[Resolved]  Barclays Bank Plc — Foreclosure

Address:Thane, Maharashtra

Dear Sir,

This is in regards to my personal loan from Barclays Bank PLC.. The loan account number is LC[protected].

I am very displeased and ultimately frustrated with the way the Borivali branch in Mumbai is handling my case and waiting to take legal action against the bank.

I had foreclosed this loan on 14/06/2010 as per receipt number 441930 and had an EMI deducted the next month after foreclosure in July and not only that, there were two more attempts made and this caused the EMI to bounce on my account . I have visited the branch over a dozen times to get the EMI refunded and find out why they have not got an approval to close the loan and refund the amount and I have been waiting for approx four months since then. Also this has affected by CIBIL report since they had not deducted my first EMI and i paid them by cheque.

The person handling this case is Monank Shah from Borivali Branch, in Mumbai.

I have also emailed them twice at [protected]@barclays.com and got two reference numbers. The first email was sent on 10/20, the reference number EZ[protected] and then followed up with another email on 11/08 and that reference number is EZ[protected]d.

I request your attention to this matter and hope to get this resolved at the earliest.

Thank you,
Rudolph Ramos
Mobile : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Barclays Bank — Foreclosure Personal loan

My loan a/c 147931.
DD for pre clouser loan is given to Ms Shrbani at Worli office on 03.03.09 and today it is 12th Mar'09.
I called today in customer care they told my loan a/c will be closed by 26th Mar09 & this month's ECS will be debited to your account. the clouer letter will be given after 12-15 working days after 26 Mar'09.
I email the soft copy accepted letter and DD to their Customer Services : GRCB India [protected]@barclays.com twice but there is no any response.

why they are taking so time. I am distressed with this procedure. I don't understand what to do now.

kindly give me your response. I want to mail them again with a copy to you. please help

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