[Resolved] Blackberry — replacement of defect handset | |||
I bought a Black berry Torch 9800 on march 31st 2011. there was some complaint with regard to the display lighting and i handed over the entire set and the kit to REDINGTON at Vazhuthakadu wherein they have issued me A DOA Certificate which is the autherised approval by RIM for replacement of new hand set for the defective one. I have been trying for the past 2 weeks on phone and visiting in person for my hand set and the respected Madam sitting at REDINGTON, Vazhuthakkadu had been trying to teach me VERY VERY POLIETLY Clause 2 in Page 2 of the DOA certificate. Thanks Madam till date I have not yet received my hand set. And friends can any one guide me the way to complaint directly to RIM regarding the above issue please. Regards. Sonay tvm Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
sir,
I have purchased blackberry curve 8520 on 31aug, 2011 after purchasing i found that memory card in the handset is not working, , i tried other memory cards in it and it worked properly but the 2gb memory card which i received in the handset is not working.I talked to the dealer (from where i purchased) regarding it he guided me to the service center.SO on 2nd sep 2011 i took my handset to the service center in janakpuri they told me that they dont take complaints regarding memory card and u should go to the dealer...after that i even talk to the customer care they told that there is no warranty of memory card as IT IS COMPLIMENTARY...so after that i left with no option...so please suggest me what to do ASAP
Regards
Prashant
I have purchased blackberry curve 8520 on 31aug, 2011 after purchasing i found that memory card in the handset is not working, , i tried other memory cards in it and it worked properly but the 2gb memory card which i received in the handset is not working.I talked to the dealer (from where i purchased) regarding it he guided me to the service center.SO on 2nd sep 2011 i took my handset to the service center in janakpuri they told me that they dont take complaints regarding memory card and u should go to the dealer...after that i even talk to the customer care they told that there is no warranty of memory card as IT IS COMPLIMENTARY...so after that i left with no option...so please suggest me what to do ASAP
Regards
Prashant
Blackberry — Replacement of defective handset
I have purchased a Black Berry 8520 ( IMEI no- [protected] ) on 25 may 2011 from Mobile Store Ahmedabad Gujrat (India). And after using couple of weeks i found it was hanging frequently, then i handed over to Black berry service centre & they've just updated the software, but the problem was remain same & the same thing is repeated four times & every time they just update the software & said your problem is resolved but my problem is remains same. So just in 2 months my phone is serviced four times. Now i am fad-up with the black berry services.So, i send them a request for replacement of handset but they didn't reply.