Exide Industries Complaints & Reviews

Very Poor customer service.. My Exide integra battery stoped working after 2.5 years.. With warranty claim i registered complaint and Technician NAVEEN KUMAR RAJA from Selam has been assigned against my service request No. 03170098 by company.

He took my battery for service but now more than 20 days gone he is not attending my phone call.. there is no response from him and exide customer care also... Now I am planning to register...

This is regarding my pending Warranty Service Request (#[protected] for the Dynex Exide Battery, which remains unresolved despite repeated follow-ups since 18th July 2025.

It is extremely disappointing that even after several written communications, calls, and assurances, no resolution or meaningful response has been provided. The battery continues to deliver only 45 minutes of backup, and this prolonged delay is causing daily...

We are exide solar we raise the complaint
mr. Mohit ji (sr. Engg) come to our site & demand & take the 5000/- ruppes from us and 5-6 times visit to site but cpmplaint not solved till date. Mr. Mohit j very ugly behave to us & told that I am not comed to site.

Our site is breakdown due to exide solar.

Please help...

Rs motors
[protected]

I purchased an Exide battery in February 2022. Since the initial months, I have been facing severe heating issues and backup failure. I raised multiple service requests and complaints during the warranty period, but Exide and its technicians failed to provide a permanent solution or replace the battery, despite obvious signs of product defect.

Here are some of the job card numbers/service visits I made:

7238892...

My inverter battery purchased in April 2023 . A Complan was registered for fault and Exide batter mechanic checked and confirmed for replacement by new one under warantee. But no action has been taken till date and no response from the company....

I had raised a complaint through your authorised distributor regarding my Exide battery, which is still under the service period. Your engineer visited, verified the battery condition, added distilled water, and then closed the complaint — denying exchange solely because only 16 days of service were left.

I ask Exide: Is this the kind of special training provided to your engineers — to avoid responsibility if the service...

I had purchased exide battery for my two wheeler 26 oct 2023. I complained for not working proper. Dealer checked and confirmed replacement is required uner guarantee period. I have replaced battery and they claimed for 250 rs service charge. This charge is @30% of battery purchased. Even when we r buying new battery they do not charge any amount. This charges r not part of their policy and they r also not informing customer while providing...

I have purchased a battery for Activa 125cc model 2 wheeler from Exide authorised dealer on[protected]
which is 2 year warranty period which is eligible for warranty till[protected], I got batter issue on[protected], next day being last day for waranty period I have contact EXIDE customer care and taken the purchased bill with waranty card given at the time of purchase. 2 issues
First thing : Exide authorised dealer denied for...

I've bought a inverter battery for power saving purpose but it's now not taking load kindly send technicians...

I hope this mail finds you well. I had bought a new Exide 1125va inverter sinware on date 16 Nov 2023 with 42 months warranty from AARAV BATTERY POINT located at Alandi-Markal Road, Near Kuldeepak Video Center, Alandi, Pune -412105 and the inverter is malfunctioning which is in warranty period yet the dealer Mr. Raghav is not attending to the issue after many requests.
I request my inverter to get replaced/repaired as per warranty as soon as possible.
I have attached the copy of inverter's bill and the video of inverter malfunctioning.

Summited 2-wheeler battery at TVS this month 6th which has been return with remark (battery is left in discharged state for long period) when contacted Jayaram Agencies - Mr. Deepak said that he will replace the battery, but he did not come to collect the battery till 28.05.2024, He took battery on 28.05.2024 from Me and again return the same old battery on 30.05.2024 telling it is out of warranty, AS per term and condition of my vehicle it is still under warranty till 05/07/2024 (as per Manufacturing date i.e. 21 months from 05/10/2022) & 05/06/2024(as per vehicle sales date i.e. 18 months from 05/12/2022) So kindly get my issue resolved as soon as possible

I am doing work at Exide industries Ahmednagar Maharashtra plant.
Company supervisors and managers force to work 16 hours daily.
If no one can take action we file case against company.

I am writing to express my dissatisfaction with the service provided by Exide regarding the replacement of a defective battery that was installed in my Nissan Micra vehicle (Battery Sr. No. A4D1A002808) on 24/6/2021. I got it installed by EVM Nissan Kalamassery, Kochi, Kerala and battery came with a warranty provided by Exide.

