Barclays Bank Limited — Non delivery of credit card statements and wrong biling and harrassment | |||
I have a credit card with Barclay Bank. My card number ends with 3257 . My name is Amit Ranjan Prasad. I want to state that the bank has been extremely irregular in sending the card statements. I have repeatedly clarified my address at least twice or thrice every month ; however till date i am not in receipt of my credit card statements. However , through self calling at the customer service , I have been religiously making my payments. Every time , I am having to persist with the bank to waive late fine charges as I am not responsible for making the payment if i don't receive the statement on time. Another thing which i want to complain about is that I have been droppping cheques at the ATM cum drop box near Sahara Mall, Gurgaon. I have been dropping the cheques since the card was issued to me. However , the cheque has got misplaced thrice from there with the bank being unable to trace the same. It has been extremely hard to convince the bank that they need to set their things in order. Most ridiculous and unfathomable incident is the latest one wherein I have dropped a cheque of Rs 20,500/- (Cheque no.104363 from HDFC Bank, Sec 14 Gurgaon) on 04-Feb-2011 at ATM cum drop box near Sahara Mall, Gurgaon. I received a call on 18-Feb-11 about non receipt of payment from call center/collection agency. On clarifying that i have dropped the cheque 15 days earlier, i am told that no such ATM cum drop box exists. It is hard to accept this fact when i have been doing so for more than one year at the same drop box and my cheques have been getting cashed by Barclays earlier. Also , the ATM cum drop box is located in the heart of Gurgaon ; however Barclay people(call center/collection agency) seem to be unaware of it and are forcing me to make another payment; lest my case will be referred to Credit Bureau. I have requested them to inform bank to get the cheque from the concerned location; however they have refused to do so and are instead forcing me to make the payment. This is happening for the third time with me.... Request the concerned authority to look into it ..i am reachable at [protected]..i am left with no option but to bring it to the notice of credit bureau. Was this information helpful? | |||
 3 Comments | |||
Comments
I have applied for Barclays Credit Card but its been more than 1 months, I have not received the same. I have provided my Local Address, Permanent Address as well as Work Adderss. However, they have not delivered the Card to any of these address. I keep receiving message from them that your chaneg of address request has been updated in their database. However, despite several followups and complaints, I am yet to receive the Card.
Barclay Bank — wrong statement
dear siri was using barcly card prmement regulary but i was purcheging 23000 but stetment is 35000 i was discution with costmercare he was no actiontaken then mail to barcly bank he is no action teken anyone calling &useing bad language sir plz coppret me &get out cibll defulter
tankes®ards
gulu behera
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Barclays Credit Card — Non-Delivery of Credit Card
I have applied for Barclays Credit Card but its been more than 2 months, I have not received the same. I have provided my Local Address, Permanent Address as well as Work Adderss. However, they have not delivered the Card to any of these address. I keep receiving message from them that your chaneg of address request has been updated in their database. However, despite several followups and complaints, I am yet to receive the Card.