Exide Industries Customer Care
Exide Industries Limited
Customer satisfaction rating: 1%
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COMPLAINTS

Exide Industries Customer Care

Exide Industries Limited

Address
Exide House, 59E Chowringhee Road
Kolkata
Kolkata District
West Bengal
India - 700020

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
537
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Exide Industries Complaints & Reviews

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Exide Industries — exide im 1500 a3k4c002528 battery not working dealer durga automobiles korba chhattisgarh

 maroot on Apr 24, 2018
Poor performance of battery since two months. reported to dealer and battery is taken by dealer on 17.03.2018 for complaint redressal but till date issue is not resolved.dealer told me that the exide industries refused to give warranty on the ground of poor maintenance.As a customer how can i deal with this situation please advice me. I cannot bear this type of treatment from either of the exide industries or the dealer. as a customer i want my issue resolved amicably with the commitment /promise given by the company in warranty. company can not make the customer to suffer due to any of the issue...
Complaint comments  Read comments Complaint category Home & Garden

Exide Industries — not getting support from last 15 days against exide ceil 850va/12v sine wave inverter

 Mantumohanty on Apr 24, 2018
Hi Team,
My Exide Ceil 850Va/12V Sine Wave Inverter was stop working on 8th Apr'18. Post that I connected Exide customer care on 9th Apr'18 ( Reference # NHRA00021845V503). Post that I continuously followed up with Customer care post that on 11th technician came and open all the spare parts told that some parts require to be replace and I ready to pay the cost for the same. He told that he will arrange the same within same day ( 11th Apr'18). But post that I followed with him n number of times (some time he even didn't responded). Post that I again followed with Exide customer care on 14th...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — car battery replacement problem

 Nareshdhiman on Apr 23, 2018
I have purchased the exide car battery (Little champ) shiva motor pinjore district panchayath haryana 134102. Battery is not working. Shiva motor ask very bad service by exide company and please discuss the customer care. Date of purchase 25 april 2017. I will report on 20 april 2018. Customer care no [protected] not help. I call the customer care and shiva motor but both side nit help me. First time my strongly feedback the exide company your service is very bad...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — inverter ups battery

 bads3737 on Apr 21, 2018
Not proper woking in this battery in ups. Pls contact [protected]
Laxmanan venjaramoodu. Its using an government organization. Pls register the complaint. Any more information pls contact me
[protected]
Laxmanan venjaramoodu

Battary type feo2-ep42-12

Serial num : 4oh[protected]hooh

Not working properly. Pls regester a complint. Its battary is a warranty to be continued...
Complaint comments  Read comments Complaint category Government Organizations

Exide Industries — sub: a request seeking replacement of the exide battery vide sl. no. aza8b0066, sold on 21/02/2018 by agarwal automobiles, janiganj, silchar.

 benu123456 on Apr 17, 2018
Sub: A request seeking replacement of the Exide Battery vide Sl. No. AZA8B0066, sold on 21/02/2018 by Agarwal Automobiles, Janiganj, Silchar.

Dear Sir,
For my vehicle make Ecco Van vide Reg. No.AS-11E5018, I made purchase the aforesaid Battery on 21/02/2018 in cash from Agarwal Automobiles, Janiganj, Silchar, District Cachar (Ref. Invoice no.Ch-1697) while the installation of the same is done in the vehicle found defective. Thereafter a complain loss with the dealer i.e, Agarwal Automobiles and the Battery Was returned back on 14/03/2018 to the seller along with Rs.50/- as...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — replacement not received.

 Yogesh D Rathi on Apr 16, 2018
Hi,

I am buy activa 3g battery (Exide 1204cb ex no 76d-62 q870855) from real battery corporation (Add. 558, nana peth, near petrol pump, pune-411002 tel[protected] dtd.01/05/2016 as per warranty battery not working fine so i was gave to replacement to your dealer dtd. 25/03/2018 as per dealer confirmation we have received this battery within 10 days but still am not receiving any replacement & also dealer told me please wait for more days more days.

