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Exide Industries Complaints & Reviews

www.exideindustries.com

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Updated: Jul 4, 2026

Complaints 939

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301

Unresolved

638

So far, so good. Exide Industries is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Exide Industries will keep up the work and continue to help more customers with their concerns even better 🤝

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Exide Industries reviews & complaints(939)

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Incident Details:

Product: Exide Inva Tubular IT900

Battery Serial Number: A1B4F903251

Date of Purchase:[protected]

PMOPG Appeal Ref No: DOCAF/E/A/26/0002348

Full Description of the Incident:
I am bringing to light a severe safety hazard, extreme service negligence, and a completely illogical warranty rejection by Exide Industries regarding my Exide IT900 battery,...

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Very Poor customer service.. My Exide integra battery stoped working after 2.5 years.. With warranty claim i registered complaint and Technician NAVEEN KUMAR RAJA from Selam has been assigned against my service request No. 03170098 by company.

He took my battery for service but now more than 20 days gone he is not attending my phone call.. there is no response from him and exide customer care also... Now I am planning to register...

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This is regarding my pending Warranty Service Request (#[protected] for the Dynex Exide Battery, which remains unresolved despite repeated follow-ups since 18th July 2025.

It is extremely disappointing that even after several written communications, calls, and assurances, no resolution or meaningful response has been provided. The battery continues to deliver only 45 minutes of backup, and this prolonged delay is causing daily...

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I purchased an Exide battery in February 2022. Since the initial months, I have been facing severe heating issues and backup failure. I raised multiple service requests and complaints during the warranty period, but Exide and its technicians failed to provide a permanent solution or replace the battery, despite obvious signs of product defect.

Here are some of the job card numbers/service visits I made:

7238892...

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My inverter battery purchased in April 2023 . A Complan was registered for fault and Exide batter mechanic checked and confirmed for replacement by new one under warantee. But no action has been taken till date and no response from the company....

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Address: Areraj Bihar, East Champaran, Bihar

I had raised a complaint through your authorised distributor regarding my Exide battery, which is still under the service period. Your engineer visited, verified the battery condition, added distilled water, and then closed the complaint — denying exchange solely because only 16 days of service were left.

I ask Exide: Is this the kind of special training provided to your engineers — to avoid responsibility if the service...

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I had purchased exide battery for my two wheeler 26 oct 2023. I complained for not working proper. Dealer checked and confirmed replacement is required uner guarantee period. I have replaced battery and they claimed for 250 rs service charge. This charge is @30% of battery purchased. Even when we r buying new battery they do not charge any amount. This charges r not part of their policy and they r also not informing customer while providing...

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I have purchased a battery for Activa 125cc model 2 wheeler from Exide authorised dealer on[protected]
which is 2 year warranty period which is eligible for warranty till[protected], I got batter issue on[protected], next day being last day for waranty period I have contact EXIDE customer care and taken the purchased bill with waranty card given at the time of purchase. 2 issues
First thing : Exide authorised dealer denied for...

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Address: Mathews Harris Villa No.30 Skyline Greenwoods,

I am writing to express my dissatisfaction with the service provided by Exide regarding the replacement of a defective battery that was installed in my Nissan Micra vehicle (Battery Sr. No. A4D1A002808) on 24/6/2021. I got it installed by EVM Nissan Kalamassery, Kochi, Kerala and battery came with a warranty provided by Exide.

Unfortunately, the battery has been experiencing problems faced with not holding charge and unable...

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Address: Udaipur

Dear Exide Batteries Ltd,

I hope this email finds you well. I am writing to bring to your immediate attention a highly distressing and unacceptable incident involving one of your executives, Mr. Vaibhav Khajuria. Our complaint pertains to the malfunctioning of our SF Sonic Battery and the subsequent appalling behavior and actions of Mr. Khajuria.

The ordeal began when we reached out to Mr. Vaibhav Khajuria to...

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I have an Exide battery for my car, The company has the serial number of the battery through which they can check if the purchase is genuine and if the product is under warranty. Still, I am not able to receive any reply to the emails I have sent them. On calling customer care they are saying that if you don't have a warranty card and invoice then it's not into warranty. The actual issue is that I bought this car from my friend and he replaced...

