filed a complaint with the...

Dear Team,

I hope this email finds you well. I am writing to bring your attention to an unresolved issue regarding my mobile insurance claim.

On the 10th of November, 2023, I registered a claim for my mobile insurance. It has been 13 days since then, and the settlement process is still pending. Initially, I was provided with an estimated bill for the repairs. However, two days later, a video call was arranged...

Dear Sir/Madam
i am johnson Fernando - [protected]
while buying a LG 65"TV- i have bought your asset care plan.
i did not get any other communication than this info via my registered mail.
Unique Reference Number: 226877
SFDC deal : B22974290

now my TV needs repair assistance, and for the past one month i have been trying to contact via phone and email.
in phone: after getting all...

At the time of claiming the policy they fraudulantly intimated that policy canceled how once taken policy can be canceled without attaining the maturity date or violating the terms and conditions memtioned in the agreement.For your refferal attaching welcome documents provided by CPP

They told that the policy has been canceled on 22 feb but they had confirmed the validity of policy through mail on 26 th feb 2023 hereby attaching details

My Bajaj Loan Account No.PC33PLE9308274 And CPP Policy No. is CS-VK0858748.

I Don't Want Any Policy .. Please Cancel

Dear Sir/Madam,

I have received complete details about the plan you have sent to me.It does not suit my requirements .Hence i request you to cancel my subscription for this policy my details are as given below

Membership Number. IAE935014, Premium
Validity starts from[protected]

Please cancel the above policy and refund the amount to my card immediately.

Regards'
br...

I have purchased a LG LED TV on March 2021 which have company warranty till March 2023 and thereafter Exteded warranty offered by BAJAJ FINSERV in partnership with CPP. I had to pay a premium of Rs.5885 for the said extended warranty starting from March 2023 to March 2025. This being the fact a few days back there arose problem with panel wherein the picture starts to jump and turn back and white seems like a panel failure. I have raised...

My Mobile Was Breaked 1Day Back But There Not Responding Mails and customer Service My Number [protected]

Memeber ship:-FONL[protected]
Not Responsible Person

Dear Sir/Madam,

I have received complete details about the plan you have sent to me. It does not suit my requirements .Hence I request you to cancel my subscription for this policy my details are as given below

membership no. IAH002351,
Premium validity starts from 05.05.23

As per your policy please cancel it immediately.

Regards,
Huma Yusuf

Dear team,

I am sending this email to inform you that my mobile insurance has not been settled and CPP customer care is saying that my insurance is closed. The reason given is that they have called 3 times but I am not connecting the call so that my mobile insurance claim closed. Please kindly help me claim my mobile insurance pick and drop.

Name Balkees M
Member ship. IMA331154
Contact no. [protected]...

Dear Team,

I registered a claim for the mobile damage on 04/04/2023 and requested pick and drop service. However, my mobile has not been collected yet. I kindly request you to help me with this issue.

Name: BALKEES M
Contact no. [protected]
ALTERNATE NO. [protected] ( PLEASE CALL ME THIS NO.)
Member ship : IMA331154...

Dear Team,
This is to bring to your attention that i had availed a mobile insurance policy with you . last month 15 march 2023 unfortunately my mobile phone damaged and i had field a claim with you on the same day. I have sent all the necessary documentation through Whatsapp as requested.

However, i have now been informed that my insurance claim has been rejected. i kindly request you to look into the matter and process my insurance amount as soon as possible.

NAME-K NARAYANA RAO
MOBILE NUMBER- [protected]
IMEI NO. [protected]
MODEL-A33 5G SAMSUNG

KINDLY LOOK IN TO THIS AND DO THE NEEDFUL

My name is Amit kumar. I am from Jalandhar, punjab. I availed last year feb. 2022 Card Protection Plan through Yes bank and deduct the premium from my yes bank credit card. But in whole year i didn't received any physical document of cpp neither i received any softcopy in my email. I didn't got any response from cpp team as well. I decided not to renew cpp plan on next year but on 13th feb i have received sms regarding CPP plan renewed of rs. 1749/- but it was renewed without my consent. When I contact to the concerned team to cancelled it, they try to convince me to continue the service and deliver the renewal documents in next 10 working days. According to our conversation, 10 working days completed on 3rd March but till I haven't received any physical document from CPP. I am now so much disappointed. I can't even wait now. If my issue not resolved within next 3 working days then I will lodge complaint in consumer court regarding this issue.

This is Manivannan V from Chennai. i received call from the last Year November 28th 2022 at 14:28pm. One person called from this number [protected] said calling from SBI Nungambakkam have 10k reward points in your SBI Credit card, so you have to claim to transfer saving account. then while un fortunately i given OTP to him after i received Messages from bank debited amount.

Incident Date: 28th November 2022
Amount : 1st...

Dear team,

This is to bring to your attention that I had availed a mobile insurance policy with you. last month 15th February 2022 Unfortunately, my mobile phone was damaged and I had filed a claim with you on the same day. I have sent all the necessary documentation through WhatsApp as requested.

However, I have now been informed that my insurance claim has been rejected. I kindly request you to look into the...

Without my consent Rs.1, 749/- amount got deducted from my new YES bank credit card on behalf of CPP Charges. I didn't opted for this type of service. Kindly assist me about this issue. I need a full refund of that Fraud Transaction....

Cpp cancel am not interest policy

Cancelled the CCP plan on[protected], the day I received the mail for membership.
Called multiple times on the customer care number. No proper answer was provided. They even say I’m eligible for full refund.
9 working days are over and I have not gotten my money back.
Membership is is IAG027525.

Hello,

I am sending this email to inform you that my mobile insurance has not been settled and CPP customer care is saying that my insurance is closed. The reason given is that I have called 3 times but I am not receiving the call so that my mobile insurance claim closed. Please kindly help me claim my mobile insurance pick and drop.

Name Shahul Hameed
Member ship. IM9809860
Contact no. [protected]br...