Now my patience is over. Am not request you am strictly warn you if am not getting my battery next 24 hours so will...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — car battery damaged within 1.5 years

 Gobinda Chandra Mondal on Apr 14, 2018
Battery type fm10-mred35l serial no. A1l6b2120571l63
Purchased on 05/01/2017 from remex battery works 68 vivekananda road, kolkata - 6. Battery damaged within 15th months, and shop keeper denied to entertain the claim shop keeper also rudely behaved with us. The scan copy of purchased invoice & warranty card attached herewith. Lastly we thrown out the battery and purchased another new amaron battery.

Regards,
Gobinda chandra mondal
M: [protected]
E-mail: galaxygobinda@gmail.com...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — exide battery and ups for home

 Chetan S P on Apr 12, 2018
We are using exide battery and ups, from last 2yr, and last week he had
found some over heating problem with exide battery, and we had call service engineer to check up, He told we have to this battery to our customer care, for check up, so we agreed & taken & went, last 2 days back he came with new battery, and hes telling, this battery does not have any warranty, if u want warranty for that u have to pay extra money, our battery was having 3yr warranty and still 6 moths reaming, but also your service engineer taken 1400rs from me, please read and replay, last week i registers complaint,...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — exide battery and ups

 Chetan S P on Apr 7, 2018
We had purchased Exide battery and ups .. with 3 yr warranty.. now battery is 2.5yr old and 5 days before we found tat battery getting heat .. so we had called service engineer and he taken and went.. while taking he told today (Saturday) it will reach u back.. now he's telling it will reach on Wednesday.. and also he s asking 1200rs service charge... What is this .. ?? Under warranty product we need to pay 1200rs ..?? And also.. not committed delivery.. please deliver the product before coming Monday...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — it 500 150ah tubular battery

 Dara Phiroze Chinoy on Apr 4, 2018
Ever since we purchased these battries excide has refused to provide an level of service. My father is a retired air force officer. And he has tried his best to get somebody to come and service these battries.
No warranty card was provided. We where told everything is online. Enter the serial number for any warranty claims.
We tried calling exide shop which sold it to us [protected] they promised to send somebody but now they are not even taking our calls.
This circus has been going on for months.
Never thought a company like excide would behave in such an unprofessional...
Complaint comments  Read comments Complaint category Computers & Accessories

Exide Industries — battery model : - inverter 1500

 anilnarang on Apr 3, 2018
Sir I, m really very disappointed by your product, I have filed so many complaints to Amritsar Head Mr. Harsharan Singh from where I have purchased Automative EXIDE Battery from PUNJAB MOTOR STORE, but no action was taken . Even the staff members are least bothered to the customer complaints and take us casually . They have no manners to deal with customers .
Also when I phoned the customer care, they are like we, ll repair your battery or we, ll replace your battery ...but no needful action was taken.
After making so many efforts Mr. Harsharan Singh came on phone and affirmed me...
Complaint comments  Read comments Complaint category Appliances

Exide Industries — exide mred 35l

 shivaprakash.kannan on Mar 23, 2018
I bought exide mred 35l on 30.10.2017 bearing snoa4i7b035047. From the date of purchase, if my car is idle for 7 days battery is becoming dead. Each time the battery is dead, i used to call the service agent exide dealer from whom i bought the battery. He will bring spare battery to boost my car battery to start. After 4 to 5 kms drive the battery comes to it's normal state. This process costs 150 rs. Till now i spent 11 times like this. Raised a complaint with exide customer care and the complaint no is sapa00014649v116. Better guys stay away from exide....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Exide Industries — stop providing warranty if you can't bear it

 Fatesaia on Mar 13, 2018
Hi team,

My battery serial no. Is 10g[protected] and im series is 10000.

I raised a first complaint about battery on 25th october 2017 with reference ref no: ejha00011446v165 because battery was not lasting for more than 2 hours.

