Exide Industries Customer Care
Exide Industries Limited
Customer satisfaction rating: 1%
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514
COMPLAINTS

Exide Industries Customer Care

Exide Industries Limited

Address
Exide House, 59E Chowringhee Road
Kolkata
Kolkata District
West Bengal
India - 700020

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
514
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Exide Industries Complaints & Reviews

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Exide Industries — gel mac batteries 1500

 Mayank Mathur on Sep 18, 2018
I have luminous solar inverter va -850 model and exide batteries of gel mac 1500. The issue is that batteries is not charging through solar and does not have more than 2 hrs backup time on the minimum auxiliaries on (1light+ 1fan).

Today your service engineer mr ashok has visited and investigated the issue but he could understand actual problem. And he might assumed that he would be compatibility issue of battery with solar inverter and but not identified and test the battery simply make visit and misbehave with customer.
Is this is culture of your esteemed organisation???...
Complaint comments  Read comments Complaint category Utility Services

Exide Industries — I am complaint against battery down before warranty period

 TARAKASISH GHOSH on Sep 12, 2018
We kamakshi jute industries ltd, wbiidc industrial growth centre, chakchaka, cooch behar have 16 batteries which are not work properly and this products within the warranty period. This product type cel 7-12 capicity 12 v & 7 ah. We purchased all this from k. R. Sethia & co (Biawa singha road, cooch behar, 736156. All batteries serial no. As below:
4nil618969
4nil618964
4uil204052
4nil618966
4uil204140
4uil204051
4uil204055
4uil204053
4uil204139
4uil204137
4uil203943
4uil204138
4nil618967
4uil203942
Complaint comments  Read comments Complaint category Other

Exide Industries — inverter tubular battery not working

 Sunil Diwakar on Sep 7, 2018
I had purchased above inverter battery from m/s vikas auto agencies, jamner on 01/07/2016 vide their bill no.42.
Battery details as under - s no. Iqh[protected] with 30+6 months warranty.
Now battery is not taking load from last two months. We had already complaint on 01/08/2018 but we have not received any response from the company.
Kindly take up the matter and resolve the problem otherwise will take help of consumer court.

Sunil kumar diwakar
595, sector - 16, faridabad
Haryana
[protected],...
Complaint comments  Read comments Complaint category Utility Services

Exide Industries — exide inverter battery im-10000

 lakshramani on Sep 5, 2018
I bought exide inverter battery "im-1000" on 11-9-15 and it been 20 days till it has stopped working.

Before i was calling toll free number [protected] and trying to get a call back from them, i made calls to this number for regularly 16 days and got no call back and then i called up on[protected] and then i finally had a talk with a representative.

Basically my battery has a 36 months replacement warranty and even the representative told me that you have proper 36 months replacement warranty if it is mentioned on the battery and yes it it there written on the battery.
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Exide Industries — battery leakage

 arunbardhan on Sep 3, 2018
Hello sir,
I purchase a Inverter battery of Model EL-8500 Sl .No 3PI[protected] on 12.11.2017. From begining there was a leakage in battery . I complainet so many times regarding this . Company person attained and in service report the same leakage problem mentioned. Every time the service person told same word ' tomorrow our person will come and replace the battery. ' Approximate 10 complaints I registered .But still no action will take by company

Please take a necessary action so that the battery either replace or repair

Arun Bardhan

Ph NO...
Complaint comments  Read comments Complaint category Electronics & Appliances

Exide Industries — warranty complaint

 Raj Kamal Saha on Aug 30, 2018
I have purchased an Exide Mileage Battery, Type - FM10-MI35R, and the serial no. is -A1G4B2483111G45 with 48 Months Warranty from SABA INVERTER & BATTERY WORLD, Medinipur, West Bangal on 09/10/2014 .
Recently when I try to start my car in the morning the engine is having a problem to start .After trying for 2 or 3 times it gets started. If the car is driven for few kilometers and is stopped for a while the above said problem does not arise.
But the same thing happens again during the next morning.
I would be highly obliged if you kindly take necessary steps regarding the...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Exide Industries — complaint against service engineer ajaz ahmad

