Bharat Gas — not received refill even after one month

Bharat Gas — Not delivering the the refill even after one month over

Hi,

I have a gas connection cons. no . 34285 under Rashmi Gas Agency, No.2, 2nd Cross, Opp. KR Puram Railway station, B. Narayanapura, (Proprieter Name is Harish). First of all, to
book the refilling, I need to go there in the office with the cons-book, because nobody will lift the phone, eventhough so many numbers are provided. After the booking, I will not get the cylider delivered in my place, instead I need to go there in the office to get the billl and I need to visit the godown with the bill to get the cylinder. They never delivered the gas to my place in the last 5 months. This time I booked the gas on 12th Feb 09 and decided to follow-up through phone only. Very often I got customer service
executives and they ensured that the gas will be delivered the day I called them. None of the promises came true so far. Today (23 Mar) I got one of the executives in line and when complained about the issue, she spoke me in a vey rude manner saying " Go and complaint, We know how to manage it" .I heared that there are lot of complaints against this agency and lot of people have made
the transfers to the Bannaswady branch. I am wondering, why IOC can not cancel the approaval for this forged and adulterated agency to help the public atleast?

Hi..,

I have a gas connection cons. no . 41036 under Chetanya Gas Agency, Nehru Road, Dombivali (East).
First of all, to book the refilling, I need to call 10 to 15 times, because all lines are getting busy, eventhough so many numbers are provided. After the booking, I will not get the cylider delivered in my place, instead I need to go there in the office to get the billl and I need to visit the godown with the bill to get the cylinder. They never delivered the gas to my place in the last 2 months. This time I booked the gas on 30th Oct, 09 and I continously follow-up through phone & visited to godown. Very often I got customer service executive and they ensured that the gas will be delivered the day I called them. None of the promises came true so far. Today (12 the Nov) I got one of the executives in line and when complained about the issue, she spoke me in a vey rude manner saying " Go and complaint, We know how to manage it" .I heared that there are lot of complaints against this agency and lot of people . I am wondering, why IOC can not cancel the approaval for this forged and adulterated agency to help the public atleast?