[Resolved]  Birla Sun Life Insurance Company Ltd / Flexi Plus Policy No.[protected] — No action & refund after requesting for cancellation of Policy during Free Look Period

Dear Sir
I woud like to inform you that I was explained about the Children Dream Plan Policy & no brochure about the policy is given even demanding many times from insurance adviser, and when I
received the policy & read the policy features, I surprised that I have got Flexi Save Plus Policy, which have very high premium allocation charges about which I was not aware and not told by advisor .
Therefore I submitted written request for cancellaion of policy during FREE LOOK PERIOD on 09-07-09 & also request to cancel further ECS payment through my Bank, when I have not got any response, I again reminded on 22-07-09 at Call-Center, (ref no[protected].Again till now I have not got any Correspondence regarding cancellation of policy, but today I have got SMS that my installment will be paid from my Bank on[protected] for Rs 1499.68 for above policy, when again I contacted at customer care center I was told that my cancellation request is under process, & again my complaint again forwarded to concern authority on priority basis, But I am worried if action is not taken immediately, my
first installment will be paid from my Bank on 27-08-09 even after cancellation the policy.I have already
paid Rs3000 +Rs259 by cheque no114004 dated 27-05-09 drawn on State Bank of India.
Pl consider my case & action shoud be prompt.
Thanks

SANJAY K RAWAT
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Birla Sun Life
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    550
    Pending
    0
    Resolved
    333
    Birla Sun Life Phone
    +91 22 4356 8000
    +91 22 6691 7777
    Birla Sun Life Address
    One India Bulls Centre , Tower-1, 17th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road, 3., Mumbai, Maharashtra, India - 400013
    View all Birla Sun Life contact information