[Resolved] Birla Sunlife Insurance Co. — policy cancellation & amount refund | |
Dear Sir, Consumer Compalint Forum Sub: Birla Sunlife life ins.Policy cancellation & Premium amount refund Myself Suraj Kumar resident of H.no-1073, Type-6, NH-4, NIT Faridabad, Haryana. I was sourced a life insurance policy by one of Birla Sunlife ins. agent from Crown Plaza branch, Faridabad, its Policy no. is[protected]. I took this policy in Dec 2008 but I didn’t received any policy papers till Aug 2009,meanwhile I called up at the same branch to cancel the policy but it was not cancelled & the ins agaent was also not available. I got to know from customer services that my policy papers are already received by some Mr.Daya but I don’t know anybody with this name. I was advised to forward the request for second copy on a 200/- Rs. Stamp paper. I forwarded the same on 10/08/09, I personally collected second copy on 29/08/09 from Crown Plaza branch 3rd floor. On the vary same day I forwarded the policy cancellation request once again then & there & I took the acknowledgment also of cancellation receiving letter. I was promised that I will be receiving the refund of the premium amount chq in next 10 to 15 working days but the policy is not cancelled yet. I am highly surprised to get this kind of response from a reputed organization. I want this policy to be cancelled & my money back. I am requesting you to please look into this matter personally & give me response as soon as possible or I have to put in this compalint to Consumer Forum. Looking ahead for your kind help & response Thanking You Yours Truly Suraj Kumar Contact no- [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
i want to know all the customers who r trying to do the policies, , , , , , , , , , i am the executive and if any body like to do call me my no.[protected]
Reply
Dear Sir,
Myself Saranjeet Singh resident of H.no-201, Ranchi colony, village Tharike, Ludhiana. I was sourced a life insurance policy by one of Birla Sunlife ins. agent from Ludhiana, its Policy no. is[protected]. I took this policy in September 2009, but due to some personal problems i want to cancel this policy.I received the policy papers just a week before, i sent them back for policy cancellation on 12th october, 09 . Please Cancel my policy and refund the policy amount i.e Rs.10002.29 ASAP. I want this policy to be cancelled & my money back. I am requesting you to please look into this matter ASAP.
Looking ahead for your kind help & response
Thanking You
Yours Truly
Saranjeet Singh
Contact no- [protected]
Myself Saranjeet Singh resident of H.no-201, Ranchi colony, village Tharike, Ludhiana. I was sourced a life insurance policy by one of Birla Sunlife ins. agent from Ludhiana, its Policy no. is[protected]. I took this policy in September 2009, but due to some personal problems i want to cancel this policy.I received the policy papers just a week before, i sent them back for policy cancellation on 12th october, 09 . Please Cancel my policy and refund the policy amount i.e Rs.10002.29 ASAP. I want this policy to be cancelled & my money back. I am requesting you to please look into this matter ASAP.
Looking ahead for your kind help & response
Thanking You
Yours Truly
Saranjeet Singh
Contact no- [protected]
I also faced such type of irresponsible behaviour from the employees of BIRLA SUNLIFE. Such a fraud company, i will never suggest anyone to get policy from dis company.
Don't do any insurance. These people are sitting to cheat only. I am also facing more difficult situation as stated hear. No consistent response is being given.
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