Bharatmatrimony — About Refund

 
4 Reviews
Kerala, India
 Aswathy Sadasivan
Dear Sir/ Madam I was a paid in the bharatmatrimony for 3 months as part of their auto renewal subscription they took £59.04 from my account after three months as am not interested to become a paid member I asked refund they told me refund will take 7 business days. I called them, i send the mail to the help-desk, i used their chat live service they told me they will refund the money. Nearly one month gone i didn't get my money. I submitted my bank-statement to the help desk they put money on 5th September and they took money on the same day and now they are saying that they refund the money. Am sending my bank statement along with this complaint. Please do the needful..

About Refund
About Refund
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

i need my money BACK...

Dear Mam,

We regret for the inconvenience.

We request you to send the Matrimony ID / Email ID to [email protected], so that we can check and assist you with. Also you can reach me in my hand phone number +[protected]

Regards,
Akilan
Dear Mam,

We are waiting for your revert. Request you to provide the details so that we can address your concerns on priority

Regards,
Akilan

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    Bharatmatrimony - About Refund

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    India

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