[Resolved]  Birla Sunlife Insurance Co Ltd Jalandhar Branch — they are spoiling the life & the carrier of the customer

Dear all,

I wanna tell you something about your jalandhar branch that there are
So many agency managers are working in your company as employee of Birla Sun LIC
But there are really spoiling the name and the fame of the company. Because some conflicting things are going on in your company like agency managers are doing job with duplicate degrees and certificate as they are doing these all shameful things and inspiring others to do as well they tell them that we are doing job like that we given duplicate graduation or id docs, you can also give and join with us because Territory
Managers and Branch head and all the senior management, they all are aware of all the things what’s wrong going on in front or behind them but they have closed there eyes and doing nothing .They never stop them to do all these things .

You are getting the business from the company even that is been done with the positive effort because if customer has incomplete documents or wrong document then they rather than guiding to complete there documents and or asking them to create genuine documents .They are making duplicate documents by themselves. They tell the customers it will be done and without telling them that they are going to use duplicate documents for it .Even it can be checked by audit that in all the agency managers and the senior managers drawers lockers and cabin as well that how they are doing there work so smartly because you ‘ill find cutter, glue stick and whitener, duplicate wrong copies, duplicate licenses, passport copies and all the duplicate certificate copies .

The advisors which are being recruited for the companies’ best performance as for agency managers even they are not genuine and they are being trained by giving Rs.500/- in café and providing wrong document just to complete and to get the best scoring among all the Agency Manager.

Sir, I request you give a look upon it. Because this is something really creating bad perception in the market so kindly do audits to keep your company good perception
But I have a request for this that do not escalate it about this mail before verifying and appropriate investigations with any of your jalandhar branch officers because other wise they normally hide there duplicate document at there friends residence and at the safer places Because earlier escalated the same thing to you but it was leaked out from your side so kindly do the needful
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Aug 14, 2020
Complaint marked as Resolved 
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