[Resolved]  Bmtc — Rude and Unprofessional behavior of BMTC Volvo crew

Address:

Karnataka

Hello,

Respected Sir / Madam,

I was being questioned and insulted by a VOLVO bus crew today.

Date: 29th Feb 2011
Route no: 335E (Volvo)
Vehicle No: KA01 FA 278
Time: 10:35 AM

I took this bus at around 10:30 AM to get down in Maharani's college. Initially, when I showed my monthly pass, the conductor asked from where do I come.

Later while getting down at Maharani's college stop, the driver questioned me "Pass or Ticket", I said it is pass. He then said "We are not here to give stop any where you want and you cannot travel anywhere you can if you have a bus pass". He then said "After majestic we give stop only in Corporation stop" He said all these rudely.

Later after I got down from the bus, I noted down the vehicle number, he saw me noting down and he stopped the bus and called me. And he shouted this in front of all the commuters saying "If you want route number and my details, I will give, you can go and complain". I said no and came back. He has insulted me.

I am travelling from past 3 years in this route and all other drivers give stop in maharani's college stop near SJP. What is wrong with this particular driver? Why do BMTC even employee such rude crew for buses like Volvo services?

Especially in a route like 335E, please make sure you have good crew else this kind of complains keep flowing towards your end.

Even I am a son of a KSRTC ex-employee who had worked for 25 years and retired. And I know there are drivers like this who do not comply with passengers.

I request BMTC to take action against this bus driver and or warn him. I don't know his name or employee ID. Please find it out by the details I provided above like route number, vehicle number and the date & time.

Due to privacy reasons, I can not give appropriate contact details and please understand me.

Please do the needful. Thank you!