[Resolved]  Bharat Gas — clear refusal for new connection

Bharat Gas — Refusal of new Connection by Distributor

Hello,

We have recently moved to Vile Parle (E) and we approached Bharat Gas distributor in Vile Parle (E), Rahul Gas for a new connection.

The owner of the distributorship Mr. M. P. Chaudhari asked me to purchase some other goods while applying for a new connection.

When I mentioned that I am in no need of any other products like Cooking Oil, Pressure Cooker etc and I only need a new connection, I was told that without buying anything addition a new connection wont be provided.

When I asked if this was a Bharat Gas rule, he refused to confirm this and also could not provide any notice that supported this demand.

His staff acknowledged that this was not officially needed and depends on each distributor. The Bharat Gas website also mentions that it is not mandatory to buy a cooking stove from the distributor.

Mr. Chaudhari even asked me to get a Bharat Gas official to call him if I wanted to have the connection without buying anything else from him.

I was surprised by the attitude of this distributor towards the consumer.

I am sure this is not in accordance with the way Bharat Gas wants to treat their customers.

Can you please ensure that action is taken against this distributor and we are provided a new connection?

Ashish Deshpande

Hi,
I have got a new connection recently. The distributer forced me to buy the gas stove from them and i did that because it was urgent to me. But when i visited to the website of BPCL i came to know that it was not mandatory. now i want them to accept their mistake and stop the selling the goods forcefully.
How can i do it.
Regards,
Pawan

For providing new connection the distributer is forcing to purchase gas oven from his shop which is very costly in comparision of market price. He is demanding Rs.4, 500/- for providing single cylinder connection. When he was asked to give the receipt of the total amount an excuse was given by him that for getting distributorship lot of money was spent that's why the extra money is charged. I want to know ; (1) whether it is a price rate which is approved by the company or it is just decided by the distributer and it is not mandatory to provide the receipt on the actual money which will be paid for new connection. (2) it there is any hard & first rule to purchase gas open from the distributor's shop only.


Ashis Sarkar
IIT Kanpur
[protected]

Distributor
169436 MAA NACHINDA BHARATGAS DISTRIBUTOR