[Resolved]  Berger Paints — Damage during painting not repaired/replaced

I had given a home painting contract to berger paints,secunderabad in the 1st week of nov,09.On the last day,a glass pane of the tv cabinet was damaged by the painter,who kept quiet about it.We reported the matter and were assured of repair by the manager.I had asked for a copy of the agreement and computerised receipts of payment made,which also have not been given to me.2 months of consistent follow-up have failed to get a response from them.My calls and sms's are not being recd or responded to.Even emails to the head-office have remained unanswered.They are on their best bahaviour only as long as they want our business and money.Their selfishness achieved,the behaviour is disgusting.Moreover,they have to be paid even before the work completion,so that we are left running after them. Readers are requested to make informed decisions and not patronise such ''customer-care''( don't care) companies.