[Resolved]  Bharat Petroleum Corporation Limited — talk to us portal do not accept my query

Address:

Maharashtra

DATE : 13.03.13

THIS IS WITH REGARD TO NON ACCEPTANCE OF QUERRY BY BPCL WEBSITE - IN TALK TO US PORTAL

EACH TIME I TRIED TO PUT SOME QUERRIES, A MESSAGE APPEARS INVALID CHARACTERS ARE NOT ACCEPTED.

IN IT, MY NAME AND ADDRESS IS ALREADY APPEARING. MY ADDRESS IS CONTINUED BY THEM, BY STATING : CALL SIR KADU SIR*9/*2/11

THEN HOW MY QUERRY WILL BE ATTENDED BY BPCL'S CUSTOMER SERVICE SECTION SINCE INVALID CHARACTERS ARE INCLUDED IN MY ADDRESS BY THEMSELVES. UNLESS THEY REMOVE THAT -CALL SIR KADU REMARKS -THEIR CUSTOER SERVICES-TALK TO US PORTAL WILL NOT ACCEPT MY QUERRIES.

FURTHER, I HAVE BOOKED MY GAS CYLINDER ON THEIR BPCL WEBSITE VIDE BPCL BOOKING REF NO 34110904 DTD 25.03.13. NORMALLY GAS CYL IS DELIVERED BY THE DISTRIBUTOR AFTER A MINIMUM OF 8 DAYS. WHEREAS THIS TIME HE DELIVERED THE CYLINDER WELL BEFORE WITHIN 2DAYS AND ON A HIGHER RATE FOR MORE THAN Rs.922.00. I DO NOT GET ON WHAT BASIS THE RATE IS HIKED.

IF IT IS WRONG CAN I GET BACK EXCESS AMOUNT PAID BY ME. ?