[Resolved]  Bharat Gas — selling additional products with gas

This is the case of a small town of Punjab called Kotkapura. We have monoply of Bharat gas under the agency named Geena Gas service. If after booking you go to collect the cylender they will charge you app 20-30 Rs extra and gives you a packet of Biscut or Namkeen or Achaar etc. First I thought that it may be free gift from company because I was not aware of the exact price of gas cylender but when I found the exact price I refused to pay extra money and the you cant have any gas then. If anybody refuses to pay they send him back with excuses like your cylender no doesnt match or gas finished or this connection is not under your name so you cant have it even if the connection is under any family member name, basically they are selling other products along with Bharat gas.
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Aug 14, 2020
Complaint marked as Resolved 
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On Aug 2011, I had request for new gas connection at Virdi Bhart Gas agency, Phase 10, Mohali, Punjab

Every time i go to agency, Baldev singh (owner) refuse to process the connection request and say that he is not getting the cylinders from Head Office .
He is charging for new connection are Cylinder charges Rs 1800, unknow : 700, Burner : 2500,
Where the Burner are very low quality which are between Rs 500-600, but they are giving it forcefully on Rs[protected]. Irrespective to customer (myself) required it or not .
My fight is that actual connection charge is only between Rs[protected], then why they are charging Rs 5500 /- . I had email to bharat Gas HO too but still didnot received any help .
Pls tell me how can I fight this kind of inconvenience, whom to i approach, Bhart Gas Co, RTI, Food & supply office or consumer Court

Gulbeer Singh
Mohali, Punjab
Cell [protected]
[protected]@gmail.com

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