Exide Industries Customer Care
Exide Industries Limited
Customer satisfaction rating: 1%
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601
COMPLAINTS

Exide Industries Customer Care

Exide Industries Limited

Address
Exide House, 59E Chowringhee Road
Kolkata
Kolkata District
West Bengal
India - 700020

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
601
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Exide Industries related photos (87)

Exide Industries Complaints & Reviews

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Exide Industries — battery not working yet

 Aman Tola on Aug 25, 2019
*i bought exide battery on 26/12/2017 from gwalior mp, but now a days its not
Working when power cuts. Plz provide service as soon as possible.
* date of the incident - 16/08/2019
* client number - [protected]
* desirable resolution of compaint - repair or exchange
Battery type - fbto-btt1500
Serial no - a1i7f[protected]
Purchase from - garg enterprises gwalior...
Complaint comments  Read comments Complaint category Home & Garden

Exide Industries — misbehaviour by employee and false report provided about battery

 Rohit Awasthi3039 on Aug 24, 2019
Dear sir
I have visited your so called very prestigious and esteemed service centre located at 165 ispat nagar, panki kanpur 208022 regarding battery issue on 22.6.2019 and they have issues a certificate that battery is okay but the issue persists and i was really fed up that every time when i have to start the car i have to push the car so i have again visited the service centre on 23.08.2019 and asked them to check the battery again and this time they said to replace the battery and for that i have to meet mr. Shivam shukla (Most arrogant and abusive person) who was handling all this issues,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — swift vdi car battery

 Sandeep Jhalani on Aug 20, 2019
Dear sir
Myself sandeep jhalani is very upset and sad by declaring that since 25 years i am using your company battery ie: exide products.for my various cars of company and inverters and solar systems.

But since few years i am troubled and harrassed by your company dealers and executives.sir just to put in your kind knowledge that i bought a exide battery for my swift Vdi diesel car in feb 2017 from vijay kaxmi batteries jhotwara jaipur.while buying i had been told that within 4 years if anything happens they will change it free.now today came to know battery is damaged itself.i...
Complaint comments  Read comments [1]Complaint category Car Dealers

Exide Industries — 4 wheeler battery complaint

 jyotirmaykundu on Aug 20, 2019
Dear team,

I have launched my vehicle battery complain with reference no nupa00188577v543 on 12th august 2019 but till now no inspection has been done battery is in warranty. Lots of time called customer care but every time same response "we are raising on urgent basis" although sla already passed.

Please do the needful.
Br//
Jyotirmay kundu
Mobile: [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — malfunction of the battery and rude and arrogant behaviour of the dealer

 adhvan Bisen on Aug 16, 2019
Sir,
I purchased a car battery no. Mred-35 r a 4 f 7 e[protected]f31 on dated[protected] from your dealer maa gayatri battery service, aliganj, lucknow through my mechanic mustkeem service centre. It was not working properly, so i submitted to this very dealer on 18-6-18 and got it back after few days with assurance that now it will work properly.
It malfunctioned again and was submitted to your dealer on 14-8-19. I contacted this dealer of yours on 16-8-19 on his mobile no. [protected] and was shocked to receive rude and arrogant reply that he will talk only to mr. Mustkeem and i...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — company denying to offer replacement for product under warranty

 Nilesh Singhania on Aug 8, 2019
I bought exide battery in january, 2019.. It got swollen and spoilt in july, 2019.. When i asked for a replacement of the same, the company refused and accused us o[censored]sing kerosene in the battery instead of distilled water..

We told the company that we have bought such an expensive battery for rs 12000 (Roughly), there is no point o[censored]s using kerosene and even kerosene is costlier than distilled water.. I even have the legal bill for the battery purchased

Still the company adamantly maintained that kerosene has been used.. From the above message you can very well gage...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Exide Industries — exide battery sf fs 1440bh 35bh; batmobile service

 Suneel1988 on Aug 2, 2019
I called on customer care no[protected] regarding issue of my car battery sr no a4j7b053975 which i purchased from ss battery co. On 12/12/2017 which is under warranty period (48 months warranty). My call got registered and i was informed that executive will call me. I got call from bat mobile service executive for verification of address. His mobile no is [protected]. After confirming my address he came to my place and checked the battery. After checking, he told me that he need to carry battery with him fro further investigation so that he can prepare his report. While i asked him for service...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — replacement of battery under the guarantee period

 ramdubey9999 on Aug 1, 2019
Dear team,

I have purchased exide battery (Model - gel magic -1500) on dated 07/02/2018 from spark battery company located at varuna bridge raod, varanasi-221002, for your kind information at present this battery is not working while i have made a complaint against this on your toll free number and complaint number is nup0386192 on dated 29/07/2019.

Therefore i would like to request you please replace it as per your rule as soon as possible

The details of battery
Model number - gel magic-1500

Thanks & regards
Himanshu dwivedi...
Complaint comments  Read comments Complaint category Electronics & Appliances