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Address: 135 'Retreat' Rifco Shanthi Niketan Layout 4th cross, Old Madras Road, Medahalli, Virgo Nagar PO

I raised a complaint on 9 Nov 2022 about a dead battery. Nobody wants to service it if my battery is still under warranty. The agent has been forcing me to buy another battery. I am worried and distressed at this blatant unfair business practice of coercing a customer to buy a battery. For 8 days now, the agent has been asking me to buy another battery and I have refused. I hope this is a disorderly agent and does not reflect a brand like...

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Address: The Oriental Insurance Co Ltd, Divisional Office, 2nd floor, Maheswari Building, M G Road, Thrissur Mob 9447154223/04847 2426191

Sir,

We had purchased 30 numbers of NXT-42ah 12 Volt UPS Batteries ( Exide Powersafe Plus) from the Authorised Dealer M/s DPL Engineers, PNA Complex, XCII/262-11. Kalvary Junction, P O Poothole, Thrissur, Kerala Mob [protected] vide their invoice number 644 Date 21.01.2019 for a total amount of Rs.145920.00.

The batteries had been purchased as per the quote submitted by M/s DPL Engineers for 30 Numbers of batteries...

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Reference is made to ticket number 1874447 and it has been escalated two times. I filed a complaint regarding unserviceability of my newly purchased Exide inverter battery. Your customer care assured me of quick service, but none of your technician visited nor I got any call regarding my issue. I called customer care three times enquiring about my issue, first time I got the ticket number and assurance of technician visit, after waiting for...

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Address: Rahatani, Pune

Can you please provide status of ticket 1732812. this is for my Activa battery which has been summited for replacement 3 weeks back to local dealer.
Unable to get updated on the ticket....

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Address: PLOT NO-44, GALI NO-25, RAJAPURI UTTAM NAGAR, New Delhi, Delhi, 110059

Dear sir,

I purchased Exide's battery (12XL9B M6G8Q225877)on 10 September 2018 (bills are attached), which has been in place for a year and three months now and the battery has been replaced once (M6G9Q760970) ON 31.10.19, (bill is attached) but the replaced battery does not work at all. Can do it, due to which I am facing a lot of problems,
Therefore, you are requested to keep the problem in mind and replace the battery...

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Address: 144006

Website: [email protected]

I m surinder singh from jalandhar, punjab. Dealer shop name is anand traders, guru nanak market, ladowali road, jalandhar. Dealer has no antiquates to deal the customer & use very dirty language, when i went to his shop for complaint exide battery no fxl9-12xl2.5 l-c 6o130150. Battery was not work done & battery is in guaranty. I purchased battery on 05/06/2017. Battery should be replaced. I told him for replacing the battery. But he dont...

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I am using battery type fimo-im1500 sl no a3h5c006139 from 21.09.2015. From last two months battery back-up is not good. Now battery back-up is less than 20 minutes. I am facing problems due to it. You are requested to take necessary steps to solve my problem as early as possible. Power cut problem in our locality is vary often. So you are requested to replace may battery....

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Address: Kolkata, West Bengal, 700002

I have a car zen estilo i have purchased battery on 6th november 2014.. When i checked with maruti service center on jan 2017 they told me the battery is 80% fine. But last few day battery is not taking charge. When i loged complain with exide they forced me to purchase a new battery and told that the battery is down and not in working condition and i am sure sankar saha who was exide person he took the battery he did something with battery,...

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Address: Bahraich, Uttar Pradesh

I HAVE PURCHASED TWO 12 VOLT IT 500 EXIDE INVA TUBULAR BATTERY. S.No. IOE - 05747 & IOE - 07863 DATED ON 20/03/2013 WITH WARRANTY OF 36 MONTHS. I HAD MADE A COMPLAINT TO THE DEALER BHARAT ELECTRIC & BATTERY WORKS IN BAHRAICH DATED ON 28/05/2015. BUT TILL TODAY NO RESPONSE REGARDING SERVICE IS SHOWN BY THE EXIDE BATTERY DEALER. AFTER COMPLAINING AGAIN & AGAIN HE HAS TAKEN THE BATTERY ON 06/06/2015. WE ARE FACING GREAT POWER CUT BECAUSE OF...

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