[Resolved] Birla Sun Life Insurance Company Ltd / Flexi Plus Policy No.[protected] — No action & refund after requesting for cancellation of Policy during Free Look Period | |
Dear Sir I woud like to inform you that I was explained about the Children Dream Plan Policy & no brochure about the policy is given even demanding many times from insurance adviser, and when I received the policy & read the policy features, I surprised that I have got Flexi Save Plus Policy, which have very high premium allocation charges about which I was not aware and not told by advisor . Therefore I submitted written request for cancellaion of policy during FREE LOOK PERIOD on 09-07-09 & also request to cancel further ECS payment through my Bank, when I have not got any response, I again reminded on 22-07-09 at Call-Center, (ref no[protected].Again till now I have not got any Correspondence regarding cancellation of policy, but today I have got SMS that my installment will be paid from my Bank on[protected] for Rs 1499.68 for above policy, when again I contacted at customer care center I was told that my cancellation request is under process, & again my complaint again forwarded to concern authority on priority basis, But I am worried if action is not taken immediately, my first installment will be paid from my Bank on 27-08-09 even after cancellation the policy.I have already paid Rs3000 +Rs259 by cheque no114004 dated 27-05-09 drawn on State Bank of India. Pl consider my case & action shoud be prompt. Thanks SANJAY K RAWAT Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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