[Resolved]  Barclays Card — non cancellation of priority circle membership fees

has anybody visited this web site? Should we lodge a combined complain ?

http://www.barclaycard.co.uk/personal-home/customer-service/complaints/index.html

Barclays Times Credit Card — Cancellation of Times Priority membership registration

Hi,

I am Barclays Times Card customer. I got the call from your executive for Times Priority membership registration. I have accepted the membership at that time. But now think this will not be much useful for me so I want to cancel my registration.

That's why I call Times Priority customer care no 011 – 45081222. I told that same to one of executive and she forwarded my call to her supervisor. I have again described the same to her. She told me that "we don't have any policy for cancellation of this membership". And I have to pay that 6000+ taxes ammount in any case.

I want to cancel the registration and if I am not going to use this service in future so why should I pay for its registration.

Please help me or advice.

Regards,
Lalit

I'm the latest victim for the same. I have also charged with PRIORITY CIRCLE MEMBERSHIP even if I didn't agree to their term and conditions.
I am not going the charge for priority circle plus I'm going to return their card. I'll not do any transaction through their card.

Santosh Kumar

Hi,

Barclays is a cheater bank, they are not going through the facts what they conveyed at the time of selling anything, as I conversed with one of its associate and he confirmed that I can cancel my priority circle charges with in the 21days of getting the welcome kit in which all the offers will be in written and everything is not clear on phone but when I read the offers find these are not worthy for me so I asked the customer care to cancel it as per their terms and conditions i.e with the the period of 21days but no luck...

I got a call from various departments and messages of threats ... and now the charges has been increased by 7000+..

they people are not ready to do anything in this case...




On Wed, 10/6/09, harish pathak <[protected]@yahoo.com> wrote:


From: harish pathak <[protected]@yahoo.com>
Subject: Fw: Re: Please response as soon as possible.
To: "[protected]@barclays.com" <[protected]@barclays.com>
Cc: "[protected]@barclays.com" <[protected]@barclays.com>
Date: Wednesday, 10 June, 2009, 2:36 PM


Hi,

Hope I will get some responce from you.

As for the below problem I am regularly trying to connect with the customer care department but after holding for long period I did not get any responce.

while your collection depart regularlay irritating me for the amount which i never used to purchadse any thing.

Please take a necessary action for the customer satisfication as its a really embrassing feedback for barclays.





Thanks & Regards,
Harish C. Pathak




--- On Wed, 10/6/09, harish pathak <[protected]@yahoo.com> wrote:


From: harish pathak <[protected]@yahoo.com>
Subject: Re: Please response as soon as possible.
To: "[protected]@barclays.com" <[protected]@barclays.com>
Date: Wednesday, 10 June, 2009, 2:30 PM


Hi,

This is the reminder mail from myside as I did not get any responce from your side.

can I hope to hear from you or needed to see for the alternatives????



Thanks & Regards,
Harish C. Pathak




--- On Mon, 8/6/09, harish pathak <[protected]@yahoo.com> wrote:


From: harish pathak <[protected]@yahoo.com>
Subject: Please response as soon as possible.
To: [protected]@barclays.com
Date: Monday, 8 June, 2009, 4:23 PM



Dear Sir/Madam,

Subject : Not getting connected eith the customer care...

As I am the member of Barclays my details are given below. I am trying to connect with the customer care at[protected], but after holding for 30 mins I did not get connected with the customer care executive this is very much annoying.

I am having one issue for which I want to know the status of my requset..hoping from mail i will get any reponse below is the brief description about my problem.

I am having barclays card number--7416 in which there is Rs6066.50 is due showing on my card. This is the charge of priority circle charges, and when I agrred for the card your customer care executive clarify that if I will like the benifits of the card I can cancel the card with in the period of 21 days of recieving of the welcome kit.

I did as per your terms and conditions. I got welcome kit on May09, 2009 and I asked to cancel the card on May 26, 2009 to Kunal which is the peroid of 21 days. I got the request number 1691379. when I called to customer care on June 02, 2009 I have words with Piyush he confirmed me that he will again filled the request and give me the request number CAS-1736027.

I want to cancel my card as soos as possible as I fed up with the calls and messages getting from. and I am not getting if I am following your terms and conditions why not getting proper response, Is there any mistake in syatem or the things are not clear to all????

Waiting for hearing from you.







Thanks & Regards,
Harish C. Pathak

This company is dishonest to its very core. They just withdrew 500 dollars from a 0 balance account. Steer clear of these guys.