BMTC Volvo Bus Ka 01 F 8833 — Misbehavior of Bus Conductor

Address:Bangalore, Karnataka

I am 27 year old female working as a software engineer in a reputed company and daily for going to office I would be taking BMTC volvo bus .
However today 8/June /2012 9:00 am I had a very bad experience with the same .

The bus was standing near to the pick up point from where I usually take the bus by the time I reached there it started moving so I ran and went near the standing bus as the signal was red however the Bus conductor said NO from opening the door and letting me inside .
He told very rudely to come to the next stop it was such bad that in middle of traffic I was standing and asking him to open the door .
Luckily me n my husband were having car so he took me to the next stop there when I boarded the same bus , I asked the driver why he didn't open the door . The moment I asked that conductor started shouting at me and spoke bad words which were quiet humiliating for me in public . That too since he was speaking in his local language which of course I don't understand so I answered him in my language to which he again started shouting and abusing .

Later I saw that both driver and conductor were stopping the bus whenever they wanted even if it was not a bus stop to stuff in more people .
They kept stuffing people , till the extent the door will have issues in closing .
Also that bus conductor whatever his name was misbehaving with other fellow passengers as well .

Since I was getting late for work I couldn't afford to get down and take another bus . However the whole incident was very depressing and I felt that in my country is it a crime to question for what is wrong .

I would really request the concerned authorities to take actions against such people , else they think they can do whatever and however they feel as nobody is there to question them .
Following are few details which can help to track those people :-

Volvo Bus number : KA 01 F 8833
Place : OLd airport road , opposite to TOTAL MALL
Time : 9:00 am
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I boarded the bus for route 356C from Bommanahalli on 24-Dec-2012 at around 10:30AM. Bus Vehicle No KA01 FA 1927. I asked for corporation circle ticket, bus conductor said Rs35/- then he asked me where exactly I want to go, I said Halasuru gate police stn., he said you have to take Rs40/- ticket to Maharani college. I argued that I have taken corporation circle tickets in the past for the same route but he said I can either buy till Pallavi Theater or till Maharani Col. The conductor misbehaved and abused me. When the bus came near the corporation circle bus conductor asked me to get down. I asked the conductor why they did not give me same stoppage ticket. The bus driver and conductor started laughing and making fun of me, and gestured me to get down. This is very disappointing experience for me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2854
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information