[Resolved]  Bharat Gas / Cooking Gas LPG - cylinder for home use — No proper response

BHarat GAS cooking cylinder — No proper response

Dear Sir,

My agency address is :
Shree Kumaran Agency,
Arumbakkam,
Chennai.
Tel Ph : 2475 5111, 2475 6111, 247 8888.
Ref : Consumer No. 13963

The government had passed a GO stating the price reduction of gas cylinders from 29/1/08. Having booked my cylinder on 19/1/08 ( according to the un written rules of agency that only 21 days after the delivery of the previous cylinder and the delivery of the next cylinder takes more than 10 days from the booking date). Now the reduction of the cylinder cost will be practiced only for the cylinders booked from the GO date says our agency. Is it true? and also that they are not ready to answer us through phone whenever we raise up any question. The present cylinder booking practice of waiting for 21 days after the delivery of the first and still waiting for more than 10 days clearly shows that one cylinder should atleast go for 32 days at the minimum but sir, if my cylinder gets over earlier they question me like how many members at home and all that which I think is in no way relevant to them. When we call them and ask them many more details they easily cut off the phone connection and there is NIL response for any question asked. Is our democracy so bad that paying money for no service and not even giveing a proper response to the consumer practised so very well in India. Kindly do the needful and teach them basic consumer service details.

Thanking You,

Yours Truly,
Daisy

LPG Cooking Gas — Complaint about Bharat Gas

Dear Sir,
We have booked our order online on dated 28th Feb2009, but we don't received yet now.
We have booked again on 4th Mar 2009 but they don't take any action.
Please help us. Booking details are given below.

Thanks
Ramesh Chandra Shastri,
Mobile No.[protected],
28th Feb2009 Order No. :311636
4th Mar 2009 Order No. :312351
Name of Distributor:MANVIR GAS AGENCY
Customer ID 27682 Bharat Gas,

LPG Cooking Gas — High price for new connection

The agency is charging Rs. 7700.00 for a new LPG connection needed for cooking purpose. Other than is unnecesarily forcing to buy kitchen accesories though are not needed.
For the same charges at Udaipur are about Rs.4600, very strange as how could it be so high in a small city.

LPG GAS- HOME USE — PROPERLY DOT DELIVER

Neyveli and Vadalur we have only one agent (UMA GAS DELAR),he says every 21 days only we made booking after ten days will supply full cylinder,but properly is not deliver correct time,because area is very big,customer facing lot of problems,when we are calling he is not answer,allways phone is busy fullday,booking also very difficult,plese indian oil corporation please consider this problems.mainly house wife people facing lot of problems.

Neyveli and Vadalur we have only one agent (UMA GAS DELAR), he says every 21 days only we made booking after ten days will supply full cylinder, but properly is not deliver correct time, because area is very big, customer facing lot of problems, when we are calling he is not answer, allways phone is busy fullday, booking also very difficult, plese indian oil corporation please consider this problems.mainly house wife people facing lot of problems.