Birla Sun Life Insurance Co Ltd — Bsli & Probus Insurance Broker Ltd.

Address:Pune, Maharashtra

Hello Birla Sun Life,

I am Vinayak Ganji from Pune. I received the call from Birla Sunlife Insurance (that the caller said to me that he call me from Birla Sunlife Insurance Delhi Head office not from the Probus Insurance Broker Ltd. office) that a policy named Birla Sunlife Insurance vision plan for 100 years in which if I deposit Rs. 30,000/- Per year then I can get loan from Birla Sunlife Insurance Rs.300,000/ with in 40 days.

I said to him please send her executive & collect the Document from me. He send his executive on the same day & he signed me the documents. I had little bit doubt about this policy when I has inquired this policy detail and I shocked came to know the payment term that is 20 years instead of 10 years and there is no any loan facility available. When I complaint to the caller gentleman Mr. Alok Mehta (Cell No: [protected]), he said to me that this is special policy and already you loan approval from Birla Sunlife Delhi H.O. not available any branch office. I made very big mistake trust him and his commitment where I find out Probus Insurance Broker Ltd. Cheated me.

After that I approched to Birla Sun Life Insurance Sangam Bridge RTO office, PUNE on 19th june & explani the detail and policy cancellation application, I.D. Proof & a complaint letter against Alok Mehta that he was doing the fraud to giving wrong information about the particular policy(VISION PLAN) Company repersentative Miss Sandhya told me that the refund Rs. 30000/-Made with in 15 days. I came to know my policy was not issued it will refund as possible as early with in 15 Days. But till date (3 July,2012) there is no any update about my policy cancellation and I do not get my refund amount Rs.30,000/

Later 21 June again I received call from Alok Mehta (Cell No: [protected]) Probus Insurance Broker Ltd. threaten me if I will cancel this policy so, it will deduct 50% of my premium amount. (That is Rs.15,000 instead of Rs.30,000).

Now I think that the Probus Insurance Broker Ltd. is fraud & If I do not refund my amount as possible as early from Birla Sun Life Insurance company so, I will filed a strong case against them as early as possible.

APPLICATION NO: A46164525

POLICY NO:[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

we have revamped our customer servicing and would love to hear from you .. please connect with us on
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Birla Sun Life
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    550
    Pending
    0
    Resolved
    333
    Birla Sun Life Phone
    +91 22 4356 8000
    +91 22 6691 7777
    Birla Sun Life Address
    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
    View all Birla Sun Life contact information