[Resolved]  Barclays Credit Card Division — Unnecessary Calls

I am getting frequent calls for the past 6 months from the below mentioned nos:
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected] in the name of Venkat Subramainam in my mobile no [protected].
I have been telling the Barclay credit card team that Iam not Venkat Subramaniam and my name is A.Ranganathan-Also, I requested them to delete my mobile no [protected] from their system but they have not listened at all so far despite at times, I have shouted at them.
I have had spoken to Mr.Deepak who is the Op. Manager and he said that he will do the action immediately.
I had sent mails to Barclay credit card divison and that also did not work out.
The are disturbing even on Sundays and when I asked them where their office is located so that I can go there and explain them to resolve, the staffs say that they cannot disclose their location details.

I am totally disturbed and calls come at times 5 times a day.

I will be greatful to the consumer forum, if this problem is resolved.
Thanks in advance,
Best Regards,
A.Ranganathan
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Barclays Credit Card Division — Issued the card without telling Annual Charges after asking them clearly.

Dear Sir/Madam,

I Got a call from Barclays (Mumbai) for Platinum+ Credit card
i enquired about annual fee clearly They said there is no annual fee
got a call from other executives also who was taking my personal details for processing credit card
even i asked that lady executive also even she said clearly like their are no charges (Annual)
at last i received card having limit Rs.20,000(But it was told that limit would be rs.1,00,000.)
in welcome kit it is mentioned that i have to pay annual charges Rs.5500 including other fees

NOTE : I spoke to 3 executives i asked clearly about annual charges they said no annual charges


Please do the need full


--
Regards,


MD.MUNEERUDDIN.

Credit Card Number:[protected]

+91 [protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Barclays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    704
    Pending
    0
    Resolved
    485
    Barclays Phone
    +91 22 6000 7888
    Barclays Address
    India
    View all Barclays contact information