Exide Industries — exide inverter battery replacement not done yet 15 days already over

 vsoni1095 on Jul 29, 2019
Exide inverter battery stop working on 15 /july /2019 then i have to apply for replacement (battery is in warranty period )one exide person came to home check the battery condition and then found unfit and made replacement document or battery fitness report and after that i submitted battery along with all original bill and replacement letter to DEALER Surya enterprises Krishna complex Bhopal contact no. [protected], submission on 15/July/2019 (same day)they told me compete process will take 7 to 10 days for getting new battery, now after 7 days i made call to exide as well as dealer i don't getting...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Exide Industries — innova car battery

 samir samal on Jul 29, 2019
I had purchased a battery about 8 months back. Suddenly yesterday vehicle did not start. Immediately i contacted your help line number and one person came after 30 minutes. He came with a spare battery and started my car. He told that the battery is defective and needs to be changed. I am near kalinga stadium bhubaneswar. Please send the concerned people to change the battery....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Exide Industries — delay in replacement of battery under warranty

 ggm on Jul 22, 2019
“delay in replacement battery exide xplore fxlo-12xl7b-b m6g8m0816626h81 date[protected], 24+24 months warranty. Invoice 001259 new axan batteries nerul navi mumbai 400706, guarantee card and battery handed over to your hamsafar/dealer today. Replacement indicated on wednesday 24/07/2019 not acceptable to me, it is deficiency in service” and appreciate your communication with us....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — rude behavior of exide employee

 Pir Ejaz on Jul 20, 2019
Dear sir,

We have registered a complaint with your office with complaint number njnck[protected] and your service engineer visted after 10 days and after a proper check he said that the inverter needs some spare part to get this fixed but unfortunately that part was unavailable and we were asked to wait for few days to get that spare part.
Now i called today to mr javaid on his phone number [protected] as this number was given to is by your service engineer and had told me to call this number.
Now today when i called this person, he was very rude and was not listening...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Exide Industries — exide battery complaint not resolved after repetitive complain also.

 Clan Destroyer on Jul 19, 2019
Dear sir,

Till date we have received a very poor response from exide service engineer for complain number ejr0277211 and ejr0340861.in second complain your service engineer have not visited our home till date.

Today i. E on 19/07/2019 we have again launch our complain and the complain no. Is ejha00046174v354.
If within 24 hours your enineer will not visit and resolve the issue then we will meet in consumer court.
Regards
Vivek prabhakar
Mob; [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Exide Industries — for battery

 Indian generator on Jul 18, 2019
I have purchase new exide battry for car on 27 jun 2019 last month and battry acid was leakage on top i have submit battry to exide dealer aman battry in baraut pin 250611 after 15 days my battry return and no exchange the problem is same and i fit old battry it is in good condition no leakage only problem in old battry it start only 1 time 2nd it is not able to start and for acid leakage problem it damage the paint my phone no is [protected]
[protected]...
Complaint comments  Read comments Complaint category Employers

Exide Industries — exide battery after sales-my complain number wmaho340872

 Haresh Sahijwala on Jul 16, 2019
This has reference to my above complaint number which was registered on 15th july`19, i have still not got any response & cannot use my car since the battery is dead.
When i purchased the battery in feb`18 i got it installed on a sunday within 3 hours of calling car battery expert, that is a great sales service, but what about the after sales, the customer has to wait for 48 hours and the inconvenience of not being able to use the car, i am sure there is a lot lacking in your after sales, kindly do the needful at the earliest
Dr. Haresh sahijwala...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — exide battery dealer hasn't exchanging battery under warranty

 ervaibhav on Jul 4, 2019
I have procured exide mileage range battery on 04.06.17 against bill no. 2803 from pioneer batteries, zadeshwar chowkdi, bharuch.

Battery started giving problem in feb'19. Same was shown to dealer he recharged the same & handed-over battery to us. Again after one month battery failed, on calling dealer he took his own time of ~4 days for checking the battery & serviced the same. Again within a month battery failed. On asking him to provide free replacement (As battery is under warranty), he send the same to company for checking against crn no. Tr/ex/sur/11075008 dated 20.04.19, after...
Complaint comments  Read comments Complaint category Other

Exide Industries — unable to contact exide care... all customer service number are fake or wrong

 Vivog388 on Jun 30, 2019
I have purchased exide invatubler battery from gaurav battery (Regd.), wz-93, mau within 2.4 year the battery stopped working. I went to gaurav battery but they said call to exide customer care because your battery is under warranty. From last 5 days i have been continously calling to your service centre but there is no1 who hear our complaint. It will be good if i get the reply asap. I am really not happy with your service, if i will not get any response from your side then i will go to. Consumer court.
I request you to please send your expert engineer to check up my battery as soon as possible....
Complaint comments  Read comments Complaint category Other

Exide Industries — replacement of my car battery

 Sunil Sai Sharma on Jun 29, 2019
Dear sir,
Hello.

Sorry to inform you that i purchased car battery from nimbahera dealer on 24/3/2018 but your battery completely become function less on 23/6/2019, just after 1 year. At that time my son was on highway he stopped the car for some refreshment and after completing it when he started the car but there was no response shown by battery, when he arranged mechanic than mechanic suggested that your battery is non functional. Than he had started car by pushing it.

Sir, when i registered complaint on toll free number your executive assured me that my battery...
Complaint comments  Read comments [1]Complaint category Other

Exide Industries — exide battery explosion, life threatening

 Ankit Baijal on Jun 27, 2019
Last week dated 17th-June-2019, My father and my Mom were sitting in the lobby area and was watching TV and all of a sudden, we heard a loud explosion noise, When they saw, what happened, it was shocking, from battery all over fumes and acidic substances spread, and for a moment they were unable to see anything and toxic smells are spread all over the place, the sound was so loud that our neighbors thought that LPG cylinder get exploded.
My father & Mother was in a panic state and they immediately evacuated from the home, later after few of the colleagues of my father came for support and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Exide Industries — many problems

 Salil Rawat on Jun 26, 2019
My battery got discharged in just 5 months. And the shop named ashoka battery i purchased it from there and they are not even assisting me for it. What should i do then not even they customer care of exide is picking up the phone. I am in a emergency such a bad service. I want to take a strict action against ashoka batteties gurgaon sector 12 opp. Telephone exchange...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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