[Resolved]  Beetel — defective piece

Address:

Andhra Pradesh

Order Id: OD003080
Order Date: 25/11/11
Shipping Method: Standard delivery
Total for this Order: 9,799
Products on order:
Product Quantity Price Total
Beetel Magiq II 1 9799
The piece is defective and the touch screen mal functions, I tried with their dealer whom I discovered with subtle difficulty who refuses to accept without original bill which was sent back with the pack they sent since they sent different product later exchanged. They refuse to accept the print out of the soft copy. The two tel nos displayed are ornamental since the land number no reply the cell Beetel E-Store1st Floor, Plot No.16,
Udyog Vihar, Phase IV, Gurgaon, HR 122002; [protected]says out of order and [In case of any query you can contact us on estore.[protected]@beetel.in Or call us at[protected]] gives no reply. The trailing mail is no use since they have not responded
From: vaidya keshaviyer vaidya.[protected]@gmail.com
to: [protected]@beetel.in
cc: estore.[protected]@beetel.in
bcc: vijay vaidyanathan <vijay.v.[protected]@gmail.com>
date: Tue, Jun 19, 2012 at 11:49 AM
subject: Re: Beetel : Your Order Id is OD3080
mailed-by: gmail.com


Sir,
This has reference to the trailing mail and the touch screen is problematic right from the beginning and further when in fine, traced your authorized dealer, Accel Fron Line in Greams Road, Chennai, they refuse to take without original bill which was pasted in the carton sent by oversight but replaced latter. However, they object to consider the soft copy, which alone we are in possession. Kindly treat this matter urgent and set right the anomaly and enable my son to get the right set immediately and replacement will be ideal even if bit costs more. Your two phones are ornamental since one is ringing but no reply and the other says out of order. regards vaidya For detailed talk pl contact [protected]