Big Cinemas — Money debited but ticket not booked

Address:

Mumbai City, Maharashtra

I have booked tickets through BigCinemas web site. My money is debited from the bank but there is no confirmation from the Big Cinemas and I got the error after booking tickets.

There is no response from the phone numbers they have provided. There is no customer care phone number. No one gives a damn...

I dont know what should be my next step. I lost my money for nothing.