 Hussainpeer17 on Aug 25, 2018
Sir,
I had booked a complaint (Complaint number njka00027937v543) on 17.8.2018 regarding low back up of exide inverter it500 battery. Service engineer of exide company namly ajaz ahmad (Cell no [protected]) visited my house to check the battery in very unprofessional manner. He told me low backup is due to low gravity of electrolyte, i asked him to check the gravity with hydrometer properly but he dont had hydrometer with him. He told me that he will come tomorrow with hydrometer but he didnt. He asked me for the purchase bill which i provided him innocently with out knowing that he will...
Complaint comments  Read comments Complaint category Employees

Exide Battery — inverter battery is not working

 Deeba Afser Hussain on Aug 20, 2018
I have purchased a inverter battery (Exide) from a local dealer (Power zone) in siwan in october 2015 and now from june 2018 battery is not giving back up more than 2 hours on a single fan, battery warranty is 36 month and i have contacted more that 3 times to a local dealer he always took my battery for 3-4 days and give back to me but always the problem is remain same, kindly look into the matter and solve it, otherwise i will go to the consumer court, my advocate is preparing for notice to company, dealer and service center...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — tubular battery problem

 Kamalakar Singh ALLAHABAD on Aug 18, 2018
Dear sir,
I am working in ministry of defence as senior auditor in farrukhabad. Approx 15 days before i purchased a new tublar battery punjab stores farrukhabad which cost me 13700. Its back up status is very poor it not works upto one hours with two or three fans. It is my humble request to send your engineer to check whether the dealer given new battery or old. It harass me. Please resolve the matter soon otherwise i will go to consumer forum next week.

Your. Customer
Kamalakar singh
5/91 awas vikas defence colony farrukhabad
Mob[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Exide Industries — battery backup is less than 20 minutes.

 videshi mahato on Aug 12, 2018
I am using battery type fimo-im1500 sl no a3h5c006139 from 21.09.2015. From last two months battery back-up is not good. Now battery back-up is less than 20 minutes. I am facing problems due to it. You are requested to take necessary steps to solve my problem as early as possible. Power cut problem in our locality is vary often. So you are requested to replace may battery....
Complaint comments  Read comments [1]Complaint category Home & Garden

Exide Industries — exide make ups battery in a non conditional complaint

 D.Somasundaran on Aug 7, 2018
I purchased the exide battery it 500 inva tubular invertor battery sl. No. 10g[protected] through your dealer m/s shree ram enterprises, nallasopara (East) against bill no. 746 dated 26th june, 2015 with the condition of 36 months guarantee and 12 months warranty. Recently the battery was not working in a good condition. I made a complaint. The complaint was made on 28th april, 2018 with ref. No. Wmha00014084v605. (In the grarantee period)
I have not received any response against the complaint made, even after repeated reminders...
Complaint comments  Read comments [1]Complaint category Other

Exide Industries — battery condition is not good

 Aekta Agarwal on Aug 6, 2018
We purchased a exide. Battery on 05/09/15 model no-tm500 and serial no -1qg[protected] from add-on services adress-plot no-5, basuaghai, tanka pani road bbsr-751018. Battery's warrenty 36 month from the date of purchase. There is no charge in battery so we called add on services. They told us to call on company's toll free no[protected]. On date 13-06-18 we called and registration a complain on complain registration no 3410. Mr sumendra. Company service engineer (Mobile. No-[protected]) had a visit on date 14-06-18 and verify the battery and he told us the battery is dry now once it will be charged...
Complaint comments  Read comments Complaint category Electronics & Appliances

Exide Industries — quality of battery

 Mandar981 on Aug 5, 2018
I was buy exide battery in 2015 for my chevrolet beat after 3 n half years battery issue occurs i call to battery shop for issue he told me that battery needs to change wherever i regularly service it in every 6 months the main thing is company claims 4 year warranty in which 2 year guarantee at the time of purchase but in my case shop person told me that u must buy new battery we cannot claim for it now this is away from exide promise or shop person promise this is wrong happened with me 2 times my suggestion is go for amron battery good quality batteries...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — it 500 tubular battery...

