[Resolved]  Bharat Cooking Gas — Difficulty in reaching the distributor

Address:

Thane, Maharashtra

Sir,
I am a vasai resident and a consumer of Bharat Gas by ID 84878. I am facing tremendous difficulty in booking a cylinder with The Bassein Multipurpose Co-op Soc. Ltd. who are the distributors for bharat gas in Vasai-Nallasopara region. The basic problem is that though they provided several contact numbers, they are not reachable, as they do not answer the phone or most times most the numbers are continuously busy and apparently they keep away the receiving hand-set to avoid receiving calls. Consumers have tremendous inconveniences in this regard.

To avoid this torturing practice, the booking should go directly to Bharat Gas, over their email or stipulated numbers to call by landline phone or cell phones by quoting the consumer id and the system should immediately issue a booking acceptance number and date of delivery of the cylinder. If the distributor does not supply the cylinder on the stipulated date, the consumer should be able to contact the Bharat gas in the same fashion.

I shall appreciate Bharat Gas working in the above proposal and acknowledging receipt of this mail.

Thanks,

G. Nair
email : [protected]@hotmail.com