Exide Industries Customer Care
Exide Industries Limited
Customer satisfaction rating: 2%
Submit a Complaint
564
COMPLAINTS

Exide Industries Customer Care

Exide Industries Limited

Address
Exide House, 59E Chowringhee Road
Kolkata
Kolkata District
West Bengal
India - 700020

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
2%
Complaints
564
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Exide Industries Complaints & Reviews

Sort by:

Exide Industries — exide zsc0-12mf9-b

 Ankitawasthi510 on Apr 16, 2019
Hey, dear sir/madam
My name ankit awasthi, i have a product of exide battery in my tvs apache 160 4v and battery serial no. M2c8p847308.
Dos of battery/vehicle -07.05.2018 and before this complaint already i applied a complaint for this on crn date 23.01.2019, crn no. Mo/ex/sjp/10406414,.
After this i facing many problems with my bike starting and this backup also.
So kindly i request to solve this problem immediately.
Thanks
Ankit awasthi...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — royal enfield thunderbird (500cc) battery replacement under warranty not provided on time [Resolved]

 MartinJose on Apr 8, 2019
Purchased the battery 8 months back. Switch start stopped functioning in March, due to low battery voltage. Battery was given to an authorized dealer for replacement under warranty, on 30th March. Also a complaint was registered with Exide to follow up, on the same day. Despite daily follow up for past 4 days, there is not commitment given on the delivery. As the dealer did not provide a standby battery, the bike is unusable for past 10 days. Today, I have been told by the dealer that it may even take months as Exide has stopped manufacturing the particular model. Not sure how they expect the customer's...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — exide worst battery fixed in my bike after one day that is not working

 Lokesh Sikenpure on Mar 30, 2019
Dear consumer complaints,

I am purchased exide battery battery type is fxlo-12xl7b-b, from dealer sk mion. To electrician & battery authorized sales & dealer of exide battery.
Address bharat petrol pump, mallapur, hyderabad -76, mob no [protected], [protected].

I am purchased two wheeler above mentioned battery in the date of 16.03.2019. On next day i am facing problem self not starting,
And then i am went to dealer end he told battery problem is not their you go our suggested mechanic end then i am gone that mechanic end,
Mechanic told bike is...
Complaint comments  Read comments Complaint category Other

Exide Industries — warranty issues

 praveen ac on Mar 30, 2019
We had purchased exide inva tubular battery on 7/3/2016 @sanra traders gulbarga, having 3 +1 yr warranty. The battery is not working properly hence we had registered a complaint @exide battery company on dt 28/3/2019{complaint. No. Skar0020114} since then no one from the company responding to our calls nor sending any technician to our home {as they had assured us of sending technician within 24hrs} battery is still in warranty period, kindly guide and help us in this regard...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — regarding exide battery serial no m9b8l0006365 battery replacement complaint no wch 0008201

 Dnsatyanarayana on Mar 22, 2019
I have purchased battery on 13/05/2018 for my two wheeler from hotwano auto centre 19-19/c, dakshingagotri, supela, bhilai, chhattisgarh mobile no [protected]
Now before one year ending date the battery stopped working for which under warranty period it needs to be replaced hence please arrange for it from your end.
I have talked to your customer care as well as dealer but they not properly responded me so i raised a complaint against my battery replacement.
I have given complaint to your toll free no
Complaint no wch 0008201
I have mailed a mail to your mail...
Complaint comments  Read comments Complaint category Other

Exide Industries — regarding battery replacement complaint no wch 0008201

 Dnsatyanarayana on Mar 22, 2019
My complaint no wch 0008201
I have called toll free no[protected]
I have registered complaint to mail id of [email protected]
Battery serial no m9b8l006365
Date of purchase of battery is 13/05/2018
Under one year warranty period
Purchased from hotwani auto centre, 18-19/c, dakshin gangotri, supela, bhilai chhattigarh 490023
Mobile no [protected] (Dealer)
Please look into the matter and resolve from your end to replace the battery accordingly.
This for your information and necessary action please.
Regards
D n satyanarayana...
Complaint comments  Read comments Complaint category Other