Unfortunately, the battery has been experiencing problems faced with not holding charge and unable...

I bought 2 batteries from Exide Distributor with model no 6LMS150L with a 5-year replacement warranty on 1st May 2020.

The batteries were not working for the past 2 months. I raised a complaint with Complaint number 00359905 and 1 battery was replaced respective to that complaint but the batteries still not working so I again raised the complaint to Exide but this time they closed the complaint and showed abusive use of the battery. Request you to please help in this matter.

Previously 1 battery was replaced by saying only 1 battery was faulty another one is working fine and this time same executive told me the battery couldn't be replaced because of abusive use.

The battery can't hold a backup of even 10 min. Request you to please check this matter on priority as was raising a complaint against battery from 15 Jan 2024

Contact Number [protected]

Purchased a Car Battery on 13/06/23 in Ahmedabad, Now i want a service as it is not working . The Automated Customer care expresses that it does not service to my area(CG Road Ahmedabad). How come Exide has delievered the Battery at my doorsteps in the same area if it does not serve into my area?
Battery Serial Number A3E3G452962, bATTERY tYPE ML38B20L

I have purchased Exide inverter battery in 2021 and is in still replacement warranty 9 months more but Exide care gives date and next date, but responded to give dealer and then to service centre.
Dealer replied pick vehicle will not pick up today or tomorrow.
If my Exide battery is in replacement warranty but why Exide not gives me replacement..
Even on 10w modem inverter automatically shows low battery..
While showing full charge.. backup time gives only 2 hours on 300watt.
Is it my mistake I have purchased inverter from Exide company.
My email id [protected]@gmail.com

Hi,

I am writing to express my extreme dissatisfaction with the warranty claim process. Attaching the warranty document for your reference.

I purchased a battery with serial number 'M6F2Q193685' with the expectation that the manufacturer would stand behind its products and promptly address any warranty issues. Unfortunately, my experience thus far has been far from satisfactory. It is disheartening to see a company, which I believed to be reputable, failing to uphold its commitment to customer service.

Issue:
I possess a hard copy of the warranty card that was acquired in Bengaluru. I am currently seeking to utilize the warranty services in Hyderabad. However, the Exide Care representatives in Hyderabad insist that the physical card is deemed invalid due to the absence of a valid authorization stamp. It's worth noting that the responsibility of affixing the authorization stamp on the warranty card lies with the dealer, a duty that, unfortunately, was not fulfilled in this instance.
Given my familiarity with such strategies, I took the precaution of registering the battery on your website. However, it's important to note that the registration date differs from the actual purchase date. Regrettably, this variance is now being cited as a reason for denying my warranty claim.

2 wheeler battery swollen and not get replaced by dealer

Dear Admin,

I am Pankaj Jha, a former employee of Exide Industries Limited. I left the organization in November 2022. Before leaving, I requested the settlement of my pending expenses amounting to Rupees 24500, which were pending since 2021. The company kept delaying the settlement and gave me assurances of resolving the issue soon, from August 2021 until my last day at the company. As I anticipated, I started documenting everything on email drafts for a year. However, the company stopped responding to my emails for more than 3 months. After a long wait, they finally responded, stating that my expenses could not be accepted as they were too old now. The irony is that they held the expenses for two years, giving me false hopes of resolving the matter, only to claim that it is too old to be settled now.
I request your urgent attention in resolving this matter and helping me recover my dues. The company has made it clear that they will not be paying me anymore. I hope you will be able to assist me in this regard.

Thank you.

Hello, I am from Ahmedabad, Gujarat. I have purchased exid battery in June 2022. By that time I have got problems in battery. I have given battery to the shop owner before since 12 days. But he keeps telling me that there is no battery stock in the company. This is not the solution for my problem. As a customer I expect quick service. This will damage company's reputation. I want solution as early as possible. I have given dealer's detail below.
Authorised Dealer:
J K Motors
G-9 Karishma complex
Nr Jivraj Police chowki
Ahmedabad
Gujarat
M- [protected]/[protected]