Exide Industries Customer Care
Exide Industries Limited
Customer satisfaction rating: 1%
Submit a Complaint
540
COMPLAINTS

Exide Industries Customer Care

Exide Industries Limited

Address
Exide House, 59E Chowringhee Road
Kolkata
Kolkata District
West Bengal
India - 700020

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
540
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Exide Industries Complaints & Reviews

Sort by:

Exide Industries — regarding problems in exide battery m red 35r with a month.

 Wajii on Dec 12, 2018
Sir/madam
I purchased exide mred 35r on 07.11.2018 from s. S. R. Enterprises lal chowk srinagar kashmir but within a month the battery was unable to start my car. I even got my car checked from the mechanic but it was found that the car (Alternator) was ok
& battery had some problem.
On 06.12.2018, i went back to the vendor for evaluation but he sent the battery to service centre for checkup. Though the battery has 48 months of warranty but i am unable to understand why i was not provided immediately with a new battery.
Further from 9.12.18 onwards i am calling the shop...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — battery discharged 2nd time within 5 months span buy

 Bubun# on Dec 11, 2018
Purchased 1 car battery from dealer the shark india having dealer code 73240. Serial no. A3e8g509181 on29/7/18. After that for discharging reason same sent to your office. Then repaired & served to me. Again last week found battery has been discharged & car was not starting. Then called to dealer, they took it off & told sending to exide office. They gave 1 old battery amron, with that car is running. Ok. But with new exide battery within 5 months 2 times got discharged. Hope prob is with the battery. Pls. Change. It. Really not at all happy... Ridiculous to inform you is this the condition of exide...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Exide Industries — 12v battery replacement

 Vvip Mayur Goyal on Dec 3, 2018
There is the wrost service, i have ever seen in my life...in b-36, sec-63 noida gautambudh nagar (Up) the staff behaviour is too bad and they don't replace the battery even it's in gaurantee... They said ur bayyery is ok but it's not then they said u have to come after 10 days... Wtf it is... Is tht a govt. Company.. No it's private... Please clear that #......
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Exide Industries — bike battery problem

 Subhaditya Bhattacharya on Dec 3, 2018
I purchased a new palsar 150 on 24/12/2017. It comes with exide battery and have 18month warranty. Now from 25/11/18 battery got problem and wont get bike start many times. I complaint at exide customer care (Ref no ewba00071375v648) on 30/11/18. But still no reply get from there side. I also contact to exide dealer but they denies to service. Now tell what can i do. Is this type of service provide by exide??...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — inverter battery not performing (under warranty)

 bhoomi302 on Dec 3, 2018
I purchased inverter battery Exide Invamaster IMST 1500 Ser No A167H243424 from your dealer Ambuja Battery, Spicer college road, opp, Petrol Pump, [censored]ole Nagar, Old Sanghvi, Pune 411027 on 17 June 17. Now the Battery is not performing as on inverter it discharges within 2 hrs while earlier it used to give supply upto 7-8 hrs in a three bedroom flat with 1 tv, two fans and 2 tubelights. I informed the dealer to get the Battery checked, but he is not responding. This attitude of dealer will damage your reputation as earlier Exide inverter Battery gave service for 5 years. Request resolve.
Complaint comments  Read comments Complaint category Government Organizations

Exide Industries — it 500 inverter gel battery not taking backup.

