[Resolved]  Blackberry Curve 8520 — problems in blackberry

Address:Gurgaon, Haryana

Im frustated after taking this product i purchased it jus 20 days back and since then im visiting the service center.The problem with my hand set is sometimes the internet services dont wok and vdeos dnt get played.The first time i visited your service center in city court gurgaon they formated my phone with out even asking me that do i have a data back up or not due to which i lost my 1600 contacts including the number of my clients ,The problem was srted out that time but after two days my net services again stopped they asked me to submit the phone for seven days .I had seenn number of customers there in the outlet complaining that blackberry jus takes phones for repait giving a marginn of fifteen days and it goes to a month without providing standby.This is disgusting i mean do u make the consumers feel that they have commited a mistake taking your phone.i have never seen such bad service anywhere.the bluetooth of my phone even doesnt work.i didnt submit my phone because i knew they willtemporary sort out the problem and again i will have to come after a week with some other problem.kindly provide me the solution

Benish @[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Blackberry Curve 8520 — never seen a company like this which is not providing service to the customers

i have just got a blackberry curve 8520 cell phone on june 2010 and i am getting many problems wth that and yesterday got a big problem is that the whole set is just got damaged my screen is nt coming and keypad is nt working wat the hell is this i dont know if company like blackberry is doing all this stuffs with customers sjust shame on that....i am not complainting blackberry i am just not happy wth the service centres they are just making peoples harrase i have never seen that type of centres of good companies. i have 8-9 months warranty period wth my cell phone left can you please take some serious action wth that are i should do some legal action plz reply to me fast i am facing the problem by taking mobile like blackberry i will never suggest to guys to dnt take blackberry in your entire life until they provide good services ok.


KARAN JAIN
[protected]

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