 Vahab Shaik on Aug 2, 2018
I purched this battery from authorised local deler...
After 30 months it started giving trouble... As backup is giving only 10mins... After i consulted through toll free no.in mutiple times before warranty period, they just concerned about recording this the issue..
While service person visited the house, just put the battery in charge for 24 hrs... And informed that battery will work normally with in few days... But it's not giving backup more than 10 mins, this happens twice within warrenty period...
And now they deler saying... Warranty exhaust and can't replace your battery...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — about motorcycle battery exide

 Santosh kumar Sony on Jul 27, 2018
I bought a motor cycle 10.05.2017, with exide battery battery type e-t-2-4, and battery no. Is m7d7q403370, this battery is dead last two months, i checked is in service center but he didn't take response and guide me for lodge a complain on line. I complain several times on mobile he says please complain is through email.
So, please check is seriously and take immediate action about this matter.
Thank you....
Complaint comments  Read comments Complaint category Products & Services

Exide Industries — exide battery for inverter

 rbparhi on Jul 26, 2018
Dear sir
My exide battery for inverter purchased on 13.03.2016 is found to be giving problem for last 4 months. There is continuously acid lick from battery. I have lodged complain in toll free number[protected]. I was asked to give the model no, sl. No of battery etc. But nobody so far has contacted me how to correct the defect.
It is really painful that such renowned company does no have any regard to customer complain....
Complaint comments  Read comments Complaint category Appliances

Exide Industries — not providing service

 deep907 on Jul 20, 2018
Dear sir,

this is deepak gupta from hazaribagh jharkhand i have purchased IM 10000 on of the your nearest reseller from hazaribagh
the problem is bettery is not charging since one month as per i have checked our Invertor thorough local electrician and after checked inveror is OK
as per i have register a complain to your customer care on monday 16/17/18
i have got a ref no that is EJHA00026578V652 but still i am waiting from team for the solve the issue i have also a reminder to call to service center by yesterday and your service exucitive Mr Moh alludding...
Complaint comments  Read comments Complaint category House, Apartment Rental

Exide Industries — exide battery not serving within guarantee period

 Avi Jain Lucky on Jul 10, 2018
Exide Industries — battery performance
May 2018
I baught New exide batteries that is in warranty yet but performance is too bad it's all like Dead batteries I visited service centre and I didn't found any resolution from there.
I am unsatisfied with the exide services and product.
It seems I wasted my money on exide batterie.

Regards
Avi Jain
[protected]...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Exide Industries — battery performance

 Sanjeevb1991 on Jul 6, 2018
I baught 4 New exide batteries that is in warranty yet but performance is too bad it's all like Dead batteries I visited service centre and I didn't found any resolution from there. They are totally failed to find issue and they return me all batteries after 4 days without any resolution.
I am unsatisfied with the exide services and product.
It seems I wasted my money on exide batteries....
Complaint comments  Read comments [1]Complaint category Public Transportation

Exide Industries — exide not serving within guarantee period

 anand patodi on Jul 2, 2018
Purchase from:m/s jain petrol supply co., hazaribag-825301, jharkhand invoice date:[protected] exide a8l6a0 2x123 battery exide 12vlt. Within 15 month of purchase ups and battery both are not working. Many times i had called in exide's toll free customer care no. But no call made in this no. Then i request m/s jain petrol supply co. For my problem. He sent a company's person with me after 3-4 days of complain. The company's person told me that the gravity of battery is in worst condition. He say me to charge battery from outside. Than it may works better. I have charged my battery but after 1 hours...
Complaint comments  Read comments Complaint category Business & Finances

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