[Resolved] Barclays Credit Card — Customer Care | |
HI, I am a Barclay Credit Card user since last 8 months. The customer care for this bank is very very poor. For the first time I got late in making my payment by just 2 days over due. The collections agent started calling my home town instead of my current address twice a day threatening my parents. I have already made my payment and money has been debited from my account. Still collections agents are calling and torturing my parents. I called up customer care for barclays and I spoke to an agent named 'RIZWAN' who was utterly rude. I asked Rizwan if I could speak to a Manager so I could lodge a complaint. But he refused me in plain words and was rude. Said in plain words that he will not at all connect me to a Manager. His Manager name as he told me is 'MANISH' who refused to come over the phone in the first place. I need help to get this thing resolved. Besides making the card payment the collections are torturing my parents in my home town. I want them to call me on my numbers. I am in Gurgaon. My number is[protected]. I am very much upset with this Bank. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Sir, I'm using Barclay's credit card. I was charged a late fee in my feb-08 statement, even after i have paid the on-time. I use to drop the cheque specified by Barclay. But they took 8 days to credit the cheque and put a late fee.As a consumer we don't know what has happened to our cheque after putting in drop boxes.Intially when i enquired about the late fee they said it will be reversed in my next statement.But till date it was not reversed and my card also de-activated.But every month they are billing me late fee charge.I explained to customer care and also mailed many times to reverse. I need help to get resolved from this problem.I'm in chennai and my contact no is [protected].I was getting regular phone calls and sms which is disturbing a lot in my work and at home.Please do help me to solve this.Thanking you.
Reply
sir,
My Card No:[protected]
i have received the credit card for the month may last, but still i have not received the personal identification pin no and also not received the credit card statement...
how to i know the bill amt and how to i will pay??????
immediatly revert...
thx and regs
sureshkumaran.A
My Card No:[protected]
i have received the credit card for the month may last, but still i have not received the personal identification pin no and also not received the credit card statement...
how to i know the bill amt and how to i will pay??????
immediatly revert...
thx and regs
sureshkumaran.A
sir my card no i [protected] my problem i m nt working to yet six months so i will nt pay due amount ple settle my card my no iis [protected]
Am wrking for a good MNC and simply my card was rejected????i dont know wats the problem wid barclays if i need to speak to their customer care i need to ring up by making an STD call, , , so poor please never ever apply for this card, , ,
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