Service engineer has visited our house and asked us to put water on it. Even after that battery was not working.

After waiting for his next visit again, i raised a complaint on 13 january 2018 with complaint number ejha00014505v171 and service engineer has finally declared the battery as dead.

I...
Complaint comments  Read comments [1]Complaint category Utility Services

Exide Industries — inverter battery down end of warranty period

 kcs007 on Mar 7, 2018
When i was searching for a inverter installation contact, i found the contact in google i. E., suma located in beeramguda, hyderabad. I called her to setup inverter at my home in sangaredd (Medak -502001) and they have installed the inverter with exide battery (Tube master tm500). Its was good all over last month and suddenly it stopped charging the battery and power was getting off.

And then i contacted exide customer care and a lodged a complaint on 24-feb-2018 (Sapa00013772v503) and asked for service check.

Service engineer came and said as it is under warranty...
Complaint comments  Read comments Complaint category Electronics & Appliances

Exide Industries — charging problem

 sksaikat on Mar 4, 2018
Dear,
Sir i am mujibar sk, battery serial no - a1j6b226742, my battery crn dte - 07.11.2017, but consignee is not service me, details of consignee -
([protected]) kotulpur sst battery centre, netaji more - kotalpur, kotulpur, bankura, 722141.
Gstin:- 19almpc0666r1zg
State - westbengal, state code:-19,

My delivery challan no - [protected]
Date of issue - 08.11.2017
Order no[protected]
Delivery no - [protected]
Purchase order no - tr/ex/bnk/7391478...
Complaint comments  Read comments [1]Complaint category Other

Exide Industries — exide not changing car battery within warranty

 aspen2430 on Mar 4, 2018
I had bought an alto car battery model exide 35 l mred 35l/12v car battery from exide on 25th december 2017 and yesterday 3rd march 2018 it has stopped working. I have raised a complaint with exide but they are just not responding even when my battery is in warrant. I want to escalete this complaint to higher authorities. My complaint reference number is nupa00065404....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — replacement battery not given by dealer

 mvtandon on Mar 3, 2018
I have received sms from vk-eilwms on 8th february 2018 to collect my relacement battery under claim no ar-mum7995131/srno.3d7g027396 after 5 days of the receipt of sms. It is regretting to state that the dealer has till date not given the battery for the reason that there is a shortage of battery and the battery has not been received from the company till date. I have been regularly following up with him. But the answer remains the same since last 20 days. Is there any responsible person from your side, who would assist me in this matter. The tollfree number for consumer complaints is also not...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Exide Industries — harassment on the issue of defective battery

 Harsh Kumar rai on Feb 13, 2018
My battery warranty claim no ptl7939387 srno m2c7n453083 is defective. I had visited the bajaj showroom rajpura for the battery replacement and everytime your company returned the defective battery without changing it due to which my bike is not starting. I request you to change the battery or i appeal my request to higher authorities or consumer court....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Exide Industries — exide battery for bike

 VarunComputerDevloper on Feb 8, 2018
Hi concern,

I have bought an exide battery on 20/5/2017 from bombay battery and inverter situated at mahindra park, opp. Fruit mandi (Azadpur), d-33. However, after 4 months i was facing issue as the self start button used to work 1 time out of 10, although, the horn was working fine. I raised the issue and submitted my battery to wazirpur, lawrence road branch via my dealer on 25/11/2017. I was told that if there will be any issue then my battery will be replaced but they gave a cold response and said that my battery is okay. Just after 10 days i received my battery i faced the...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Exide Industries — replace battery inverter

 kamlesh12345 on Feb 1, 2018
I have purchase exide battery on 03.06.2015 form calcutta power corporation head office singh market, shop no.11, angoori bagh, faizabad Distt Faizabad pic code 224001 up india

battery second cell is cut by rat and water is fall as per site inspection report by exide engineer, please replace my battery or suggest me

Regards,
Kamlesh Gupta
professor colony Ayodhya Faizabad
Mob. No. [protected]
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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