[Resolved]  BMTC - Volvo Vajra — Rude Bus Drivers

I am a lady passenger travelling by 335E(7:30 am). We bought a ticket to Brigade tech park and the conductor issued a ticket also without any objection. When we asked the driver to stop he used harsh words. If there is no stop at BTP then why did the conductor issue a ticket? This is not the way a bus driver behaves with the passengers. This driver of volvo should be taught decency and politeness in their behavior with the passengers when they are taken for job. Some respect towards passengers is expected out of these drivers otherwise they should not be hired if they are unable to show basic decency in their profession.

Hope some action is taken towards such harsh drivers so that the passengers are not target to harsh words of the drivers.
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Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

Comments

I saw BMTC Vajra no. KA-01 F 3956 (Volvo) on route 335E driving very rashly on 29 Jan. 2010 morning. I was driving from Marathahalli towards Old Airport Road when I saw the said bus not following lanes, overspeeding, changing lanes very frequently & at high speed, honking & getting too close to other cars in the process. This was from 8.15 am to 8.40 am till I lost sight of this bus. It was creating havoc on the road & in the traffic with such irresponsible driving.

There should be some no. on the rear of the Vajra to complaint about irresponsible driving. Also the telephone no. on the BMTC site is not working.
I wana become a bus driver Please send me procces of training
I am a daily passenger in volvo vajra. On bus number KA01F3985 (335E reaches around 6 pm at domlur) a lady condector is there. She will keep on shouting at passengers. Asking them to go inside even if there is not even pin hole space in bus The way she talks to the passenggers is very rude. She is a short, medium fat, dark lady. And she sounds high pitch. Till the point u getdown u have to hear her. Horrible*.
Hi All,

Today at 7:45 AM 500 DA volvo bus is not stopped at Banaswadi signal. Bus is empty. I don't know the reason.
I could not note the BUS number .

I hope action will be taken and guided corresponding driver
I am a regular traveller on the BMTC Vajra service buses and I have found the service and staff quite prompt and helpful. But I am writing this to register a formal complaint against the staff (both driver & conductor) of the 335E service from Kadugodi/Whitefield to KGBS, bus number KA57 F 928. I got into the bus from Kundalahalli Gate at around 9:00am on 08-Oct-2013. As soon as I got in noticed that there were quite few travellers (maybe 10) and the A/C was not put on - only the fan blower was running. I thought after sometime when more passengers get in they'd put on the A/C. Waited upto HAL for the bus staff to do this, by then the bus was almost full but still they didn't put on the A/C. When I enquired with the conductor he vaguely told A/C is already on and I need to keep the vents properly open! By then many other passengers started complaining. By the time bus reached Murugesh Palya, couple of passengers already started argument with the conductor about this matter. The conductor's behaviour was very rude and almost Goonda-like. He started threatening passengers, especially one senior citizen who complained against this. Couple of other lady passengers with asthma/breathing complaint repeatedly requested the staff to put on the A/C and ultimately they put it on for a brief period - say 10min. Then they again switched off. When bus reached the Army area past Domlur, many passengers started arguing and the driver stopped the bus to a corner and he too joined the conductor in abusing the passengers! It was a first and very harrowing experience for me.

Request the BMTC authorities to take note and initiate necessary action against the staff in this said route immediately, and give some basic training to them in dealing with passengers. While we don't expect Rajdhani like treatment on daily volvo commutes, atleast the staff must behave politely and decently to the passengers.

Thanks,
Krishna

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