[Resolved]  BEST Undertaking - - Bus Transport — Driver very rude

Driver was very rude in talking. Not halting exactly on bus stop & stopping almost 10 meters ahead of bus stop. Very rude to passengers. Cannot see in left-front mirror is passengers are boarding or not & suddenly goes ahead without picking all passengers. Rude to senior citizen when he asked something about route.

Route No: 164
Bus No: 8643 MH01 - L - 9774
Driver ID: any one of (5985/5958)

Mumbaikar.
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Aug 14, 2020
Complaint marked as Resolved 
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Congratulations to BEST for useful routes like 100, 111, 112 for fort area. I suggest that a new route may be started from Churchgate(East) to Kala Niketan to Metro to Crawford Market to Times(CST) to Fountain to Churchgate(East).
Presently Route No.286 is running from Kandivali(West) station to Charkop Village. I suggest that a new route be started from Charkop Villge to Sahyadri to M.G.Road to S.V.Road to Dahisar Bridge to Dahisar(East) to Highway No.8 to Kashi Mira to Bhayender(East) Station. A similar route may be started from Charkop Village to Mira Road(East) and back as ring service like Route Nos:701 & 703.
There are many useful bus routes from Poisar Depot to various destinations. I suggest that a new bus route may be started from Poisar Depot to Bal Bharati School to new Shankar Lane Fly Over to Kandivali(East) Highway to Pushpa Park to Dindoshi to Sanosh Nagar extension.
Route No.207 from Dahisar Bus Station to Malawani Depot/Gaikwad Nagar is very successful. I suggest a new route be started from Dahisar Bus Station to Dahisar Bridge to Borivali(West) to Kandivali(West) to Bal Bharati School to Shankar Lane to Orlem Church to Marve Road sea beach.
CST - Special 2 - For World Trade Centre :

In the morning at 8.30 am :

Lot of difficulties in the services, we see bus standing Drivers and Conductors standing out and smoking - speaking and laughing but when public shouts, gets reply (Abhi pahla bus nahin aya hai -
abhi is bus ka time nahin hua hai - conductor toilet me hai etc.).

Kindly do the needful.
Dear Sir,

You tried running A/C Bus only for 1 day @ 7.30am from Golden Nest only for 1 day.
My question is what will you analyse in 1 day most of the public were unawre that the a/c bus is going to run early you should atleast run a trial for 1 week to 15days then you will be able to get the exact feedback and response.I hope that i conveyed my message properly to you there are many commuters who trave to office from 7.30 as the Share market timings have also increased you will definately get a good response we are atleast 3 passenges from who would board the bus daily from dahanukar wadi stop @ 8.10am to citimall.Hope you would start the trial service again.
Dear Sir,

You tried running A/C Bus only for 1 day @ 7.30am from Golden Nest only for 1 day.
My question is what will you analyse in 1 day most of the public were unawre that the a/c bus is going to run early you should atleast run a tril for 1 week to 15days then you will be able to get the exact feedback and response.I hope that i conveyed my message properly to you there are many commuters who trave to office from 7.30 as the Share market tim ings have also increased you will definately get a good response we are atleast 3 passenges from KRChoksey who wouls board the bus daily from dahanukar wadi stop to citimall.Hope you would start the trial service again.
I suggest a bus from Dahisar East Bus Depot to Andheri Link Road similar to 707.

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