Exide Industries — service not provided

 yashverma00007 on Mar 14, 2019
Highly disappointed by delay caused in providing service for It 500 home inverter battery, series of complaints were made yet no action has been taken so far, Service engineer never called, i kept on complaining about same and got same rply everytime that your case has been forwarded to consent department, complain ref no.NUPA00177761V739 Kindly resolve my issue and provide me with the service of my battery, and do look for irresponsive behaviour by exide authorities aginst my complaint...
Complaint comments  Read comments Complaint category Electronics & Appliances

Exide Industries — battery under warranty not being replaced

 CA Gagan Ahuja on Mar 13, 2019
Sir...
I regret to inform you that i have been complaining about bad services and response of your company but no one is listening...
I hv been reqesting u to replace battery in my maestro... But really the outlet is killing the time till warranty period is over... I hv visited n number of time with my complaint... I also took the matter online platform but it seems your company does not want to save their image...
I m enclosing my correspondence trail in attachment...
Leta see how you respond

Mansi ahuja...
Complaint comments  Read comments Complaint category Banks

Exide Industries — exide battery dealers

 chiranjeevi cv on Mar 10, 2019
Dear Sir

As our Car Hyundai I 10 (AP 29 BT 3082) battery needs replacement we have searched for Exide battery show rooms online near our area, Madinaguda, Hyderabad.

An Exide Battery seller named Sri Sai Shilpa Battery Agencies, Shop No. 3-8, Near Gangaram Bus Stop, Beside Bull Jeans, Chanda Nagar, Hyderabad - 50 Telangana has sold an Exide Battery Sl.No.A3B9G011271 3B92 to Shri Murali Mohan. Before fitting this he brought a wrong Battery and started the vehicle due to which Power Steering, Power windows AC and Audio system of the car were packed up and incurred unwarranted...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Exide Industries — battery charge failed

 Tonmoy Bhadra on Mar 5, 2019
This is tonmoy bhadra. I have been used excide pro battery since 5 months for my bajaj pulsar 180 dtsi bike. Since 5 months it working vary good but suddenly after 5 months my excide pro battery charge became failed but i really don't know whats the problem. It has 48 months warranty. So i go to a bike mechanic showroom and told me them about it. They check battery and engine vary well and after a few time they told me that battery do not hold charge......
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Exide Industries — car battery i20

 Nikhil Vaidya on Mar 3, 2019
I had purchased exide battery on 1/9/17 serial no:a4g7a0396814g74 the battery is totally drained and need someone to attend the location so that we can start the car. I used to stay at goregaon now i have shifted to borivali the goregaon dealer said to connect with borivali dealer. The borivali dealer said he can't help as they want the warranty card...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Exide Industries — exide two wheeler battery

 Avijit2019 on Feb 17, 2019
I have been following with exide care shop and exide customer care for last 15 days amd more but nobody came to address my issue called up customer care many times still no help. My two wheeler brike down many a time on road and everyday i had to push start it. Its harrasing and annoying for me and this time i want a replacement of my battery as no more repair required as no body came till date for the same even the exide care from my locality denied to fix this as they said you have to replace the same by paying full money for a new battery whereas its still under warranty. Kindly replace my battrry...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — four wheeler battery complaint

 Retchagar on Feb 16, 2019
Four wheeler battery complaint. After full charged while travelling time battery getting down. We cannot start the car with the battery.
Purchased on 12 june 2017 from sony auto electricals on tirupur.
Baterry tyoe - fm10-mred35l
Model no - mred35l
Serial no - s/n a2a7bo16350...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — battery not replaced even though in warranty period

 jawediqubal on Feb 15, 2019
I have purchased a new exide battery from the dealer 'battery Tyre house, A539, double storey kalkaji, new Delhi 19 ' referred by customer care [protected].
The details of purchase are as follows:
Date of purchase - 15th Dec 2018,
Battery type- FMI0-MREDDIN44LH
Battery serial no. - A5A8B023820 5A83

