[Resolved] Barclays Credit Card — Harrassing calls | |
Hi, I have a Barclays Gold Card, my colleague made a charge using my card on 4th June '08 for 3593 and duly made the payment using a Citibank cheque paid on 12th July'08 . Barclays did not receive the cheque and charged me a late fee now the total was 4340.41 as on date (16th July 08) I paid the dues on 16th July. Since the 6th of July I have been receiving numerous calls on my mobile number which are blank. The calls come at odd hours free ranging from 1:30 in the night to the entire day and night . They make atleast 10 calls at least a day and those calls are entirely blank some of them have a recorded machine which says something indecipherable for the human ear. I tried calling my service provider to bar their incoming calls or atleast trace them but to no avail. They had no such facility. When I try calling back at the number the recording plays saying that the tata indicom number is no longer in service. Please help me file a formal complaint against them, and do guide me on the steps am required to take to take legal action against them if possible. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I can understand why you would find this upsetting, on the other hand, if you aren't answering the phone, how do you know it's from Barclays?
Sometimes people get calls from people pretending to be with a certain bank to fish for information. If you are recieving these calls have you ever called Barclays back to see if they have any reference to the calls?
Also sometimes if an account becomes too out of hand it is handled by a different institution all together. Barclays may no longer be responsible for the account, or the calls.
Sometimes people get calls from people pretending to be with a certain bank to fish for information. If you are recieving these calls have you ever called Barclays back to see if they have any reference to the calls?
Also sometimes if an account becomes too out of hand it is handled by a different institution all together. Barclays may no longer be responsible for the account, or the calls.
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All the people who are being troubled by credit card companies or there agencies.Here are few things to ensure that you can follow to have control.
1.Harrassing calls
Ans: RBI has become rigid about and has taken serious measures in favor of common public where a bank cannot solicit you or harrass for any payment rather onl request you to pay.If any bank or their agency, you can be strong and state that if they persue with their harrassment then you would be sending a claim to rbi and meeting them at the court with the help of ombudsman.
1.Payment no received
Ans: Just simply disagree to pay and have a track of your cheque deposit date and save the receipt so that u can prove from you.