[Resolved]  Barclays Bank Plc — Rejection of closure of current account and exploiting Customer to make money

We wish to bring it to your notice that I was a Customer of Barclays Bank and opened a Corporate Account as a Current Account in my company name for which I submitted documents. The current account was opened with me as authorized signatory as per company board resolution documents. As the bank was suddenly charging very high account maintenance fees and constantly delinquinting the account every 2 weeks by Rs. 300 - Rs. 350 for not maintaining minimum, we were forced to close the current account and requested them to do the same. We paid Cheque amounts as requested by the bank officer and sent them by professional couriers for which we have valid receipts as well. Inspite of this the bank rejects our request to close the account under some pretext and excuse more so over not even sending an official communication to that effect to follow procedures. When I informed them I am a life member of Consumer Protection Group now they are are on alert and exploiting the situaition to collect more and more charges and making the account delinquent. The bank officials are playing games and not attending phonecalls or avoiding answering calls at Barclays Kanchipuram Branch where the account has been opened. I request the Indian Consumer Complaints Forum to take necessary action on the Barclays Bank PLC to close the account and stop such harrasement coupled with charges when the mistake is on their part and not the customer. They are trying to make money from innocent customers. This is should not be allowed on Indian soil and the Indian Citizens must be protected from such harassement as per RBI norms and Indian Banking Act.

Request you to kindly help resolve this issue. Details of complaint sent to Barclays Bankcan be furnished for your reference.

Regards

Dr. Ravi