blackberry redington — deficient services

Address:

Chandigarh, Chandigarh

I had given my blackberry bold 9700(imei no.[protected]) for repair&replacement of the keypad dated 11/12/10 but in return i got a used keypad and a old badly used phone instead my own phone given for repair and replacement and i have been harassed by the office staff of redington chandigarh india let me know where to give complaints regarding poor service of redington india the authorized service center india my contact number is [91]country code [protected] [protected]