[Resolved] Barclays Credit Card Division — Unnecessary Calls | |
I am getting frequent calls for the past 6 months from the below mentioned nos: 1.[protected] 2.[protected] 3.[protected] 4.[protected] 5.[protected] 6.[protected] in the name of Venkat Subramainam in my mobile no [protected]. I have been telling the Barclay credit card team that Iam not Venkat Subramaniam and my name is A.Ranganathan-Also, I requested them to delete my mobile no [protected] from their system but they have not listened at all so far despite at times, I have shouted at them. I have had spoken to Mr.Deepak who is the Op. Manager and he said that he will do the action immediately. I had sent mails to Barclay credit card divison and that also did not work out. The are disturbing even on Sundays and when I asked them where their office is located so that I can go there and explain them to resolve, the staffs say that they cannot disclose their location details. I am totally disturbed and calls come at times 5 times a day. I will be greatful to the consumer forum, if this problem is resolved. Thanks in advance, Best Regards, A.Ranganathan +91-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Barclays Credit Card Division — Issued the card without telling Annual Charges after asking them clearly.
Dear Sir/Madam,I Got a call from Barclays (Mumbai) for Platinum+ Credit card
i enquired about annual fee clearly They said there is no annual fee
got a call from other executives also who was taking my personal details for processing credit card
even i asked that lady executive also even she said clearly like their are no charges (Annual)
at last i received card having limit Rs.20,000(But it was told that limit would be rs.1,00,000.)
in welcome kit it is mentioned that i have to pay annual charges Rs.5500 including other fees
NOTE : I spoke to 3 executives i asked clearly about annual charges they said no annual charges
Please do the need full
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Regards,
MD.MUNEERUDDIN.
Credit Card Number:[protected]
+91 [protected]
[protected]@gmail.com