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[Resolved]  Biotique — Products below standard

I am a 16 year old using Biotique products for the past 5 years as my mom is an avid beleiver in their products.
Yet, i find that of late the colour and smell of Biotique Lip balm ( batch number-8009, purchased from Empire stores, Sector 17, Chandigarh ) and Wheat Germ ( batch number-005, purchased from Bhatia Supermarket, Sector 35, Chandigarh) dont match from one buy to the other. The lip balm shade varies from a red to a dirty maroon and even smells different .The wheta grem cream also varies from a white to a pale yellow.
Shouldnt there be a consistency in their products..??
Please imform me as to why such varations occur..
Thank you--
Yamini Y.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I have ordered biotique product on 9th Sep. Two days spend and still now no information about the delivery of the product. Even customer care number is not working. One of the worst service i have ever had. I paid whole amount of the product. Even no idea how to cancel my order.
Hi, I purchased Biotique Bio peach peel off face mask a few days ago from a Health and Glow outlet. The product is well within its validity date, but still on opening the content, I get a strong odour like that of nail polish remover. On applying to the skin, i feel breathless, I do not think it is safe to use. Can somebody please look into it?

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