[Resolved]  Bharat Gas — Harasment for Transfer of Gas Supply

In the month of January I shifted from Faridabad to Indirapuram, Ghaziabad.
In Faridabad distributor was Rathi Gas Service (consumer number 4859). As per my information I went to Rathi Gas to Transfer my connection. First day I reach at 4:20 P.M. so they refuse to transfer as being late . As I carried the cylinder and regulator from Ghaziabd, I request several times to take that and release me. They did not listen, just dictate me. Next day I reach at 11:30 PM. Then they ask to give the photocopy which they can inform be before . After getting the termination voucher I reached immediately to Vishu Jyoti Gas at Braj Vihar as I do not have double connection. First day they ask to bring photocopy of Termination voucher, address proof, identity, all these I had in that moment. so they asked for 2 registered post envelop which cost Rs. 23 . no where mentioned. I was ready to bring immediately but they resufe to do in that day. They ask me to come after one week. I request that I need connection urgently as I did not have alternative. So they give me solution to purchase Gas from their go-down with Rs. 550-600. I purchased from them and pay the amount in cash. Its very easy. After one week I went to Vishnu Jyoti Gas to get transfered the connection. Again they refuse as they do not have the paper to make the transfer told me to come after 3 days. I went their after 3 days, again they refuse as they do not have the regulator to provide me the supply and told me to come after 10 days. Now my Transfer voucher valid for one month, so they want my voucher becomes invalid and I continue to purc hase Gas from their go-down by paying double cost. It seems that BPCL do not want customer in legal form. They want to make more profit by selling gas in black. I hope this will be read by atleast one responsible person from BPCL who respect his position.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Harasment for Transfer of Gas Supply,
In the month of oct. 28 itransfered from khirthal to haridwar.so im transfer my bharat gas connection.I went to puspak gas Service haridwar for cyiender but they ask to bring photocopy of Termination voucher, address proof, identity & 2 registered post envelop which cost Rs. 100 for veryfication which is already veryfied by my old gas Hariyali kishan bajar Kharithal with stamp & sin but they not agree. these all give on time.they say it is not the proper way.i booked the my application on dated 28.10.09 but their veryfication letter not reached to till time. i am take follow up many time but the they not give good response and aviod my criticalty.so i requsted kindly arrange me connection asap becoz i have not any alternative.

plz do needful.

Regards
Jeetender chaudhary
Hero Honda Motors Ltd Haridwar.
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6067
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information