blackberry redington — Warranty Claim Process being abused

blackberry redington — Warranty Claim Process being abused

A aarthi_blackberry from Mumbai, Maharashtra

My phone which was handed over to Redington Service Center, Okhla on the 4th of December has still not been returned to me. It has been kept for so long that now the warranty period has expired. The service center has also made false claims that there is water seepage. On further inspection they said it was sweat. It wasn't like i took a bucket of sweat and dipped my phone it it. On researching further i found another 3 individuals who had submitted there phone to the same service center who also reported the very same experience. Redington Service Center - Okhla Was this information helpful? No (0) Yes (0)

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pp12082

from Mumbai, Maharashtra

Redington service centres are useless and cheats.Very recently I had a problem with my trackpad and one more key of my blackberry 9700.Except that everything was fine till than.Now I received mail from them stating that there is a water damage.Now they are giving me back phone which is not at all in a working condition.And I am not able to start it as well.I could have repaired it outside the street side repair shops are much more genuine than these guys.But now they have in the name of servicing have damaged my handset. I have not taken it back and have told them to give it back in the same condition I have submitted. But they have denied. I am now taking route of consumer forum and other social networks and blackberry office to complaint against them till I get my handset back in the same condition or compensation for the same.
Kindly help me if anyone have some other better option to sort this out.

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