[Resolved]  Birla Sun Life Insurance/ BSLI Vision Plan — Fraude / Cheating / Missale- Done by Probus Insurance Broker Ltd on behalf of BSLI

Address:

Gurgaon, Haryana

I, Ravi Kant Gupta will like to bring in your kind notice that Ms. Sania Gupta(mob.-[protected]) Mr. Ravi Kumar ( Mob: [protected]) claiming to be an employee of birlasunlife, Jasola new delhi office, approached me on phone and told me about Birla Sunlife Insurence Policy-Vision Plan having following benefits-

a) to pay premium for only five year.
B) to get rs 2,67, 000/- In last of 5th year
C) to get medical insurance for me, spouse and child for rs 4,00,000/- (All Member)

On 31-07-12 I received the policy document, to my dismay the payment term was 20 years and medical benefit for me only. Immediately, I called Ms. Saniya Gupta and told her that I want to return/cancel the policy, but she told me that I need not to worry as all the things she told me will be in the statement which is going to be issued within one week.

After half an hour I got a call from Mr. RaviKumar (Probus Insurence ) stating that he will send executive to collect the orignal policy document from me & whatever the features has been advised by Sania Gupta, you will get in revised policy. Mr. Ravikumar ( mob# [protected])he said make a circle with pencil where ever you want changes it will done and policy will return within 5 day's.

I got to know that there were only change has been done thourgh free look form ( Which is not filled and signed by me, done fake signature by them self ) pay term now it is 19 Yrs.

I called and request to customer service to log a complaint on my behalf that I want to cancel the policy reason I am no more ready to accept the free look changes & want to cancel the policy.

I have made a number of complaint to customer service but not getting appropriate response and not got my revised policy till date.

On policy document, name of a broker is mentioned i.e;Probus Insurance broker ltd .

I lodged a complaint with bsli,that as per given commitment not given and probus insurance brokers ltd persons not picking any phone and not giving soltion for it,

Company of this stature should not run-away from its responsibilities towards their official advisors, who are misguiding & cheating innocent investors. It means bsli is hand-in gloves with its brokers

I am sure your forum will be of great help to me in solving the matter and getting me back my hard-earned money with intere as on priority.