[Resolved]  Blackberry Curve 8520 — handset not working at all

Address:East Delhi, Delhi

I purchased a Blackberry Curve 8520 Handset Last Year i.e October 2011. My Handset has had not been working properly since Nov 2011. I was suggested by Service Centre Executive(Service Centre: Office No. 201, second floor, Sagar Plaza, District Centre, Laxmi Nagar , New Delhi ) to sent the same to the company and i accordingly sent the same through them and got a new replaced handset as defect occured with in a warrenty period of one year. Now i am experiencing same problem with new handset as well. My replaced Handset is again sent to the company through aforementioned service centre, Laxmi Nagar since 29th August 2012.

Kindly do the needful else please refund price money.

Regards:

Anjali Budhiraja
Service Centre case id: BB0541694
13/116, Geeta Colony, Delhi-31
mail id: [protected]@gmail.com
contact no. [protected]
Contact Person: Lalit Budhiraja (Customer's Brother)
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Aug 13, 2020
Complaint marked as Resolved 
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Blackberry Curve 8520 — Complain for blackberry handset

Dear Sir

This is with regards of Reliance Blackberry handset. I have purchased Reliance blackberry handset from M/s. Gadget
located at heera panna shopping centre, haji ali, mumbai, India.

As my handset is under warranty period.

My handset has problem of track pad and it becomes hang .

I goes to reliance world located at fort area of mumbai. But they are unable to solve this problem and saying that this
handset is ok but the problem is still there. and even my useful data’s also get corrupted.

There is many other problems in it like camera, memory, mails, sms, speaker etc.

Due to these problems my business also get upset.

I request you kindly resolve this problem as soon as possible.

And hopefully my problem will resolve within a week otherwise I will be forcefully approach higher authorities and legal procedure.

Following are details of my handset:

IMEI:[protected]

Blackberry Curve 8520


Yours Truly

Hitesh Doshi - Marketing(Director)
CELL : +91-[protected]





47/51, KIKA STREET, 1ST FLOOR,
GULALWADI, MUMBAI-400004.
MAHARASHTRA, INDIA.
Direct: [protected]
Tel : [protected]
Fax : [protected]
Mobile: [protected]
Email: [protected]@vsnl.net
[protected]@gmail.com
[protected]@yahoo.com

Blackberry Mobile - 8520 — Not working

This is to inform you that , I had given my 5 months old mobile on 14 january 2011 , at Black Berry service center at Gurgaon due to complaint of not getting power on, blutooth connectivity and echo issue.It was checked on the same day for 45 mins, and they had not given any intimation and there was no liquid penetration in the set. But after 1 month with so many follow ups, they are giving me wrong reason of liquid penetration, It may happen with their service centre only.

I didnt receive any call from your service centre even after calling 3-4 time and more than one month which is not at all acceptable. I called them after 7 days, it was not ready , again I called after 3 days , they told me , it got rectified and in courier. They will call me after receiving the handset. But I didnt receive any call.

when I had gone to your service centre on 14 Feb , they were not able to show any reason and such image , which you are producing now. I was waiting there for 1 and half hour. your service engineer asked me to send the mail on this.

After my visit on 14th, and two mails on 19th & 23rd , you took 10 days to give me this picture image, where I am not sure about my phone damage part , and too with liquid damage.

There is no point of liquid damage in my mobile, It was working fine, but facing issues of echo and blue tooth connectivity since starting, my charger was left at outstation, so it was switched off for 4 days. After that , it didnt take the charging.

This is simple case of misshandling of my phone at your service centre , All these gaps in the communications also proove about the manufacturing fault or something else.

I request you to take necessary actions for taking the compensation from Black Berry Importer.

Warm Regards

Deepak Sachdev
[protected]

Lost my Mobile Phone

I have lost my blackberry curve 8520 on 4th may 2013 at avalanche, Ooty. I have informed my service provider to suspend the service. Kindly help me to track my lost mobile.
IMEI No: [protected]

Regards
Praveen

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