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[Resolved]  Bharat Gas — Very poor customer care

The most poor service...lack o[censored]nderstanding customer care..not responding to the calls...
Complaint marked as Resolved Aug 14, 2020
Complaint comments  11 CommentsShareTweet

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sir,
The advance home delivery system got terribly missmanaged.In spite of booking in advance/giving complaints regarding indiffrent attitudes towards timely home delivery of lpg cylinder, our complaints, remains largely unattended.We have to be always in constant vigils as to when the truck-load-of-cylinders shall come.Very often it is either resulted in long waiting&waiting or just to listen a pretty simple answer i.e. 'sorry no cylinders are left with'.
Sir,
The home delivery system of CHIRIMIRI-'Shriram Gas Agency, Bharat Gas Distributors, Haldibadi, CHIRIMIRI, distribution code-351896, got terribly missmanaged.In spite of booking in advance/giving complaints regarding indiffrent attitudes towards timely home delivery of lpg cylinder, our complaints, remains largely unattended.We have to be always in constant vigils as to when the truck-load-of-cylinders shall come.Very often it is either resulted in long waiting&waiting or just to listen a pretty simple answer i.e. 'sorry no cylinders are left with'.

As such it is the duty of ditributor to provide cylinder at the door step after being called upon by an advance phone-call for homedelivery. There is no such system available here now a days.It is the GOD who will save us from such an worst gas distribution management systems.

Yours, most disatisfied consumer
HIMANSU PRADHAN
CONSUMER NO:9860
P.O: CHIRIMIRI, DIST: KOREA
CHATTISHGARH

bharatgas — WORREST HOME DELIVERY SERVICE

last cylinder had delivered on 30-12-08, they said that next booking will be after 15 days but they will not book even 1month, i had booked on 7-2-09 but not yet i got the cylinder, they are not delivered at home, neglect answer of delivery. so whom to i call...
m/s gautam gas agency dilshad garden, delhi-110095 ki service very very poor he online booking ke eight din baad bhi abhi tak cylinder ki delivery nhi hui he my online booking no. is 558681dt.29.01.2010 he and today dt is 05.02.2010 time 6.15pm he
dear/ sir

i want to say that i am applied for new gas connection in august of bharat gas in derabassi name of agency is shaheed sub. balbir singh gas agency. contact no of agency is [protected], [protected], [protected]. i visited this agency many times but always they did not give any satisfiable answer to me. after many months i cannot got my gas connection.they also said that they will do the verification of the addresss.but till now they did not do the verification. i m face many problem without gas cylinder.many people say that they sold the gas connection in black.please resolve my problem as soon as.

thanking you
yours customer
paramjit kaur
house no 34
adrash enclave
vill-dhakoli city-derabassi(mohali)
state-punjab
mobile no-[protected]

Bharat Gas — Power Customer service

Why they are taking bharat gar agency i dont know without knowing the term "Customer Service Our Motto"
I can get the Call connection from American President if dialing two or three times atleast somebody can respond wheareas this thiruvottriyur bharat gas line number always busy. if any gas eak complaint i cannot get line to give complaint .and for delevery they are are taking 25 to 30 days ...and also these gas agency employee caught by police recently by selling cylinder black market Rs 600 to 700/- please cancel these gas agency let me give good proffesional dealer................
Hi, Me from bangalore. I wanted to contact the customer care of Bharat gas. When i search through the Bgas web, i found that the the number given in the link " http://www.ebharatgas.com/pages/Customer_Care/CC_Value_Added_services.html " saying "Mr. D.C.Patra, Chief Manager Strategy (LPG)" is an invalid number. The number given there is Phone:[protected] and the email id is "[protected]@bharatpetroleum.in". When i tried to reach this number it is an INVALID number!!! This is given in Bharat gas web site as chief manager strategy. Then i tried calling the number [protected], which is the customer care number for Bharat gas in bangalore. But the phone is always disconnected.(The phone is kept out of service manually ie the receiver is kept apart). This i made out when i went to the MG road office of the Bharat gas(Address: DU PARC TRINITY, 7TH FLOOR M.G.ROAD, BANGALORE 560001 TEL. NO.[protected] . Frankly speaking there is no valid number for Bharat Gas for the customers to get it touch with. This is a very bad truth. Can you please help me out any valid number if any is available please. The information given above are very much true. Anyone can cross verify these things.
One of the worst customer service. No one lifts any call. Don't know when public sector will act promptly to customer problems.
Bharath gas customer care service is very very poor in cheenai. [protected]@yahoo.com
Sir this is the emergemcy support required from u. Last 3 montha i was in sick and also i went to treatmemt regarding this i cannot book the gas in bharath gas agency.Now my account get deactivated now i was submitted my proof & everything on last two days. still my account not get activated. I spoke to customer care they said "it will take more then one week" IM VERY WORRIED ON THIS.. i have liitle child without cylinder i am not able to handle my family.Please my humble request for activate the my account.
PLS SUPPORT ME...
my customer no:52077476
DPR no:404476
Sri annai bharth gas agency,
Plot no:17, NH 1
Shekizhar street
maraimalai nagar -603209
Chennai
Dear All,

My Consumer.No[protected], Complain.no-406633 Dated-20.01.2014 But not Action from Bharat Gas Customer Care till Date
Thanks & regards...
Akhilesh Kr

Faridabad(Hariyana)

[protected], [protected]

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