[Resolved] Birla Sun Life Insurance - Dream Plan Fund Coverage, Life Coverage — Fraud | |
Sir, Reference: Policy no:[protected] Policy holder: Thomas Thomas Client Id (Owner):[protected] Contact No:[protected]/[protected] Email:[protected]@yahoo.co.in/[protected]@yahoo.com This is for your information, records and further necessary action at the earliest with reference to the above mentioned policy. After continuous follow ups with Mr.Bhanu, (Mob:[protected]) your executive under Mr.Sai Babu .B (Agency Manager),Somajiguda , Hyderabad, finally I could collect my policy bond by September 2nd week. Even after the realization of my cheque, it took more than a month before I could receive the policy bond. But well, with this inordinate delay in services your bunch of surprises was not over. Next was a major mistake in the policy. My date of Birth is wrongly mentioned as 17/11/1961 instead of 1951.My driving license copy was submitted as age proof which bears DOB:17/11/1951. The same was pointed out to Mr.Rajshkhar (Somajiguda) and I have even given a copy of my passport for correction and updation of DOB. Again it is more than a month with futile efforts made from my end calling the concerned people. It is a matter of concern that a company of your profile has responded in this manner or rather not responded to your customer with whom you look forward to an enduring relationship!!! Meanwhile I was shocked and confused to see the copy of my driving license which is a part of the policy bond. My DOB reads 17/11/1961 in the same whereas the original bears 17/11/1951.This is a very serious issue which needs to be addressed immediately and investigated further. The customer care executives available at your toll free no : [protected] seems totally clueless as your server is down almost always. Through your website I have lodged a complaint for which I got a reply mail asking for further details. I wish to thank you for the same and hope these details are enough for you to take necessary corrective measures. I hope there will definitely be immediate action from your end which will help in having the trust and faith of customers like me in future also. Regards Thomas Thomas Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
sir,
i rajesh verma my policy is[protected] .and client id [protected] . sir i have face the problem that i cant register ... so sir i cant take my persoanal information about the birla sunlife dream plan ... pls sir help me ..
my mobile no is [protected]
i rajesh verma my policy is[protected] .and client id [protected] . sir i have face the problem that i cant register ... so sir i cant take my persoanal information about the birla sunlife dream plan ... pls sir help me ..
my mobile no is [protected]
Sir,
My self Ajay Kumar Agrawal & my policy no.[protected]. I want to check online status of fund value and statement.
Kindly help me.
Thanks N Regards
Ajay Kumar Agrawal
+91-[protected]
My self Ajay Kumar Agrawal & my policy no.[protected]. I want to check online status of fund value and statement.
Kindly help me.
Thanks N Regards
Ajay Kumar Agrawal
+91-[protected]
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Birla Sun Life Insurance — regarding my passport number
himy self is daljit singh, my date of birth is 15/03/1979.my father's name is satnam singh from batala. i want my passport number, kindly tell me