[Resolved]  Best Bus Service Mumbai — renew the go mumbai pass

Address:Mumbai City, Maharashtra

Sir,
i am best bus traveler and i buy i go Mumbai bus pass. today when i went to renew my card for current month i stand in Kew around 1hour then i reach the counter the counter man is saying he wants the pan card to take 500rs note or he need change.
i was not caring my pan card i told him in nice manner take a photo id or my visiting card he start arguing with me and finally i didn’t renew my monthly go Mumbai pass.
1. My question is why they don’t post this massage on the wall so peppole don’t west the time if they want pan card with all 500hundred note.
2. Why they shut down the entire go Mumbai counter without any notice to the consumer.
3 what I will do with go Mumbai pass?
4 why they don’t have scanner like others.
5 Why only one counter they have in colaba and the person doing all the work by hand so the one pass is taking 10 to15minutes
regards
manish
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir
My previous pass from Maharana pratap chowk to hedgewar chowk costing around Rs 160/- pm. On yesterday i went to renew the pass at mulund depot the answer received from authority is that minimum Rs 550/- pm suburban pass is available. Is this true. There are large amount of people travel within 3-7 km distance in mumbai why they should pay such high charge for traveling less distances.
Could you answer the query

sanjay
Sir,

I am a best bus traveler, and i use to travel from Mulund Vaishali nagar to Pravhadevi Dadar. My question is that if i buy best A/c buss pass, then can i travel with this pass into non ac buses,

can u please increase the Buses of Rout No 27.at evening time which starts from Worli depot and goes to Vaishali nagar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    558
    Pending
    0
    Resolved
    166
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
    View all Brihanmumbai Electricity Supply & Transport Undertaking [BEST] contact information