Just after one week of purchase, car battery got discharged completely. I contacted the dealer, he advised to contact exide customer care to get battery charged. The dealer also advised that he can't replace the battery. Then I contacted the exide customer...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Exide Industries — battery problem and we have to lodge online complaint to exide battery.

 g v dEVARAJ on Jan 24, 2019
We have supplied Roots B70 Battery operated Sweeping Machine, Serial No.[protected] to Kaiga Nuclear Power Plan.t
There is a battery problem and we have to lodge online complaint to Exide Battery. Please find the below mentioned Battery Serial Number and details.

Kindly register our complaint and provide complaint number
Ph No. [protected] / [protected] / [protected]

Exide Battery Serial No. - B1 Sl No : 3R[protected]
B2 Sl No. 3R[protected]


Charging Parameters : Constant Voltage Charge with current limits (at 270
Complaint comments  Read comments [1]Complaint category Other

Exide Industries — regarding dealer complaint. [Resolved]

 harsehaj on Jan 19, 2019
I m surinder singh from jalandhar, punjab. Dealer shop name is anand traders, guru nanak market, ladowali road, jalandhar. Dealer has no antiquates to deal the customer & use very dirty language, when i went to his shop for complaint exide battery no fxl9-12xl2.5 l-c 6o130150. Battery was not work done & battery is in guaranty. I purchased battery on 05/06/2017. Battery should be replaced. I told him for replacing the battery. But he dont good deal with me....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Exide Industries — solar hybrid ups not sensing the solar panel

 sasisreyas on Jan 6, 2019
Ihave purchased one 40 watts exide solar panel and connected to my hybrid solar home ups but it is not glowing the charging sun emblem. I have connected through one exide solar charge controller to the battery only and it is charging the battery at the rate of 2.6 amps. Again i connected to the solar terminal of hybrid solar home ups and found it is dis. Vani add more solar panels forthe working. Kindly find a solution for the working through the hybrid ups....
Complaint comments  Read comments Complaint category Products & Services

Exide Industries — inverter problem

 suresh_txt on Jan 1, 2019
Model :exide 650 dsppst ups. Manufacturing : august 2012
Mrp - rs.7999/-
Serial no. Exide650/rud000. This type inverter not work after power cut. We have phoned to toll free no. But it is always engaged. So we mailed. We will give the repair charges to the fault. Kindly make the arrangement to do this as early as possible.
Mobile number-[protected]
Address:
No.6/968b., vellan mahal back side,
Checkanuranu, thirumangalam
Madurai -625514....
Complaint comments  Read comments [1]Complaint category Home & Garden

Exide Industries — bike battery complaint

 city battery house on Dec 30, 2018
Battery is not working in bike. Battery is not working in bike....
Complaint comments  Read comments [6]Complaint category Motorcycles & Scooters

Exide Industries — frequent low battery indication

 CH RS Kumar on Dec 29, 2018
Battery is giving frequent low battery indication. This is the second time the same problem is repeating. It was repaired earlier on 4/08/2018 against crn no.- mt/ex/bne/9138959. This battery is installed in ktm rc200, in which i cannot kick start or push the bike without battery when battery just gives away during travel. It's very awkward and helpless situation due to such battery problems. As a customer's perspective it's very uncertain for me to drive the vehicle with this battery.in view of the above i kindly request you to replace the battery on priority.
Please refer present battery...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Recently Discussed

10 days ago
Exide Industries
battery charge failed
19 days ago
Exide Industries
warranty issues
Exide Industries
battery problem and we have to lodge online complaint to exide battery.
Exide Industries
battery not replaced even though in warranty period
Exide Industries
four wheeler battery complaint

Featured Complaints