 Bal Krishn on Dec 1, 2018
My it500 gel battery not taking backup even 9 watt led bulb. Battery is under warranty so i complained to retailer but he denied service of battery as 3 year passed. I complained to exide care with ref no. Nupa00136078v701. Service engineer came and check battery and ensured that warranty is for 48 month. He said contact retailer for further service repair of battery. Retailer is not willing to resolve my issue. Kindly resolve my problem....
Complaint comments  Read comments Complaint category Products & Services

Exide Industries — exide company didn't action on their distributors for selling batteries in bad behaviour.

 kumarharsh912287@gmail.com on Dec 1, 2018
1 year ago, i gave my battery to where i purchase from (Aryan power solutions, nawada, bihar, 805110) due to some difficulties access in my battery. But now he is not giving my battery to me. He always told me to come today, tommorow or next days but he is not giving my battery to me. Dear sir, madam i want from you to take big decision upon the distributer of aryan power solutions (Mr. Piyush kumar)....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Exide Industries — dealer & service issue

 Tusharmalhotra550 on Nov 16, 2018
I had purchased a tubular battery which had issue with the back. 2 3 times inspection was done by the dealer but he didn't agree to send the battery to the company for inspection. After raising a request with the exide, engineer from exide visited my place for the inspection. Upon inspection he informed me that i he has checked the water level & cleaned the terminals and if still the back up issue remains then i can againg register a complain & he will reinspect the battery. After few day i again registered a complain with the exide & engineer visited my place for inspection. After inspection, he...
Complaint comments  Read comments Complaint category House, Apartment Rental

Exide Industries — issue with battery replacement which is within warranty

 ramshine19 on Nov 16, 2018
Hi team,

I have replaced my battery 1.5 years prior, however which is again not working properly and given for replacemnt which should be replaced within warranty. However not received batter from dealers.

My vehicle is commercial vehicle and car is not running from last 2 weeks due to batter replacement delay and impacting ass a big revenue loss for me.

Please look into this and suggest.

Please contact me on [protected]/[protected]

Regards,
Sai samarth tours & travels
Rameshwar pawade...
Complaint comments  Read comments [1]Complaint category Car Rental

Exide Industries — complaint of battery needs urgent response. poor customer service

 subbarao y on Nov 15, 2018
Exide industries — complaint of battery needs urgent response. Poor customer service
Dear sir,
I have purchased exide battery serial no a4a6a0187204a62: battery type fm10-mi 35r on 17th feb, 2016 from powertek jp nagar, bangalore-560078. Battery stopped working for the past one week. Made a compliant to customer service on 13th november 2018. Ref no: skaa00025295v423.
There is no response either to my compliant and no proper response from the dealer as noted above.
Dealers and your company are only interested in sales by giving useless warranty card.
You people...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Exide Industries — not accepting the battery for claim

 Ronyronak on Oct 31, 2018
I have purchased suzuki access 125
Last year. Battery was problem so visited the showroom and explained about the issue. Exide company regrets the claim. My 1 year warranty period not yet finished.
Exide saying that they will not take the battery for claim though it is having within the warranty period of time. Kindly do this needfull. Expecting full support from you...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — regarding new battery issue for replacement of battery

 rajkumar sarswat on Oct 30, 2018
Sir i have purchased exide a new im1500 battery for 36 month replacement warranty. The serial number of exide battery is a4b6do18886-4e61. The dealer name is neeraj electronic hathras jn dist hathras from where battery was purchased. At 25 oct a claim msg has been sent to custumer care. They replied ur claim request has been accepted and ur battery will be reach u with in 5 days. Now dealer is not providing im 1500. He is providing a old dead other module battery. Saying that im1500 is not abailable in markets... Please help us. Otherwise i will go to consumer forum against exide battery and neeraj...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Exide Industries — dealer refuse to replace the faulty exide battery even after sharing the paperless registration number

 bk.1410@gmail.com on Oct 28, 2018
Dealer refuse to replace the battery under warranty. He is asking about the warranty card whereas i am showing him the message for the registered exide battery for paperless warranty.
After registering for paperless warranty i don't know why he is asking for paper.

