[Resolved]  Body Care / Shraddha Sky Shop — Duplicate and fake products

Address:

Mumbai City, Maharashtra

I have been observing various duplicate and cheap quality products being andorsed by TV Celebraties for Shraddha Skyshop. I have recently ordered a product called Body care which is a replica of a international tv shop company.It does not work at all like the description. When i call the call center they do not speak well in English or Hindi. At the time of sale they claim big and deliver nothing its a fake company started with group of iletrate people. how do i go about explaining this to all the people who shop from these so called domestic skyshop companies? Do we have any law which protects the consumer from this piracy?