[Resolved]  Bharat Gas - Natraj Gas Agency, Kothrud, Pune — Not Attending Phone Calls for Cylinder Booking after 21-25 days

Address:Pune, Maharashtra

I am Customer of Nataraj Gas Agency of Bharat Gas, Kothrud, Pune -38. From last couple of bookings for gas and till now, they haven't been receiving any kind of call for gas booking which happend every after 21 days of previous gas delivery. When we physicaly meet and asked about such problem they response is really worst. Every time we have to do much strugle for booking of gas. There representatives not responding to our problems and yet dont get book on phones.
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Aug 13, 2020
Complaint marked as Resolved 
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Bharat Gas — not attend the phone

This is so many times happen they are not attending the call and not respond, my booking is not done timely.
considering the problem and take necessary action .

thanks
no budy pick the phone in booking agency.his no is 2612528
name is -Rajdhani gas servise

Rajdhani Gas Service — Trying to call, no response

Hi!

My name is Shubh Lata and consumer No. 5100 at Rajdhani Gas Service, Naharpur, Rohini, Sector-7, Delhi. I am trying to call them since morning but there is no response.

Regards,
Shubh Lata
no body pick the phone agency contact no. :[protected]/16
Not Attending Phone Calls for Cylinder Booking after 21-25 days
I am also Customer of Nataraj Gas Agency of Bharat Gas, Kothrud, Pune -38. From last couple of bookings for gas and till now, they haven't been receiving any kind of call for gas booking which happend every after 21 days of previous gas delivery. When we physicaly meet and asked about such problem they response is really worst. Every time we have to do much strugle for booking of gas. There representatives not responding to our problems and yet dont get book on phones.
I am consumer of BP gas from last so many years... Feom many months we are not getting the delivery of refilled cylinder even after 15 days of booking? Is there any genuine problem of shortage? or is it your negligence?
I am consumer of BP gas (2 cylinder) from last 3 years. we got the delivery of refilled cylinder then booking was taken 15 days after & after booking it will be 15 to 20 days we get the delivery of refilled cylinder. this is totaly one month process.Before month gas cylinder was empty. How can manage this is genuine or ?

Guru
very bad response of booking and delivery time or bad service this agency is not service provide to public ... i am not happy this agency service mr surung dist village industries officer pune
Worst service and irritating attitude. They do not know how important it is for us to receive the cylinders on time. After booking, we have to do follow-up several times, that too after 15 days. If follow-up is required after 15 days, then what sense is there in telling that they are serving us. Even we are working, we do not take things so casually or give irritating reply. The type of work is different but RESPONSIBILITY & COMMITMENT remains the same. WAKE UP!!! and give prompt service or else speak softly and give convincing reply you NATRAJ GAS STAFF...

The owner of this agency also should not sleep for long time. he should act responsibly...
Horrible Company.. Horrible Service of Pipeline Gas. They even misplaced my cheque and asked me to pay fine on the same even after admitting it was their fault. No sense of customer service. They dont pick up phone too.
We were customer of Natraj gas. We had cancelled our piped gas connection on April 22, 2013 and submitted the deposit receipt. Till now we have not received the refund of the deposit of Rs 2000. We were promised that the last bill amount will be deducted and the balance amount will be credited to our account. No proper response when called. They are banging the phone down.

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    3,Vaishali Apartments, Behind Kothrud Bus Stand, 3,Dahanukar Colony, Kothrud, Pune, Maharashtra, India - 411038
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