Please find the paperless warranty message received from exide.
Congrats! Your exide battery m7c8r650629 is now registered for paperless warranty. Use this as ref.in the unlikely event of warranty claim on this battery....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — didn't give the warranty card

 Mogal Imran ALI BAIG on Oct 27, 2018
I buy a exide battery on 3/01/2018 in markapur, prakasam(dist) Andhra Pradesh. But dealer had not given me warranty card and bill now I get a problem in battery but dealer had telling if warranty card was not ther I can't replace it. The dealer had cheaten me.so plz provide me bill and warranty card for my future assistant's. So plz resolve this issue as early as possible....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Exide Industries — exide battery not working & the dealer is also very negative

 s.sudip83 on Oct 21, 2018
Hi i had purchased a exide battery for my hero super splendor through m/s ma-manasa auto electrical works, wireless gate, kalyani express wayjunction, barrackpore, kolkata: 700122, mobile: [protected], [protected] on 13/08/2018. It is still in guarranty period (18 months full replacement). But for last 2months battery was not working. I visited the dealer along with papers but instead of process my guaranty they put it in charge & after chargig it worked for 4-5 days. Once again i visited to the dealer on 20th october 2018 but still they are not interested to lodge complain regarding my battery &...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Exide Industries — exide gel magic 1500

 Kumar Amitesh 77 on Oct 21, 2018
Sir
The battery (A5d6i-000319) purchased on 08/05/2018 from bishwanath prasad & co. B. Deoghar jharkhand has very poor back up. The positive pole has broken due to manufacturing defects and over heating. This could have caused physical injury, life threat and material loss.
The local dealer and service engineer has rejected to replace the battery which is within warranty.
Please peruse and replacethe defective battery else we will move to consumer court.
Aggrieved
Ram kishore prasad....
Complaint comments  Read comments [1]Complaint category Products & Services

Exide Industries — exide bike battery

 Amit druv K on Oct 20, 2018
I took exide battery for my bike through some mechanical
Now it is not working for my bike
I told him to replace because as per service center of my bike
Battery is not charging.

I have warranty card of battery which is 3 months old
And battery having 3 years warranty.
I requested through exide to replace my battery and request for new card

But they are not.

May i know what kind of service it is?
And what is exact procedure to replace for new battery.

I need to replace this battery which not used...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Exide Industries — this is my complaint about exide battery.

 Brajaraj Hota on Oct 12, 2018
I bought one exide battery form one mahindra and manindra spare part dealer who's shop stands in the marwadi dharmashala, attabira, bargarh, odisha. With in one month of my purchase the battery got damaged. Immediately i brought it to the notice of the seller who assured me to replace. After some days he started urging that my computer is in problems as such the battery is not working. Product code is 40j l 267740....
Complaint comments  Read comments Complaint category Other

Exide Industries — serial no. m2e7n530532, claim: gha9561876

 Chandra Kumar Bhushan on Oct 10, 2018
This is regarding the complain number gha9561876 for the battery serial no. M2e7n530532.

I purchased a battery on 2nd december-2017, within 8 months of purchase the battery was not performing as it was expected. I visited the dealer for the warranty claim, he send the battery for the further check-up. I got a sms on 4-oct-2018 that the battery has found okay and you can collect it from dealer. I visited the dealer everyday to collect my battery but every-time he says that it did not received yet.

Where is my battery and how long i should wait to collect it?
Also...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Exide Industries — exide battery issues

 cutesthemant on Oct 7, 2018
I have purchased a exide battery on 03.05.2018 from india battery, telidih more, bye pass road, bokaro, 827013. Dealer code - [protected]. And got disservice within 1 month of purchase then after so many hurdles and excuses dealer sent this to dhanbad and now again it got disservices and because of battery my bike is also damage and i suffer not only financially but mentally loss.

So i need to fix my battery problem and also i want a compensation for my loss....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Recently Discussed

5 days ago
Exide Industries
12v battery replacement
10 days ago
Exide Battery
Battery problem
11 days ago
Exide Industries
exide company didn't action on their distributors for selling batteries in bad behaviour.
22 days ago
Exide Industries
issue with battery replacement which is within warranty
25 days ago
Exide Industries
regarding new battery issue for replacement of battery

Featured Complaints