[Resolved]  Battery - Exide — Duplicate / Defected Battery

Dear Sir,

We would like to inform you that we had purchased a Exide Battery from Energy System, 34, Sher Singh Complex, Naya Bans, Sec - 15, Noida vide their Invoice No.984 Dt.09.09.2008 but just after 15 days of purchase, it was not working, when I try to lodge a complaint to the concerned supplier, they misbehaved and said that when I will be sufficient time I will rectify it, and cannot replace it. They came on 28th Sept'08 and return back on after rectify(a copy of proof is also with us), when you will ask to see, we can show it to you.

Now again this battery is not working and when I complaint to the said supplier on saturday, he replied that our battery is o.k. and your generator is not o.k. when I checked from outside engineer in another generator, we found that this battery is not working and it is defected. Again we called to the said supplier, they replied that when we will be time we will take it and will rectify.

We, therefore, request you to kindly solve our such problem or suggest us where we should go to solve it ?

Thanks with Regards,

Ahmad
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