Birla Sun Life Insurance — Birla Sun Life Insurance - CHEATING / DOUBLE CROSS IN MAKING INSURANCE

Address:

Thane, Maharashtra

Date: 18/01/2013 To, The Branch Manager, Birla Sun Life Insurance Chakala Branch, Andheri, Mumbai Subject: Double Cross / Cheating of Birla Sun Life Policy No –[protected] Dear Sir This is to inform you that one of your Advisor who has double cross the document for the policy no –[protected]. I Mr Sanjay Soni, now the policy owner of this policy already discuss this matter in your office for the same with Dr Yashwant Yadav. I want to make policy for my father for Pension Plan as per discuss with advisor having Mobile – [protected]. I had provided the document as per requirement of the advisor only and he has done the mistake for this. So I provided document of my father and myself as a nominee. I had already informed to him that I will be only nominee of this policy and the owner of the policy holder will be my Father, so he said that’s why they required my detail and document for further process. Agent has double cross the document. He had made policy in my name instead of my father. On 03/12/2012 when I received the policy at my home address, I informed the agent regarding this and also confirmed by the customer care. Agent has told me that provide me the document so that he will make change and provide the required policy in proper manner. I had handed over the same and before handing over the policy I had made photo copy of the same which is lying with me. Since[protected], I am regularly calling to Agent at above mobile no and the advisor of the policy Ms Neha Thakkar (Same Branch), and one more person who has come with Agent assistant having mobile no – [protected] no one is replying for this incident. So on 03/01/2013, I had visited on your branch as discuss the matter with Dr Yashwant Yadav. He told me to keep quiet for two to three more day so that all matter can be hear by him and he can take necessary action regarding this policy. I was gone out of Mumbai for my official work that’s why this letter has been kept pending. So I request you to look into this matter very seriously so that the same could not be revising in future with others. Looking for a great result against this matter from side. I am also writing this issue to IRDA if no result comes out. Thanking you Birla Sunlife Insurance Policy no[protected] My Personal detail is as below: Name : Sanjay Nandlal Soni D-O-B : 06/Sep/1982 Address : Room no – 11, 1st floor, Sai-Leela bldg, Anand Nagar, Opp. Shankar Temple, Kalwa East, Thane – 400605 Mobile – [protected] Email : [protected]@lcms.in, [protected]@gmail.com PAN No – BIMPS207J