[Resolved]  Barclays Shared Services — NATURE OF JOB

hi, shld i apply for bss at interviews?

Having been associated with BSS for more than a year, I would agree with everything written negative about BSS here. Consider not joining BSS if you cannot do any of the below

1. I always say "yes boss" to my line manager and his/her superior.
2. I enjoy having a feeling that I could be fired anytime.
3. I work on INDIAN NATIONAL HOLIDAYS also(Republic day, Independence day, Diwali and even Election day)
4. I am happy to work on odd timings and whenever my manager wants me to.
5. I don't care about my appraisal and bonus.
6. You don't want your travel bill to be reimbursed(yes, enjoy your trip to UK at your cost)

Yeah, I too think Barclays suck. The incentives have been reduced and even the goals have now increased. The HR policy is rubish. Even i[censored] r ready to pay the basic salary for one month when u resign still they are forcing to serve the notice period. Its just a sales process and i[censored] dont perform sales u r thrown out of the company. I cant comment on other process in BSS, maybe they r good but not in the one in which i worked. Loads of pressure and then if for one day i[censored] dont meet ur goal, u get to hear loads of taunting comment from the manager. Its really not worth working in such a process.

The worst employer I have seen. They have no sense of employee worth. Treat employees like . I would urge people to read this post and not make the mistake of joining this 3rd grade organisation. it is not worth a penny.

Can anyone please help...as i want to resign but they are not letting me plz help...!!! [protected]@yahoo.com

All the issues mentioned above are common to BPO work environment and mindset of our society in general -- selfish. There will only be subtle differences between a company XYZ with ABC. How many of you guys have been exposed to work environments in countries like UK, Germany etc.? I have been. I have briefly worked in many banks in UK and there was hardly any difference between various companies. It's not the company that makes you feel worse; it's the attitude of the society from where your boss and you come. How many of you guys can hold your heart and honestly say that you won't do any of the "sins" that you find your boss doing today? How many of you (great critics) can honestly say that if you were team/ops manager, you won't be partial to "entertaining" girls when it comes to giving leaves??

When we don't like something, we exaggerate it so much, above comments are a perfect example of that. We Indians when we fight with our neighbour, we hate even his dog whom we loved until previous hour. No wonder if you didn't like your boss or the work, you will even spit venom about the samosas that you get in the canteen.. hilarious. Grow up guys!

I do sympathize with the genuine cases of harrassment but those experiences are a reflection of the stinking gutter mindset that our society has. When a powerful entity attacks us for small gains, we mourn. We cry like above comments. However, tomorrow when we ourselves become that powerful, we don't think a second before taking out someone weaker's peace for a bloody small gain. The cycle will continue. That time we forget our own pains before cutting down weaker people for small gains. How many of you guys are sympathetic and nice with work and money to your servants at home?? Do they really think of you in any way different than you think of your bosses?? Think about it.

Hi i've attended interview in chennai and completed all my formalities, submitted my documents two months before. Still they yet to call and confirm me about my offer. And i've been unemployed for the past 2 months in believing the offer and refused offers from many major company. I'm very depressed whether they will offer me or not. I also inquired about this directly to HR two times, but every dick head saying that "will call in a week dont worry", for how many weeks i have to wait???? YOU GUYS DOESNT KNOW HOW TO INTERVIEW AND SELECT THE PEOPLE... KEEP WAITING THE PPLS SO LONG!! NEITHER DONT GIVE ANY CONFIRMATION ABT THE JOB!!!

Hi i had given an interview last month in the noida branch and the HR lady was a arrogant b***h (dont remember her name). I dont understand who hires these demented ppl they dont even know how to speak with candidates who are yet not on the company's payroll. I am curious how they treat the employees.

PS : Anybody who still wants to give an interview in this company pls dont listen to any crap from the HR instead give them a piece of your mind. Thats what my friend did he was asked to leave but the scene was worth watching

Having read everything above. I would say its more than 100% true about Barclays. People in the top management have no consideration for the work force. There was a time that the English made Indians their slave but even they had some humanitarian ground but these Barclays top official (Indians)they are such big in humans they hardly care if you die or live but come to work. Now the Indians have made other Indians their slave just to bring up their points up in the eyes of the onshore management that we are ready to work at any cost.
Its a free advice that if you do not want to make you life HELL for working for a few extra thousand rupees in your salary as compared to other companies around, PLEASE DO NOT JOIN BARCLAYS !! The salary will attract you if you are experienced, although I think they are not even paying good anymore.
Join Barclays if you can lick asses, if you are a girl and you know how make the best use of yourself...then Barcalys will bring you bright future for sure.

This place sucks. Bunch of who will never get any job outside BSS think that they are the rulers of the worlds. If you want to work there then only u have to lick their a$$. they are fake people who are not worth to even talk to... horrible transport and miserable work culture... worst company I have ever heard of.

Can anyone please tell me about the analytics team at BSS which works for absa. Is it also this bad?

Hi,

I have worked in Barclays in June' 08 (CT-2nd Wave), initially the company was good and I was told that you will have to just service calls. But to my utter surprise, it was all SALES, SALES and SALES. I left hopelessly in the month of December'08.

Then I re-joined Barclays in d month of March' 12 as a part of OLB team. Man, that was my biggest mistake to re-join. I saw all of my friends from CT have become Managers and Trainers (Barclays is expert in doing that, it doesn't matter whether a role fits the individual or not). I cleared my Linguistics training and moved to Process, then started the real nightmare. The [censored] Process Trainer deliberately failed me and one of my friends because he had some differences with us. We raised our voice against him and spoke to the HR, we were asked to meet an AM (HR), who recorded our statements like the cops do and vanished. Then, we were told to meet (Dhruv Rakha) from HR, who was not able to speak a single line in English. We were asked to give the complaint in black and white.

After we did that, we were told action will be taken, but that a****** is still working with BSS.

Kudos to the HR and that [censored] Trainer. Totally hopeless system, :(

Please don't join BSS

I have worked at this joke of a company for nearly 2 years now. It is unfortunate to say this but what people say about BSS above is absolutely true.I have worked in UK environment before and this place is simply a joke.The attitude of the managers and Ops staff managers simply makes me laugh.They have no idea of even the process we work in, The attitude is we are the non-callers and we tell the callers what to do .This isnt management its a joke.The only thing the ops managers know how to do is to talk random rubbish to the frontline on mails like "This is unacceptable", "please take business seriously" without even an idea of what goes on in the process.
The transport here is a joke, And I do not use it, thank god. They act as if they are doing a favor by letting us work under a brand Barclays.
And also pass subtle threats if anyone speaks up against the process or faults in the process.
The ops manager seems like goon in a suit to me to be honest.
If you want to work here, Be prepared to be treated like a slave and not even paid properly .
Overtime is supposed to be voluntary.They ask you to do overtime here and forget to pay you conveniently
Compensatory offs are given in place of a national holidays but try to take a comp off here you will not be able to .
Everything here works as a show .
They teach about integrity and values in the trainings and follow noe of it themselves here.
If you are looking for a job and get one here. Please find another one and chuck the offer letter in the bin.Its simply not worth it .