I have purchased one pair of bata Diwali sandel, no. 8616029 on 12th April 2008 from Baguiati, Narayantala, V.I.P, Kolkata-61 which was of Rs.449. After 7 days o[censored]se I saw the Stitches was opened and the condition of the shoes was very bad.Then I go to the shop but I got very worse bahaviour from the shopkeeper and he told me that it can't be replaced.So, please tell me what should I do now?
Aug 14, 2020
Complaint marked as Resolved
Bata — bata shoes complain
i have purchased a shoe worth rs.1100 of size 8 as there was no 9 size available on the assurance given by the sales person that the shoe would expand.when i wore he shoe for2 hours it was very painful.when i went back to the shop i was told that 9 size is out of stock and once it come they may give a call or i may do a telphonic confirmation and get the shoe exchanged.after i confirmed that the 9 size is in stock i went for the exchange,which now they said that it wont be exchanged as i have worn it for 2 hours.i had purchased the shoe only on the reassurance of the salesperson from bata that it would expand.it is very shameful for a company like bata to act in this manner and spoils its brand image.