[Resolved] Berger Paints — paints getting bubbles and chipping

sadhana roy kapur

from Pune, Maharashtra

Address:

Maharashtra

i had my house painted by berger . The work got over in march. as soon as the rains started the paint on my walls and ceilings have got bubbles and is now cracking up.several complaints were made . one Mr Patil , team leader came and took several photographs . after chasing him for 3 weeks he has now given the mobile number of his senior Mr Moin. i have spent a large amount of money , to get this kind of work . within 2 months the paint has started chipping . is this the guarantee that your company gives .?

i will take up this issue seriously and make it public , if nothing is done about this .
obviously your paint was defective. even the colour differed form the shade card when applied on the walls.

mrs Sadhana Roy Kapur
Pune

+4 photos

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Berger paints

from Chennai, Tamil Nadu

Dear Mrs. Sadhana Roy Kapur,

We sincerely apologise for the inconvenience you have gone through because o[censored]s. We deeply regret that we were unable to provide you, our valued customer, with satisfactory prodcut and service. We would like to look into this matter so we can rectify what went wrong and ensure your satisfaction.

Berger paints is renowned for its top products and therefore your feedback has been taken very seriously and we will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph :[protected] or email us at [protected]@bergerindia.com.

It would be easier for us to act if you can provide your location details as well as the product which was used for painting.

We thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints