[Resolved] Bharat Petroleum Corporation Limited — compulsory purchase of 5 ltr veg. oil with extra cylinder

Manshya Marketing pvt. ltd

from Bengaluru, Karnataka

Address:

Pune, Maharashtra

Dear Sir,

Ref: Blue card no.5538299 4.0 4(j) AGRAWAL LATA RAVINDRA

I went to get extra cylinder on 20th may, 2011 to Pushpam Gas Agency,635/1B, New Gajara Society,Bibwewadi, Pune-411 037.
He charged me as under:
Subscription voucher (SV[protected] dt. 20/05/2011
For Cylinder Code 11 Quantity - 1 Rs. 1250/-
SV stamp duty (BPCL) 100/-
Insidential charges (Incidental charges??) 45/-
TOTAL Rs. (Cash memo. No.RCM/03/387/09 dt.20.5.2011 1,395/-
Cost of Gas 350/-

In addition to the above, he made us purchase 1no Fortune Refined oil SF 5ltrs. Costing Rs. 450/-
(Cash memo no.03/271 dated[protected] time 11.00 hrs. Operator Anjali.)as scheme floated by
BHARAT PEROLIUM for 2nd Cylinder. TOTAL PAID RS. 2,200/-

I am wondering why BPCL who is in Petroleum products , want to force its customers to buy
Vegetable oil by linking it with issue of 2nd Cylinder??.

If one protests, then one gets a rude reply that “We will not sell you extra cylinder.(2nd cylinder has become a necessity due to short/irregular supply).

I seek your explanation/clarification on such transactions by your dealer, when you regularly advertise that your dealers can not force a customer to by Hot plate etc from same dealer.

Thank you.

Yours sincerely,
Lata R. Agrawal
Tel;[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rajiv88

from Khanpur, Uttar Pradesh

Bharat Petroleum Corpn — Late Gas delivery and misbehave

Dear Sir,
I am your gas consumer of bharat petroleum connection no. K-34199 in the name of Rajiv Kr. Agrawal, C-2/306, Gulmohar Enclave, Rakesh Marg, Ghaziabad. My connection is registered with M/s Kamla Gas Service, Nehru Nagar, Ghaziabad. This dealer is always supplying gas after 5 to 15 days of booking after repeated request on telephone and visiting their place, for example I have booked the gas on 21Dec2010 but they supplied on 05Jan2011 and then booked on 29 Jan 2011 but supplied on 3Feb2011. Every time they are telling that the consumer has to take delivery from their godown and if the troubled customer is visiting their godown they are telling come after 2 days but they are showing all the deliver from their staff after charging the delivery charges because the troubled customer has no option to pay the full money for cooking their food. They are entertaining the booking only after 21 days of supply of the previous cylinder. In this way a cylinder is given to the consumer after 30 to 40days which leads to unfair means for which if a person is giving Rs 100/ per cylinder extra they are giving the gas without booking. After all the discrepancies the person attending the phone and customer is always talking in a abusing manner and in such a manner that he is supreme and the person before him is none a person. So you are requested to please take action and examine the record that whether they are supplying the gas to the consumer after recording on the consumer card or not. and also please take action regarding behavior of the dealer to the consumer.
Your sad customer
Rajiv Kr. Agrawal,
Ph [protected]
[protected]@gmail.com

navnit.jha

from Pune, Maharashtra

Hi,
I am from Pune. I went one of your Petroleum(Dealer) dated 03/April/2012 9:30PM. There are three Petroleum delivery man present at that time, Among three two delivery man are drunk. when i ask for bill drunk delivery men did misbehave with me. Dealer Name Om Sai Ram Ful Centre, 64/4, Pimple Saudagar, Pune-27, Maharastra.

Could you please do the needful.

Thanks & Regards,
Navnit