Hi, I am here to request urgent attention on complaint number BM16549273.
Account number :H5568853
I wanted to recharge my account - for “ till u marry “ account.
To get the discounts, I reached out to the executive online.
She guided me to make two payments 5800 rupees and 3200 rupees.
The payment was successful, she confirmed and my account was recharged.
After few days, the account was degraded to free membership .
Since then I have been following online with online bharatmatrimony customer care executive / chat and...